CUSTODIAL TECH SR

The Lynchburg Department of Public Works is seeking experienced custodians to perform routine semi-skilled and heavy manual work in the care and cleaning of City buildings. The working hours for this position are 11:30 a.m. to 8:00 p.m. This is a full-time position with competitive benefits, including VRS retirement, paid time off, and medical, dental, and vision benefits ($26/month employee-only cost).  For more information about working for the City and the competitive benefits, please click here. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. 

Ensures the delivery of excellent customer service by performing responsible functions in the safety, security, maintenance, and regular care of City facilities. Assists in the coordination of various services in cooperation with internal and external customers

• Utilizes appropriate interpersonal skills to effectively communicate with a diverse customer base some of which may occasionally display emotions such as confusion, frustration, or anger;
• Performs the following custodial cleaning functions in various buildings:
  • Performs Basic sweeping, vacuuming, and mopping of floors, plus advanced stripping, waxing, and buffing of floors.
  • Cleaning Carpets with Extractor
  • Spot Cleaning Carpet and Upholstered Furniture
  • Operate a Wet/Dry Vacuum
  • Cleaning and Disinfecting Urinal, Toilets and Lavatories
  • Refilling Soap, Towel and Toilet Tissue Dispensers
  • Wash Windows, Walls, Woodwork and Bathroom Fixtures Using Ladders 
  • Gathers and disposes of trash from interior and exterior of assigned buildings; gathers paper for recycling
  • Dusts office furniture, partitions, high and low ledges and moldings, and venetian blinds
  • Assist with Cleaning of Parking Decks
• Reports repairs beyond capabilities of custodial workers to supervisor or crew leader;
• May perform routine security to include locking and unlocking doors and deactivating alarm system of assigned building, and reports unusual observations to supervisors;
• Monitors cleaning of stairwells, elevators, restrooms, hallways, and meeting rooms;
• Assists customers in accessing services;
• Cleans and maintains the sidewalks and steps adjacent to assigned buildings;
• Maintains flexibility to work all city buildings as needed as well as occasionally working outside normal hours; 
• Train new employees in general cleaning tasks and standards;
• Organizes and sets up space configurations (tables, chairs and etc.) for various meetings and group assemblies within facilities and for specific off-site events;
• Reports inventory needs for cleaning supplies, materials and equipment;
• Retrieves supplies, equipment, furniture, etc. and deliver to specified destination; 
• Assembles and disassembles simple office equipment and furniture from written instructions;
• Organizes and participates in the relocation of offices;
• Receives and responds to work requests using a variety of communication methods (e-mail, telephone, written, etc.);
• Performs a wide variety of tasks during inclement weather, including but not limited to leadership of small crews in the sidewalk snow removal function;
• Transports necessary equipment; supplies; special event materials; City mail and correspondence to Council Member’s homes;
• Assists with flag display to assigned buildings;
• Hangs pictures when needed;

ADDITIONAL JOB FUNCTIONS 
Other duties to provide direct or indirect service to the citizens may be assigned. When unusual situations occur and/or the City Manager declares a State of Emergency, all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery. 

SUPERVISORY RESPONSIBILITIES 
May oversee the work of custodians and/or temporary employees.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform some of the essential functions.  

EDUCATION AND/OR EXPERIENCE

High school diploma or general education degree (GED) and considerable experience in light maintenance and custodial work and experience operating a computer with knowledge of Microsoft Office Software, Lotus Notes, and the Internet; or equivalent combination of education and experience. 

Language Skills
Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the facility.  

Mathematical Skills
Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.  

Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.  

Interpersonal Skills
Ability to communicate in a tactful and cooperative manner. Ability to be involved with citizens or other City employees. May provide leadership and guidance as a work leader.

Valid Virginia driver's license and acceptable driving record according to City criteria; driving record check will be completed prior to employment.  

Must successfully complete IS100 and IS700 National Incident Management (NIMS) training within 90 days of employment.  May also be required to complete higher levels of NIMS training as determined appropriate for the position. 

Physical Demands

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.