What are the responsibilities and job description for the Administrative Assistant position at City of Lubbock, TX?
Summary
Performs a wide variety of difficult clerical and customer services duties related to Environmental Health permits and payments.
Essential Functions
- Utilize a variety of computer software to produce documents which may include or incorporate text, tables, and graphics;
- Greet visitors by phone and in person and ascertain nature of business, provide assistance or referral, and explain policies and procedures;
- Open, review, and route mail according to contents;
- Work independently in the absence of specific instructions;
- Compile information from records and prepare reports;
- Accept and post payments from facilities into department software system;
- Assists in making decisions on payment arrangements and collection service requests;
- Print permits for facilities;
- Perform related duties as required.
Qualifications
Completion of a high school diploma or the equivalent with an additional three to six years of increasingly responsible secretarial experience; or any combination of relevant education and experience which provides the following:
Valid Driver's License
Knowledge and Abilities
Knowledge of:
- Office practices and procedures;
- The organization, function, and policies of the department;
- General knowledge of municipal government organization and services;
- Personnel and financial recordkeeping;
- Computer principles and procedures;
- Proper public contact and telephone etiquette.
- Spell and use correct grammar;
- Prioritize and schedule work to meet deadlines;
- Communicate effectively with others;
- Prepare accurate payroll and financial records;
- Perform computer/word processing functions.
- Frequently stand and walk during the shift;
- Frequently pull or push objects;
- Occasionally flex upper trunk forward at the waist and partially at the knees;
- Occasionally lift and carry up to 10 pounds;
- Occasionally rotate upper trunk to the left or right while sitting or standing;
- Place arms above. at. or below shoulder height.