Human Resources Technician

Job Description

Essential Job Duties

• Administer employee leave programs, including FMLA (Family and Medical Leave Act), PFML (Paid Family and Medical Leave), and other leave types in compliance with applicable laws and internal policies.
• Coordinate employee recognition initiatives and wellness programs to support a positive work culture.
• Process and respond to employment verification requests in a timely and confidential manner.
• Document, gather, review, and provide personnel records as requested. Gather records for fulfilling public records requests in accordance with and at the direction of the Clerk’s Office.
• File and scan HR-related documents and ensure compliance with proper record retention schedules and practices.
• Maintain and update content on the department’s external website and internal portals (e.g., intranet, nutshell) to ensure current and accurate HR information is available.
• Create and issue identification badges for new employees, existing staff, and retirees.
• Process HR-related vouchers, ensuring accuracy, timeliness, and proper documentation.
• Provide general administrative support to the Human Resources team as needed, including assisting with onboarding, tracking trainings, and responding to employee inquiries.
• Ensure all actions and records are in compliance with applicable labor laws, collective bargaining agreements, and agency policies; maintain the confidentiality of sensitive information.
• Answer incoming calls and inquiries from the public, employees, and other departments; provide accurate information or direct individuals to the appropriate staff or department.
• Greet and assist employees and visitors who come into the Executive and Human Resources offices; provide forms, answer questions, and offer guidance on HR processes and services.
• Assist in the proclamation workflow and prepare proclamations for Council Agendas as needed.
• Assists employees with questions regarding benefits and coordination with providers for information necessary for possible claims.
• Provides administrative support and/or coordination of one or more HR functions which may include, CDL coordination, drug & alcohol testing program, staffing, new employee orientation, performance evaluation tracking, and processing of forms.
• Drafts restitution letters and assist with safety projects.
• Maintenance of the central personnel files, posting, recording and filing of all personnel documents.
• Provide general administrative support including ordering office supplies, distributing mail, maintaining inventory, scheduling meetings, preparing correspondence, and assisting with onboarding and employee events.
• Enters a variety of information into databases; compiles data and prepares related reports.
• Prepares, processes, and maintains a variety of activity logs and/or reports related to assigned areas of responsibility.
• Performs other duties as required.

Minimum Qualifications

• Associate’s degree from an accredited college or university with major course work in human resources or related field AND 1 year of administrative or professional human resource experience OR a combination of education, training and experience which would provide the required skills, knowledge and ability to perform the job as determined by the department.
• Experience in an HRIS system and Microsoft Office Suite.
• Bachelor’s degree preferred.

Ideal Candidate Information

Required Knowledge and Skills:

• Knowledge of human resources principles and practices in assigned area of responsibility;
• General knowledge of personnel laws, practices and procedures and policies
• Strong organizational and time-management skills
• High attention to detail and accuracy.
• Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes;
• Research methodologies;
• Ability to handle multiple competing priorities, organize and manage workload, and make decisions necessary to respond in an expeditious manner.
• Modern office administration including filing and drafting correspondence, reports, procedures and minutes.
• Communicate in a professional business-like manner, both orally and in writing in English. Portray a professional image and attitude.
• Good interpersonal and customer service skills to courteously deal with and to establish and maintain effective working relationships with co-workers, other City employees, vendors, local agencies and providers, and the general public.
• Initiative to take action and be self-motivated. Work well independently as well as in a team or cooperative setting.
• Able to exercise discretion over sensitive and confidential issues related to the department and its business and maintain strict confidentiality.
• Develop and maintain a general understanding of information that relates to the functions and services of the departments.
• The ability to handle job stress and interact effectively with others in the workplace.

The City provides a comprehensive benefits package that is predominantly employer-paid for full family coverage, which includes medical, dental, vision, employee assistance program, long-term disability insurance, and basic life insurance with buy-up options for the employee, employee’s spouse and dependents. All employees are required to participate in the Washington State Department of Retirement Systems programs and have the option to participate in a 457 deferred compensation program. Other benefits include generous paid leave such as vacation, holidays, and sick leave, and voluntary participation in a tax-deferred medical or dependent 125 plans.