Community Service Officer

GENERAL PURPOSE:   

Under general supervision, performs a variety of professional, non-emergency, uniformed, law enforcement support duties, crime prevention, parking enforcement and animal control duties, take and prepare a variety of reports, may assist with traffic control; utilizes knowledge of multiple ordinances, regulations and codes; performs independent field patrol duties; and other related duties as required.         

SUPERVISION RECEIVED: 

Works under the close supervision of the Police Officers, Sergeants, or Lieutenants.

SUPERVISION EXERCISED: 

May supervise juveniles and adults assigned to perform community services.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Interview residents of the community and prepare reports on accidents, offenses and incidents.
• Assist in controlling traffic at emergency and collision scenes.
• Assists with crime prevention within the community with programs and projects.
• Responds to radio dispatched calls for service to assist with investigations. 
• Responds to resident calls for service. 
• Process crime scenes by means of photographs, evidence collection and latent print identification.
• Assists and provides information to motorists and the general public.
• Enforces parking regulations and impounds or stores motor vehicles. 
• Operates computers, printers to enter and modify a variety of police records and reports.
• Compile, tabulate and verify statistical data and reports. 
• May perform police records duties as necessary.
• May assist in live-scan fingerprinting for applicants. 
• May administer first aid as necessary.
• Performs non-emergency law enforcement duties as assigned.
• Must maintain prompt and regular attendance. 
• Perform animal control duties.

• Collect carcasses of animals for proper and humane disposal.
• Collect, assess, properly care for and storage of live animals.
• Provide public education of animal control related codes and ordinances.
• Conduct animal control related investigations into reported bite reports; appears in court to testify. 
• Patrols assigned areas; pursues animals by vehicle and on foot.
• Captures and impounds unlicensed, diseased, stray, and vicious animals.
• Examines captured animals for illness or injury.
• Handles and properly transports sick or injured animals to a veterinarian for medical treatment.

• Maintains records and files of the Kennels and the animals housed there; logs all incidents concerning animal control. 
• May perform related duties as required.  

PERIPHERAL DUTIES:

• Serves as a member of various employee committees.
• Maintains departmental equipment, supplies and facilities.
• May work various shifts to handle difficult and emergency situations.

MINIMUM QUALIFICATIONS:

• Must be 21 years or older at the time of employment. 
• Must possess, or be able to obtain by time of hire, a valid State driver's license without record of suspension or revocation in any State. 

Education and Experience: 

• Graduation from a high school or GED equivalent;
• Two years’ experience related to inspection, law enforcement, animal handling experience, public administration or a related field, or
• Any equivalent combination of education and experience.
• 832PC Arrest course certificate desirable; or ability to obtain certificate.

Necessary Knowledge, Skills and Abilities: 

• Some knowledge of law enforcement principles, procedures, techniques, and equipment; working knowledge of animal restraint and care techniques.
• Some skill in operating the tools and equipment required to execute duties.
• Ability to learn the applicable laws, ordinances, and department rules and regulations.
• Ability to communicate effectively orally and in writing
• Ability to establish and maintain effective working relationships with subordinates, peers, supervisors, and the public.
• Ability to exercise sound judgment in evaluating situations and in making decisions.
• Ability to follow verbal and written instructions.

• Ability to learn the geography of assigned areas.

TOOLS AND EQUIPMENT USED

Personal computer, including word processing and data base software; motor vehicle; phone; mobile or portable radio, breathalyzer, pager, first aid equipment copy and fax machine.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the essential functions of this position the employee is regularly required to stand, walk, reach with hands and arms, climb, balance, stoop, kneel, crouch, crawl, lift and/or move up to 100 lbs.; frequently exposed to fumes, odors, airborne particles, toxic or caustic substances, excessive noise, temperature extremes, vehicular traffic, dampness/humidity, confrontational persons, animals, and various forms of farm animals or wildlife.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee occasionally works in outside weather conditions. The employee occasionally works in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate. 

Salary : $43,451 - $58,219