What are the responsibilities and job description for the Entry Level/Lateral Communication Specialist (911 Dispatcher) position at City of Lewiston (Idaho)?
Are you looking for an exciting career where you will save lives and what you do matters?
The Lewiston Police Department is looking for qualified men and women interested in a career in Public Safety Communications. Communications Specialists (dispatchers) receive and respond to incoming emergency and non-emergency calls and dispatch appropriate police, fire and EMS units. Refer to the City website for a complete job description and/or to apply at https://www.governmentjobs.com/careers/cityoflewistonid
Under the direction of the Communications Watch Supervisor, receive and respond to incoming emergency and non-emergency calls and dispatch appropriate Police, Fire, ambulance or other Emergency Medical Service (EMS) response units; assist the public by providing a variety of information; perform a variety of clerical support duties for the department. Receive and respond to incoming telephone emergency and non-emergency calls; prioritize calls and dispatch appropriate Police, Fire, or Emergency Medical Service (EMS) units. Continuously analyze available information and monitor unit and police officer status to assure maximum safety in emergency responses; assure cover officer is notified and secured. Evaluate requests for emergency services and quickly obtain as much information from the caller as possible; take appropriate action to assure successful completion of the requested or required service. Assist the public by providing a variety of information; greet and assist the public at the front counter; operate telephone system, answer business lines and transfer calls to appropriate location or personnel; as necessary provide emergency medical dispatch instructions over the phone. Prepare, post and maintain a variety of police records, reports and other documentation. Operate personal computers to input and retrieve data; review post and purge files and records for processing according to established procedures. Obtain Police records for officers, court officials, citizens and agencies as requested; provide appropriate referrals and assistance to public and other agencies; accumulate and distribute records and reports in accordance with department policy and State public information laws. Operate a variety of equipment such as personal computer, alarm and surveillance monitors, transcriber, Dictaphone, two-way radio, fax machine and copier. Assist with juvenile arrests, notify parents and observe individuals as assigned. Perform related duties as assigned.
If you are ready for an exciting and rewarding career, come join our Team!!!
If you have any questions, please contact Sergeant George Hill or Captain Jeff Klone at (208)746-0171.
Job Type: Full-time
Pay: $49,927.91 - $65,239.26 per year
Benefits:
- 401(k)
- 457(b)
- Dental insurance
- Dependent health insurance coverage
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $49,928 - $65,239
