What are the responsibilities and job description for the Records Technician position at City of Lawrenceville, GA?
Description
Job Summary
This position performs technical duties in the maintenance of department records.
Examples of Duties
Major Duties
- Enters and retrieves data from a variety of computerized databases, including GCIC/NCIC database.
- Reviews and prepares citations and accident and incident reports for court personnel.
- Receives fees for requested reports; records receipts, balances cash drawer, and prepares deposits.
- Scans and indexes records and reports.
- Assists officers and court personnel with records requests.
- Processes open records requests.
- Prepares case files.
- Answers telephone and greets visitors; provides information and assistance; refers to appropriate personnel.
- Prepares files for storage.
- Prepares a variety of regular and special reports.
- Performs related duties.
Typical Qualifications
Knowledge Required by the Position
- Knowledge of modern office practices and procedures.
- Knowledge of city and departmental policies and procedures.
- Knowledge of computers and job-related software programs.
- Knowledge of records management guidelines.
- Knowledge of GCIC/NCIC policies and procedures.
- Knowledge of open records laws.
- Skill in prioritizing and organizing work.
- Skill in the provision of customer services.
- Skill in the maintenance of files and records.
- Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
- Skill in oral and written communication.
Supplemental Information
Supervisory Controls
The Records Supervisor assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.
Guidelines
Guidelines include city and department policies and procedures, GCIC/ NCIC regulations, state open records laws, and state records retention guidelines. These guidelines are generally clear and specific, but may require some interpretation in application.
Complexity/Scope of Work
- The work consists of related technical and customer service duties. Frequent interruptions contribute to the complexity of the position.
- The purpose of this position is to perform technical duties in the maintenance and processing of department records. Successful performance contributes to the efficiency and effectiveness of department operations.
Contacts
- Contacts are typically with co-workers, other city employees, representatives of other law enforcement agencies, court personnel, attorneys, insurance company representatives, and members of the general public.
- Contacts are typically to give or exchange information, resolve problems, and provide services.
Physical Demands/Work Environment
- The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light objects.
- The work is typically performed in an office.
Supervisory and Management Responsibility
None.
Minimum Qualifications
- Ability to read, write and perform mathematical calculations at a level commonly associated with the completion of high school or equivalent.
- Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
- Possession of or ability to readily obtain GCIC/NCIC certification.
The City of Lawrenceville offers a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, health savings accounts, life insurance, long-term disability, short-term disability, holidays, and personal time off.
Health
- Health insurance benefits become active on the 31st day of employment. Health benefits include major medical, dental, and vision. There are three options.
- PPO – Options A & B with HRA (HRA is City funded through wellness program initiatives).
- HDP with HSA (HSA is City funded through wellness initiatives and also voluntarily employee funded).
- Retirement plans are Defined Contribution (401a), and Deferred Compensation (457b).
- The 401a (City makes a 4% contribution beginning on first pay period after hire date)
- 457b (Employee contributions only)
- If an employee contributes at least 4% into the 457b, which is voluntary, the City will make an additional 6% contribution into the 401a, totaling 10% into the employee’s 401a.
- Each contribution is a percentage of the employee’s earnings for that pay period.
- There is a graduated vesting schedule into the 401a plan.
- One year - 20%
- Two years – 40%
- Three years – 60%
- Four years – 80%
- Five years – 100%
- There is City paid short-term disability, long-term disability, accidental death & dismemberment (AD&D) and life insurance that pays two times the employee’s annual salary. Employees can opt into supplemental life insurance for self, spouse and children and pay the premium.
Personal Time Off
The City observes twelve (12) paid holidays per year:
- New Year's Day
- MLK Day
- Good Friday
- Memorial Day
- Independence Day
- Juneteenth
- Labor Day
- Veterans Day
- Thanksgiving Day
- Friday after Thanksgiving
- Christmas Eve
- Christmas Day
- Employees earn PTO in lieu of individual vacation and sick leave; PTO is earned as follows:
- First year of service – 3.692 hours per pay period (Department Directors accrue PTO hours at a rate of 5.538 from first day and moving forward until after ten years of service).
- 1-5 years of service – 5.538 hours per pay period
- 5-10 years of service – 7.384 hours per pay period
- 10-15 years of service – 9.230 hours per pay period
- Over 15 years of service – 11.076 hours per pay period
- Salaried employees are given 40 hours of Comp Vacation on January 1st of each year, that must be used by December 31st of that same year.
- Employees are paid on a bi-weekly basis; pay periods begin on Sunday and payday is every other Thursday. There is a mandatory direct deposit requirement.
- Tuition Reimbursement towards associate’s, bachelor’s or master’s degrees, available to all full-time employees after one year of employment. (exclusions apply)
