Wastewater Collections Supervisor

Nature of Work

Position involves competing demands, performing multiple tasks, working to deadlines, occasional work beyond normal business hours, and responding to customer issues. Regular attendance is an essential function of this job to ensure continuity of services. Position is subject to drug testing in accordance with applicable State and Federal regulations and City of Las Cruces policies.

Duties and Responsibilities

• Coordinates and supervises the activities of work crews and staff to ensure the safe and effective operation, installation, maintenance, and repair of lift stations, sewer lines, and manholes; schedules new project repairs, new services, and Vactor rodding trucks.
• Consults and coordinates with purchasing staff, suppliers, and vendors to procure supplies, materials, tools, and equipment; makes decisions within limits of delegated authority and budgetary constraints.
• Meets with engineering staff and utility inspectors to review and comment on the infra-structure, rehabilitation, design, project specification, and system set-up topics and issues; communicates with engineers, consultants, and other staff as needed.
• Responds to emergency situations to ensure proper level of resources and staff to restore services and functionality of systems.
• Meets regularly with staff to review work in progress, discuss and resolve administrative, workload, and technical issues, and to prioritize and assign tasks and projects; evaluates and analyzes functions, resources, processes, and procedures to identify issues and recommend changes for improvement; interprets applicable rules and regulations within scope of authority to provide leadership and guidance in developing, implementing, and administering policies and procedures.
• Oversees, supervises, and supports staff through proper delegation and work supervision to provide appropriate levels of service and resources; coordinates various projects, monitors work, evaluates performance, trains, counsels, coaches, and instructs employees to meet established goals and objectives; ensures staff adhere to established policies and procedures to remain in compliance with local, state, and federal regulations.
• Works with the WWTF Plant Manager in the development of the operations budget; maintains data on supplies used and provides input into plans and projects for plant improvement; meets with engineers and contractors to review drawings and prints; reads and reviews prints and plans for new installations.
• Reviews, maintains, and updates records in various formats, mediums, and automated systems to ensure data integrity and adherence to internal controls, practices, and policies; evaluates programs, services, and activities to ensure customer and staff needs are met; demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality seamless services.
• Collects and analyzes data to prepare and present various special and recurring reports to provide accurate and timely information related to assigned functions and duties; develops and presents information in clear and easily used formats; maintains regulatory compliance by keeping current on industry trends, regulations, and issues; identifies areas of concern for management for review and potential action.
• Responds to and resolves various complaints, issues, inquiries, and problems as authorized and in accordance with established policies and procedures.

Minimum Qualifications

Knowledge, Skills, and Abilities

Knowledge of: principles, practices, techniques, activities, rules, and regulations related to the operations and functions of the wastewater collection systems and services provided; current principles of record keeping and records management; principles and practices of effective research methods and data analysis, customer service, and problem resolution techniques; occupational and environmental safety and health hazards, and safety practices; safe and effective use and maintenance of related tools, materials, and equipment; current methods and standards for preparing effective business correspondence; correct English usage, grammar, composition, spelling, punctuation and vocabulary; business and personal computers and related software applications; City organization, operations, policies, and procedures to effectively perform the required functions and duties of the position.

Ability to: perform a variety of duties and responsibilities timely and with accuracy to meet time-sensitive deadlines and to ensure achievement of goals and objectives; read, understand, interpret, and ensure compliance with a variety of specifications, schematic drawings, blueprints, policies, procedures, rules, and regulations governing related activities, programs, and functions; inspect and maintain wastewater treatment equipment and systems; safely operate associated tools, equipment and motor vehicles; detect needed repairs and make necessary operational adjustments on equipment; navigate across even and uneven surfaces; perform technical reading and writing; communicate appropriately and effectively orally and in writing; use sound judgment in decision-making with routine operations and during malfunctions or other emergencies; work effectively in confined spaces, use self-contained breathing apparatus (SCBA) equipment and pass annual confined-space physical; maintain concentration; research and compile applicable information and maintain accurate records; prepare and present accurate and reliable reports containing findings; review documents and extract relevant information; operate a two-way communication device to communicate with crews and supervisors; firmly and impartially supervise, coach, lead and direct the activities of staff; establish and maintain effective and appropriate working relationships with employees, other agencies, and the public; use initiative and independent judgment within established procedural guidelines to successfully meet established goals and objectives.

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