Water Meter Servicer I, (A264115-6), 203, Utility Billing

Job Description

Reads water meters at residential and business locations. Completes daily work orders for connections and disconnections. Diagnoses, repairs, and maintains water meters to ensure functionality.

Essential Functions/ Job Competencies/ Physical Requirements

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Conducts meter readings, manually and/or with an integrated register.
• Maintains water meter operations by diagnosing and repairing as needed.
• Fulfills work orders, including connections and disconnections of service.
• Will be required to drive a City vehicle for City business use.
• Performs other duties as assigned.
  
  

Knowledge Of

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

• Knowledge of E-Coder R900i.
• Knowledge of water meter operation.
  
  

Skills And Abilities

• Skill in customer service delivery.
• Skill in organization and time management.
• Skill in performing a variety of duties, often changing from one task to another of a different nature.
• Ability to build and maintain effective working relationships with others.
• Ability to communicate clearly and effectively both orally and in writing.
• Ability to maintain good planning and organizational skills.
• Ability to take and follow directions from supervisor.
• Ability to give directions to and gain compliance from assigned staff.
• Ability to perform strenuous work and routine work.
• Ability to maintain a valid Texas Driver License and a good driving record.
• Ability to project a positive and professional image of the City of Laredo.
• Ability to effectively communicate both orally and in writing in the English language and orally in the Spanish language.
• Ability to comply with all City of Laredo's policies and procedures.
• Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of this position.
  
  

WORK ENVIRONMENT/CONDITIONS AND PHYSICAL DEMANDS

Physical Effort Requirements

Position will have the following exposures

• Office or similar indoor environment, relatively free from unpleasant environmental conditions or hazards.
• Occasional exposure to unpleasant environmental conditions and/or hazards. Occasional outside work.
• Frequent exposure to unpleasant environmental conditions and/or hazards. Majority of work performed outside or with exposure to risk.
• Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
• Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
  
  

Work Environment Locations

Position will require the employee to work in the following types of work environments

Sometimes

• Office or similar indoor environment
• Confined space
  
  

Frequently

• Vehicles
• Warehouse environment
  
  

Often

• Outdoor environment
• Street environment (near moving traffic)
• Construction site
  
  

Exposures

Position will require the employee to be exposed to the following environmental elements

Seldom

• Extreme cold (below 32 degrees)
  
  

Sometimes

• Individuals with known violent backgrounds
• Communicable diseases
• Loud noises (85 decibels such as heavy trucks, jack hammers, construction)
  
  

Frequently

• Individuals who are hostile or irate
• Moving mechanical parts
  
  

Often

• Extreme heat (above 100 degrees)
• Fumes or airborne particles
• Toxic or caustic chemicals or substances
  
  

Travel

Position will require the employee to travel

Never

• Regional travel
• National travel
• International travel
  
  

Often

• Local travel
  
  

Minimum Qualifications

Required Education and Experience

• At least three (3) months of general experience.
  
  

Valid Licenses and Certifications

Required Licenses Or Certifications

• Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.
  
  

As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.

Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.

Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.

A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at (956) 791-7480 two days prior to the scheduled interview and/or test if applicable.

City of Laredo is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply. Must be able to function in a principle-based organization that has a culture built on character and core values.