Microcomputer Specialist, (B252341-3), 205, 911 Communications

Job Description

Programs, configures, designs, maintains, and backs up the City’s website. Backs up digital documents, supports internal and external customers, and assists with bid openings, agenda postings, and other office processes.

Essential Functions/ Job Competencies/ Physical Requirements

ESSENTIAL DUTIES & RESPONSIBILITIES

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Administers and provides technical assistance for Local Area Networks (LAN) services in the use and operation of network workstations, equipment, and software.
• Performs general telecommunication activities including data communication voice systems, wiring installations, and maintenance.
• Installs network software and makes software revisions and upgrades.
• Assists, supports, and maintains the efficient operation of the networks and various server components within the department.
• Maintains complete and accurate records of work performed.
• Performs related work as required.
  
  

Knowledge Of

COMPETENCIES FOR SUCCESSFUL PERFORMANCE OF JOB DUTIES

• Knowledge of modern office procedures and methods including computers and applicable software
• Knowledge of English grammar, spelling, and punctuation
• Knowledge of personal computer software operating systems
• Knowledge of network configuration
• Knowledge of telecommunication equipment
  
  

Skills And Abilities

• Skill in organization and time management
• Skill in performing a variety of duties, often changing from one task to another of a different nature
• Skill in troubleshooting
• Skill in customer service
• Ability to communicate effectively, both orally and in writing
• Ability to establish and maintain effective working relationships
• Ability to meet schedules and deadlines of the work
• Ability to maintain the confidentiality of information and professional boundaries
• Ability to effectively configure network devices such as network interface cards, personal computers, printers, and other network related devices
• Ability to configure software installations
  
  

WORK ENVIRONMENT/CONDITIONS AND PHYSICAL DEMANDS

Physical Effort Requirements Position will have the following exposures

• Occasional exposure to unpleasant environmental conditions and/or hazards. Occasional outside work.
• Exerting up to 35 pounds of force occasionally, up to 20 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.
  
  

Work Environment Locations Position will require the employee to work in the following types of work environments

Seldom

• Street environment (near moving traffic)
• Construction site
• Confined space
  
  

Sometimes

• Warehouse environment
  
  

Frequently

• Outdoor environment
• Vehicles
  
  

Often

• Office or similar indoor environment
  
  

Exposures Position will require the employee to be exposed to the following environmental elements

Never

• Individuals who are hostile or irate
• Individuals with known violent backgrounds
  
  

Seldom

• Extreme cold (below 32 degrees)
• Communicable diseases
• Toxic or caustic chemicals or substances
• Loud noises (85 decibels such as heavy trucks, jack hammers, construction)
  
  

Frequently

• Moving mechanical parts
• Fumes or airborne particles
  
  

Often

• Extreme heat (above 100 degrees)
  
  

Travel Position will require the employee to travel

Never

• National travel
• International travel
  
  

Seldom

• Regional travel
  
  

Often

• Local travel
  
  

Minimum Qualifications

Required Education and Experience

• Associate’s degree from an accredited* college or technical school in Computer Science or a related field.
• At least two (2) years of computer and network operations experience.
• Council of Higher Education Accreditation (C.H.E.A.)
  
  

Valid Licenses and Certifications

Required Licenses Or Certifications

• Valid Texas Driver License. If applicant holds an out-of-state license, a State of Texas Driver License must be obtained within 6 months of employment.
  
  

As part of the minimum requirements for all positions with the City of Laredo, a thorough background check and certified school transcripts will be required from all applicants who are offered employment.

Effective February 24, 1997, all selected applicants are required to undergo a drug and alcohol test prior to employment.

Effective January 7, 2008, all persons in safety-sensitive functions/positions, as per City of Laredo Drug and Alcohol Policy definition, shall be subject to random drug and alcohol testing.

A person with a disability who needs a reasonable accommodation related to a selection process is requested to contact the Human Resources Department at (956) 791-7480 two days prior to the scheduled interview and/or test if applicable.

City of Laredo is an Equal Opportunity/Affirmative Action/Pro Disabled and Veteran Employer. We welcome differences in the form of gender, race, ethnicity, disability, geography, socioeconomic status, age, politics, religion, philosophy, sexual orientation, or gender identity. All applicants who share this goal are encouraged to apply. Must be able to function in a principle-based organization that has a culture built on character and core values.

The City of Laredo provides a benefit compensation package that includes the following for all Full-time regular employees:

• 10 days of paid vacation per year
• 6 1/2 days sick leave per year
• Pension plan
• 16 paid Holidays
• Paid health*
• Dental plan*
• Life insurance*
  
  

*30 day waiting period

For a full description of our benefits, please visit our website at: www.cityoflaredohr.com under Employee Benefits

01

Are you a current regular full-time or part-time City of Laredo employee?

• I am a full-time City of Laredo employee
• I am a part-time City of Laredo
• I am not a full-time or part-time City of Laredo employee
  
  

02

What is your highest level of education?

• Some High School
• High School Diploma or G.E.D. recognized by the Texas Education Agency or a regional accrediting agency
• 30 completed college hours (credits) from an accredited college or university
• 60 completed college hours (credits) from an accredited college or university
• Associate's Degree from an accredited college or university
• Bachelor's Degree from an accredited college or university
• Master's Degree from an accredited college or university
• PhD from an accredited college or university
• Juris Doctor from an accredited college or university
• Other Post Graduate Degree from an accredited college or university
• None of the above
  
  

03

If you hold an Associate's, Bachelor's, Master's, PhD, Juris Doctor, or Post Graduate Degree, please provide your major/minor:

04

Do you have at least two (2) years of experience in computer and network operations?

• Yes
• No
  
  

05

From the experience you provided on your application, list the name of the agencies you performed computer and network operations experience with: Note: Do not answer this question with "See Resume" or "See Application". Doing so will automatically disqualify your application from the process.]]]

06

I understand that failure to complete ALL sections of my application, including the "Driver License" (if appicable), "Education", "Work Experience", "Certifications and Licenses" (if applicable), "Agency-Wide Questions", and "Job Specific Supplemental Questions" will result in my application not being processed.

• I have read and understood the above information.
• I have read and do not understand the above information. I will contact the Human Resources Department for further explanation.
• Required Question