What are the responsibilities and job description for the IT Support Specialist position at City of Laramie?
Application Deadline: Open Until FilledSalary: $20.00 - $25.00 per hour, DOEHours: 20 - 25 hours per week Part-time Non-benefited
The City of Laramie is accepting applications for a part-time IT Support Specialist position. Under direction, this position will perform a variety of entry-level support activities for the Information Technology Division.
DUTIES & RESPONSIBILITIES
- Analyze problems, identify solutions and implement as directed.
- Perform and monitor tasks that come through the online help desk platform and help employees over the phone on the help desk line.
- Perform hardware maintenance and repairs as directed.
- Prepare and maintain accurate and complete records.
- Respond to inquiries and complaints.
- Research information on technology and new applications.
- Establish effective relationships with computer system users, backup personnel, software/hardware vendors, city officials and the general public.
- Work on projects as assigned.
QUALIFICATIONS: (Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying)
- Exposure to computers in a classroom setting.
- Experience working with various computers at home, school, or business, etc.
- Possession of, or ability to obtain, a valid driver license.
- Ability to carry at least 50 lbs. and climb ladders and stairs.
Applicants who are offered an appointment are required to pass a comprehensive background investigation, drug screening test and driver license check.
The City of Laramie is an EEO/ADA employer and a smoke-free workplace per City ordinance.
Exempt : No
Type : PT Employee
Department : IT
Location : City of Laramie
Salary : $20 - $25