Aquatics Supervisor

Summary

The purpose of this position is to manage the Aquatics Division including the staff, facility, and related programs. This position is responsible for program and facility promotion, facility rentals, facility maintenance, providing a comprehensive budget preparation and implementation, revenue enhancement, and patron safety.

Essential Duties And Responsibilities

• Responsible for user health and safety by overseeing all maintenance that is needed to ensure proper functioning of the aquatics facilities. Utilizes available resources to attain appropriate levels of service in maintenance, cleanliness, and contractual services. Works with staff to ensure their understanding of departmental expectations.
• Provides an exemplary level of customer service including communicating directly with patrons to resolve problems/issues, and fostering internal/external contacts and relations.
• Maintains inventory of supplies and equipment. Maintains logs and records as necessary. Implements and enforces facility rules.
• Oversees rentals and reservations at the aquatics facility, communicates facility policies and procedures to staff and patrons, and promotes facility to patrons and potential patrons.
• Develops proposals and concepts that will enhance programing and works with staff to provide a variety of classes, programs, and events. Ensures quality contract instructors are available to reflect the City’s overall goal of customer service and satisfaction; regularly reviews policies, procedures, and protocols and recommends modifications as needed.
• Responsible for creating an atmosphere that draws individual patrons and groups for repeat visits and rentals.
• Responsible for Division budget and overall cash handling including budget review and recommendation. Prepares and solicits quotes and bids from vendors for supplies and maintenance services or repairs; awards quotes and bids to vendors based on city policies.
• Hires and supervises personnel by advertising and recruiting for applicants, interviewing and evaluating candidates, and training employees.
• Responsible for viewing, editing, and approving personnel time on a weekly basis.
  
  

Supervisory Responsibilities

Supervises staff, programs, and facilities including communicating, training, and evaluation;

designs, implements and monitors programs and events; oversees and provides leadership in customer service relations.

Education and/or Experience

Degree in Recreation with 3 years supervisory experience, with preference in the field of aquatics. OR equivalent combination of education and experience in a related field. Experience directing special events, and aquatics programs. Ability to pass and maintain Aquatic Facility Operator or Certified Pool Operator certifications within 6 months of start date.

Certificates, Licenses, Registrations

Valid Class C Driver’s License

American Red Cross Lifeguard Certification

Water Safety Instructor

Certification Certified Lifeguard/CPR/FA Instructor

Certified Pool Operator/Aquatic Facility Operator

Current CPR Card

The City of Lancaster offer a complete benefits packeage to full-time employees which includes: health care; paid holidays, vacation time, sick leave, retirement, longevity, tuition reimbersemet and more.

To learn more details, vist our benefits page.

01

How many years of supervisory experience do you have in aquatics, recreation, or a related field?

• None
• Less than 1 year
• 1–3 years
• 3–5 years
• More than 5 years
  
  

02

How many years of experience do you have working in aquatics programs or facilities (pools, water parks, etc.)?

• None
• Less than 1 year
• 1–3 years
• 3–5 years
• More than 5 years
  
  

03

Which of the following responsibilities have you performed? (Select all that apply)

• Supervising staff or lifeguards
• Managing facility operations or maintenance
• Scheduling staff or approving time
• Planning or coordinating programs/events
• Handling customer complaints or issues
• Managing budgets or tracking expenses
• None of the above
  
  

04

Which of the following certifications do you currently hold? (Select all that apply)

• American Red Cross Lifeguard Certification
• Water Safety Instructor Certification
• Certified Lifeguard / CPR / First Aid Instructor
• Certified Pool Operator (CPO)
• Aquatic Facility Operator (AFO)
• Current CPR Certification
• None of the above
  
  

05

How would you describe your experience handling cash, budgets, or financial tracking?

• Extensive experience – I have managed budgets and financial tracking
• Moderate experience – I have assisted with financial processes
• Limited experience
• No experience
  
  

06

This position requires ensuring patron safety, enforcing rules, and supervising staff in a public aquatic environment. Which best describes your comfort level?

• Very comfortable – I have done this regularly
• Comfortable – I have some experience
• Somewhat comfortable – willing to learn
• Not comfortable
• Required Question