What are the responsibilities and job description for the Information Technology Specialist (Part-Time) position at City of La Habra?
Description
The City of La Habra is seeking an Information Technology Specialist (Part-Time) to support with the City’s computer systems, desktop environments, and network infrastructure.
The ideal candidate should possess practical experience with desktop systems, network technologies, and technical troubleshooting, along with the ability to provide clear and responsive support to City staff. This position will work 20-30 hours/week.
About The City
The City of La Habra is located at Orange County's north-western most corner; La Habra today is 7.3 square miles, with a population of 62,850. A quiet bedroom community, it is conveniently located within an hour's drive of many beaches, mountains, and desert recreation areas. The City is known for the Tamale Festival, Corn Festival, Citrus Fair, and the gem of La Habra, the Children’s Museum and Depot Theatre. For more information about the City, visit our website at: www.lahabraca.gov.
About The Department
The Information Technology (I.T.) Department's mission is to provide excellent customer service in supporting all of the technology needs of the City. In addition to providing day-to-day technical support for every City department, I.T. also manages the City’s telecommunications system, included are the VoIP network, cellular phones, and voicemail system.
About The Position
This position reports directly to the I.T. Systems Support Manager. The role balances core technical and administrative duties with strategic support for IT infrastructure upgrades and AI-driven developments. Other related duties are performed as assigned.
Examples of Duties
(Duties may include, but are not limited to the following):
KNOWLEDGE OF:
EDUCATION/EXPERIENCE: A Bachelor’s degree from an accredited college or university in Computer Science, Information Technology, or a closely related field (equivalent professional experience accepted) with at least one year of combined experience working on I.T. support and/or Artificial Intelligence (A.I.)/Machine Learning (ML) projects.
License Requirements
Maintain and possess a valid Class C California driver’s license, acceptable driving record, and evidence of insurance are required.
Supplemental Information
SPECIAL REQUIREMENTS: This position requires working in a secure environment and is contingent upon the successful completion of a full pre-employment background check, including a polygraph examination.
PHYSICAL AND MENTAL DEMANDS: The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms above and below shoulder level. The employee uses finger dexterity in order to operate computer hardware for extended periods of time. The employee is required to constantly sit and occasionally walk and stand to access counters, work areas and files; stoop, kneel, or crouch to access or place records or files; lift and carry records and documents, typically weighing less than 20 pounds.Specific vision abilities required by this job include close vision and the ability to adjust focus.
MENTAL DEMANDS: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with staff, management, developers, contractors, consultants, and the general public.
WORK ENVIRONMENT: Standard office environment with continual exposure to computer screens. Essential and secondary functions require maintaining physical condition for light lifting carrying; sitting for prolonged periods of time.
Special Conditions
Public Employee Disaster Service Worker In accordance with Government Code Section 3100, all La Habra city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.
INTERESTED IN APPLYING?
To be considered for this opportunity, please submit a City application and supplemental questions online through the Human Resources Department webpage at www.governmentjobs.com/careers/lahabraca. Applications will be screened and those applicants deemed best qualified will be invited for an oral interview, written and/or performance test. The final candidate must successfully complete a medical exam, drug screening, employment history verification, DMV check and a full background check, including a polygraph examination.
If any accommodation is needed during the interview, please notify the Human Resources Department at least five days in advance of your scheduled appointment so that we may be able to provide a reasonable accommodation.
This advertisement is not a contract, neither expressed nor implied.
Any provision herein may be modified or revoked.
Below is a list of key benefits offered to part-time, seasonal, and limited service employees of the City of La Habra. This is only a summary. These benefits are not intended to replace or modify the legal plan documents on file in the Human Resources Department.
Retirement
The City provides a deferred compensation 457 plan administered by MissionSquare Retirement (formerly ICMA-RC).
Part-time employees may begin using accrued paid sick leave after 90 days of employment (Cal. Lab. Code
Do you possess a Bachelor's degree from a accredited college or university in Computer Science or closely related field? Please attach proof of your bachelor's degree to your application
If you answered "yes" to the question above, please confirm that you have attached proof of your bachelor's degree in the related field to your application
Do you have at least one (1) year of working experience in computer hardware/software support or A.I./M.L. projects?
Do you have experience using Microsoft Windows desktop operating systems and Microsoft Office products?
Have you previously maintained or supported backup systems, desktop patching, or helpdesk ticketing systems?
If you answered "yes", to the question above please list the systems:
07
Do you have experience installing, configuring, and troubleshooting computer hardware and peripheral devices (printers, mobile devices, etc.) ?
Do you possess a valid Class C driver’s license? If you answer "yes" please attach proof to your application.
The City of La Habra is seeking an Information Technology Specialist (Part-Time) to support with the City’s computer systems, desktop environments, and network infrastructure.
The ideal candidate should possess practical experience with desktop systems, network technologies, and technical troubleshooting, along with the ability to provide clear and responsive support to City staff. This position will work 20-30 hours/week.
About The City
The City of La Habra is located at Orange County's north-western most corner; La Habra today is 7.3 square miles, with a population of 62,850. A quiet bedroom community, it is conveniently located within an hour's drive of many beaches, mountains, and desert recreation areas. The City is known for the Tamale Festival, Corn Festival, Citrus Fair, and the gem of La Habra, the Children’s Museum and Depot Theatre. For more information about the City, visit our website at: www.lahabraca.gov.
About The Department
The Information Technology (I.T.) Department's mission is to provide excellent customer service in supporting all of the technology needs of the City. In addition to providing day-to-day technical support for every City department, I.T. also manages the City’s telecommunications system, included are the VoIP network, cellular phones, and voicemail system.
About The Position
This position reports directly to the I.T. Systems Support Manager. The role balances core technical and administrative duties with strategic support for IT infrastructure upgrades and AI-driven developments. Other related duties are performed as assigned.
Examples of Duties
(Duties may include, but are not limited to the following):
- Maintain citywide system backups, verifications, and compliance reporting.
- Manage citywide desktop hardware/software patching, verification, and status reporting.
- Monitor citywide spam filtering and secure email deliveries.
- Monitor and maintain the citywide security camera environment.
- Conduct physical inspections and maintain cleanliness in server rooms and closets.
- Provide basic technical support of hardware, software, and telecom issues.
- Assist with testing, integrating, and documenting new hardware and software.
- Help staff understand and adopt new AI-driven software and productivity tools.
- Provide administrative support as it relates to processing invoices, updating the inventory database and software subscriptions.
- Document system configurations, technical processes, and AI/IT operational workflows.
- Assist with miscellaneous IT department tasks as needed.
KNOWLEDGE OF:
- Applications and functions of personal computer hardware and peripheral devices
- Proficiency in Microsoft (MS) software products
- Formal documentation practices and standards
- Technical concepts related to operating, installing, maintaining, configuring, and troubleshooting a variety of computer equipment and peripherals
- Ability to quickly learn to operate, install, configure, and troubleshoot highly technical computer equipment and peripherals.
- Strong programming skills in languages such as Python, Java, or R.
- Familiarity with AI development frameworks, core AI concepts, and generative AI APIs.
- Working knowledge of Windows/Linux OS environments and core networking concepts
- Ability to establish, track, and maintain a proactive computer maintenance schedule.
- Ability to exercise sound judgment to identify and resolve technical problems effectively and efficiently.
- Ability to understand and follow complex oral and written instructions.
- Ability to maintain a high degree of confidentiality while working with privileged, sensitive, and confidential information.
- Strong verbal and written communication skills paired with excellent customer service and interpersonal relationship building.
EDUCATION/EXPERIENCE: A Bachelor’s degree from an accredited college or university in Computer Science, Information Technology, or a closely related field (equivalent professional experience accepted) with at least one year of combined experience working on I.T. support and/or Artificial Intelligence (A.I.)/Machine Learning (ML) projects.
License Requirements
Maintain and possess a valid Class C California driver’s license, acceptable driving record, and evidence of insurance are required.
Supplemental Information
SPECIAL REQUIREMENTS: This position requires working in a secure environment and is contingent upon the successful completion of a full pre-employment background check, including a polygraph examination.
PHYSICAL AND MENTAL DEMANDS: The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
PHYSICAL DEMANDS: While performing the duties of this job, the employee is regularly required to use hands to finger, handle, feel or operate objects, tools, or controls and reach with hands and arms above and below shoulder level. The employee uses finger dexterity in order to operate computer hardware for extended periods of time. The employee is required to constantly sit and occasionally walk and stand to access counters, work areas and files; stoop, kneel, or crouch to access or place records or files; lift and carry records and documents, typically weighing less than 20 pounds.Specific vision abilities required by this job include close vision and the ability to adjust focus.
MENTAL DEMANDS: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with staff, management, developers, contractors, consultants, and the general public.
WORK ENVIRONMENT: Standard office environment with continual exposure to computer screens. Essential and secondary functions require maintaining physical condition for light lifting carrying; sitting for prolonged periods of time.
Special Conditions
Public Employee Disaster Service Worker In accordance with Government Code Section 3100, all La Habra city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.
INTERESTED IN APPLYING?
To be considered for this opportunity, please submit a City application and supplemental questions online through the Human Resources Department webpage at www.governmentjobs.com/careers/lahabraca. Applications will be screened and those applicants deemed best qualified will be invited for an oral interview, written and/or performance test. The final candidate must successfully complete a medical exam, drug screening, employment history verification, DMV check and a full background check, including a polygraph examination.
If any accommodation is needed during the interview, please notify the Human Resources Department at least five days in advance of your scheduled appointment so that we may be able to provide a reasonable accommodation.
This advertisement is not a contract, neither expressed nor implied.
Any provision herein may be modified or revoked.
Below is a list of key benefits offered to part-time, seasonal, and limited service employees of the City of La Habra. This is only a summary. These benefits are not intended to replace or modify the legal plan documents on file in the Human Resources Department.
Retirement
The City provides a deferred compensation 457 plan administered by MissionSquare Retirement (formerly ICMA-RC).
Part-time employees may begin using accrued paid sick leave after 90 days of employment (Cal. Lab. Code
- 246(c)). Use of accrued paid sick leave is limited to 40 hours or 5 days per year, in accordance with City policy and applicable California law (Cal. Lab. Code
- 246(d)).
Do you possess a Bachelor's degree from a accredited college or university in Computer Science or closely related field? Please attach proof of your bachelor's degree to your application
- Yes
- No
If you answered "yes" to the question above, please confirm that you have attached proof of your bachelor's degree in the related field to your application
- Yes
- No
Do you have at least one (1) year of working experience in computer hardware/software support or A.I./M.L. projects?
- Yes
- No
Do you have experience using Microsoft Windows desktop operating systems and Microsoft Office products?
- Yes
- No
Have you previously maintained or supported backup systems, desktop patching, or helpdesk ticketing systems?
- Yes
- No
If you answered "yes", to the question above please list the systems:
07
Do you have experience installing, configuring, and troubleshooting computer hardware and peripheral devices (printers, mobile devices, etc.) ?
- Yes
- No
Do you possess a valid Class C driver’s license? If you answer "yes" please attach proof to your application.
- Yes
- No
- Required Question