Finance Clerk

GENERAL NATURE OF WORK

The purpose of this classification is to perform routine clerical, administrative and customer service activities for the Property Tax Division of the Finance Department.

Job Responsibilities

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Collect tax payments and post to the appropriate tax records.
• Explain tax statements and penalties to the public.
• Assist with the preparation and distribution of the annual billing.
• Explain the appeal process and manually adjust appeal decisions.
• Calculate delinquent charges and costs.
• Compose correspondence pertaining to property tax related matters.
• Create and maintain various monthly reports.
• Research returned mail to locate current owners.
• Import database and payment files.
• File liens when delinquent and prepare documentation to release liens when taxes are paid.
• Research and file claims on bankruptcy cases.
• Assist in the public auction, including deed to purchaser and deposit of proceeds.
• Perform other related duties as assigned.
  
  

Additional Functions

• Perform customer service functions in person, by email, or by telephone; provide information and assistance regarding City property tax procedures, forms, fees, or other issues; respond to routine questions and complaints; initiate problem resolution by utilizing critical thinking skills.
• Receive, receipt, and process a high volume of payments for property tax; accept and handle cash and checks; count money and make change; accept credit card payments; issue receipts; enter information into database; balance cash drawer daily; prepare bank deposit; maintain related documentation.
• Operate a personal computer, general office equipment, or other equipment as necessary to complete essential functions, including the use of word processing, spreadsheet, database, or other system software.
• Process a variety of documentation associated with department operations, within designated timeframes and per established procedures; receive, review, record, type, and/or distribute documentation; enter data into computer systems; log, track, or maintain records regarding department activities; compile data for further processing or for use in preparation of department reports; maintain computerized files; maintain, store, or destroy hardcopy records in accordance with local, state, and federal laws regarding record retention.
• Communicate with supervisor, employees, other departments, the public, outside agencies, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
  
  

KNOWLEDGE, SKILLS, And ABILITIES

• Ability to determine, calculate, tabulate, or summarize data/information.
• Ability to perform subsequent actions in relation to these computational operations.
• Ability to exchange information for the purpose of clarifying details within well-established policies, procedures, and standards.
• Ability to operate, maneuver, and/or control the actions of equipment and/or materials used in performing essential functions.
• Ability to utilize a wide variety of reference and descriptive data and information.
• Ability to perform addition, subtraction, multiplication, and division; the ability to calculate decimals and percentages.
• Ability to carry out instructions furnished in written, oral, or diagrammatic form. Must possess the ability to multitask. Involves semi-routine standardized work with some latitude for independent judgment concerning choices of action.
• Ability to exercise judgment in situations characterized by repetitive or short-cycle operations covered by well-established procedures or sequences.
  
  

Requirements

MINIMUM QUALIFICATIONS

• Associate's degree, supplemented by two (2) years of experience in customer service, cashiering, or related field preferred; any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
• Must possess the ability to handle high volumes of data entry (payment processing); must be detail-oriented, and have computer literacy with Microsoft suite of programs; the ability to maintain confidentiality required.
  
  

ADA Requirements

Individuals applying for the posted position must be able to perform the essential functions of the position with or without a reasonable accommodation.

Physical Requirements: This position classifies the physical exertion requirements as sedentary work involving lifting no more than 10 pounds at a time. Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties. Jobs are sedentary if walking and standing are required occasionally, and other sedentary criteria are met.

Environmental Factors: Essential functions are regularly performed without exposure to adverse environmental conditions.

Benefits

The City of Kennesaw provides the following group benefits to eligible employees: comprehensive medical, dental, and vision insurance with HSA and FSA options (includes employer contribution to HSA plans); life and AD&D insurance for employee and dependent(s); employer paid short and long-term disability insurance for employee; accrued vacation and sick leave (with option to sell back); tuition reimbursement program (employer pays 70%); 12 paid holidays; 2 paid personal days; longevity pay bonuses (after every 5 years); 1% employer contribution on first 2% of employee contribution toward a 457 deferred compensation plan; 4% employee contribution toward a defined benefit pension plan (vested after 10 years); wellness benefits such as flu shots and biometric screenings (includes discounted gym memberships through Cigna's Active and Fit Program).