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Guest Services

City of Kalamazoo
Kalamazoo, MI Temporary
POSTED ON 4/7/2026 CLOSED ON 4/18/2026

What are the responsibilities and job description for the Guest Services position at City of Kalamazoo?

The City of Kalamazoo Parks and Recreation department is looking for dependable and responsible individuals to work at Kik Pool for the 2026 Summer Season.

This is seasonal/temporary employment.

Please Apply Online Or In Person At

City of Kalamazoo Parks and Recreation Department

251 Mills St Kalamazoo, MI 49048

Phone: 269-337-8191

  • Open and close the guest service office each day, depending on schedule and hours
  • Monitor and track current pool occupancy to ensure the pool is at or below the maximum bathers allowed
  • Provide excellent customer service to guests
  • Maintain a safe and clean environment in concession and party area
  • Account for monies received; counts, sorts, and wraps money
  • Counts and balances cash register daily receipts
  • Assist with Party on Deck rentals
  • Keep accurate inventory of stock
  • Monitor weather reports closely to ensure safety of guests
  • Must be at least 16 years of age, if 16-18 years old, must provide a work permit.
  • Must be available to work between June 1 - August 16.
  • Prior customer service experience preferred, but not required.

The City of Kalamazoo is an Equal Opportunity Employer. We are committed to creating a diverse, equitable and inclusive organization where different perspectives and experiences are welcomed and encouraged. Studies have shown that women and people of color, are less likely to apply for jobs unless they meet all of the qualifications listed. The City of Kalamazoo is most interested in finding the best candidate for the job, and that candidate may be one from a less traditional background. If you have transferable experience, please tell us about it. This approach will give each current and potential employee the opportunity to learn, grow and contribute to the City of Kalamazoo.

Hourly Wage Estimation for Guest Services in Kalamazoo, MI
$16.00 to $20.00
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