Appraisal Assistant - Property Appraiser

Are you looking for a position with a work/life balance? Do you want to earn four (4) weeks off during your first year of employment? Do you want low and no cost health insurance options? If you answered “yes” to any of these questions, you need to complete your application now. Work for the city you love!!!

The Property Appraiser Office is actively seeking an Appraisal Assistant.

Did you know as a City of Jacksonville employee, you would also have twelve (12) paid holidays and a personal leave day as well? In addition to health insurance, dental, vision, life insurance and flexible spending plans are also available. City of Jacksonville employees are also eligible for Federal Student Loan Forgiveness after ten (10) years of public service and on-time payments.

This is a full-time, para-professional position responsible for entering, reviewing, and maintaining appraisal-related data in the Computer Assisted Mass Appraisal (CAMA) system. Work includes data entry of new and updated property record information, responding to routine taxpayer inquiries, performing first-level quality control, and supporting appraisal-related projects. The Appraisal Assistant works in an office setting and contributes to the accuracy and efficiency of the property appraisal process.

• Inputs new and updated property record card information into the CAMA system accurately and efficiently.
• Performs first-level quality control of appraisal data to ensure completeness, consistency, and accuracy.
• Responds to taxpayer inquiries by phone and in person, providing routine information regarding appraisal processes, policies, procedures, and applicable laws; refer complex inquiries to supervisory staff.
• Assists with special projects including, but not limited to: permit research and posting drawing from plans, and vacant aerial review.
• Distributes, copies, and files work products.
• Sorts and distributes incoming mail.
• Exercises judgement and initiative in assisting taxpayers and coworkers.
• Answers routine technical questions when appropriate and escalates non-standard questions.
• Meets required production and quality standards for assigned tasks.

• Knowledge of modern office practices, procedures, and equipment, including computer, telephone, scanner, calculator, and copier or fax machine.
• Familiarity with Microsoft Office applications, including Outlook, Word, Excel and PowerPoint.
• Ability to type and enter data quickly and accurately; minimum 40 words per minute.
• Strong attention to detail and organizational skills.
• Ability to perform basic mathematical computations.
• Ability to sketch two-dimensional drawings from plans or field information.
• Ability to communicate clearly and concisely in writing and verbally.
• Ability to establish and maintain effective working relationships with the public and coworkers.
• Ability to work independently and as part of a team.

• High school diploma or equivalent.
• Experience with office equipment required.
• Previous clerical and data entry experience preferred 
• Must be 18 years of age or older.

A FULLY COMPLETED ONLINE APPLICATION IS REQUIRED. Apply at www.jacksonville.gov. Work history is required for all employment/volunteer work in which qualifications are being based. When meeting/basing qualifications on education, a copy of your college transcript, with your social blacked out, is required with your application. U.S. transcripts do not need to be official, but must state your name, the school’s name, classes taken, grades received, type of degree, and date degree was conferred. Transcripts outside the U.S. must be converted to U.S. standards.

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Certain servicemembers and veterans, and the spouses and the family members of such service members and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in employment and are encouraged to apply for positions being filled.

If claiming veteran's preference, you must attach a DD-214 (Member Form-4 copy) or military discharge papers, or equivalent certification from the Department of Veterans Affairs listing military status, dates of service and character of discharge. You must also attach the Veterans Preference Certification Form and if applicable, the additional forms as noted here: http://www.coj.net/departments/employee-services/veterans-preference.

If a candidate believes he or she was not afforded veteran’s preference, he or she may file a written complaint, within sixty (60) calendar days upon receipt of notification of the hiring decision, requesting an investigation to:

Florida Department of Veterans Affairs

Attention: Veterans’ Preference Coordinator

11351 Ulmerton Road, Suite 311-K 

Largo, FL 33778-1630 

Email: VeteransPreference@fdva.state.fl.us