What are the responsibilities and job description for the Customer Service Representative - Revenue position at City of Iowa City?
Revenue Division
Finance Department
Application deadline: Wednesday, May 14, 2025
Visitwww.icgov.org/jobsto apply online
Permanent full-time position available
Wage: $51,230.40 - $65,956.80 (starting wage contingent upon experience)
Hours: Monday - Friday, 8:00am - 5:00pm
Job Summary
Under general direction, provides information and assistance to customers regarding utility questions and
complaints. Processes utility billings and collection of utility accounts.
Minimum Education, Experience, Certification/Licensure, Other
High school diploma or G.E.D. and one year of related experience or training; or equivalent combination
of education and experience. Experience in customer service or related field. Must pass criminal
background check.
Preferred Education, Experience, Certification/Licensure, Other
Associates degree from an accredited educational institution; or two years of related experience and/or
equivalent combination of education and experience. Experience in office setting and customer service.
More Information
A full job description including a listing of essential duties and responsibilities and necessary knowledge,
Skills And Abilities Is Available Atwww.icgov.org/jobsunder Job Descriptions.
It is the policy of the City of Iowa City to afford equal employment opportunities for all employees and
potential City employees.
Finance Department
Application deadline: Wednesday, May 14, 2025
Visitwww.icgov.org/jobsto apply online
Permanent full-time position available
Wage: $51,230.40 - $65,956.80 (starting wage contingent upon experience)
Hours: Monday - Friday, 8:00am - 5:00pm
Job Summary
Under general direction, provides information and assistance to customers regarding utility questions and
complaints. Processes utility billings and collection of utility accounts.
Minimum Education, Experience, Certification/Licensure, Other
High school diploma or G.E.D. and one year of related experience or training; or equivalent combination
of education and experience. Experience in customer service or related field. Must pass criminal
background check.
Preferred Education, Experience, Certification/Licensure, Other
Associates degree from an accredited educational institution; or two years of related experience and/or
equivalent combination of education and experience. Experience in office setting and customer service.
More Information
A full job description including a listing of essential duties and responsibilities and necessary knowledge,
Skills And Abilities Is Available Atwww.icgov.org/jobsunder Job Descriptions.
It is the policy of the City of Iowa City to afford equal employment opportunities for all employees and
potential City employees.
Salary : $51,230 - $65,957