What are the responsibilities and job description for the Member Services position at City of Indianola?
The City of Indianola (pop. 16,069) is a growing community with a historic downtown, located approximately 15 minutes south of Des Moines. It is a safe community with Midwestern values, friendly people and excellent schools. Indianola, which is home to Simpson College, the world-renowned Des Moines Metro Opera and the National Balloon Museum and U.S. Ballooning Hall of Fame, is known for its excellent access to outdoor activities, a nice trail system, five major parks and two golf courses. The community welcomes thousands of visitors annually who come to Indianola to enjoy major events such as the National Balloon Classic, the Warren County Fair and other events.
This position is responsible for a number of tasks, including, but not limited to:
- Provides excellent customer service to all members, guests and program participants.Conducts tours in response to potential members' interests and needs.
- Follows all policies and procedures of membership guidelines when dealing with a member's account, payment, termination and hold policy.
- Monitors facility to ensure a clean and safe hazard-free environment and address safety issues as directed.
- Perform additional duties as assigned by supervisor.
Minimum requirements include:
- 18 years of age.
- Must have basic computer knowledge and skills.
- Ability to build rapport, create relationships and motivate others.
- Work effectively with people of different backgrounds, abilities, opinions, and perceptions.
*See attached job description for full list of duties and qualifications.
Starting salary is $11.00/hour. This is a part-time position, with availability to work evenings and weekends.
The position is open until filled.
The City of Indianola is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need any accommodations during the selection process because of a disability, please notify the Human Resources department at (515) 961-9410 and we will provide appropriate accommodations
Salary : $11