Demo

Supervisor-Development Analyst

City of Indianapolis
Indianapolis, IN Full Time
POSTED ON 12/18/2025
AVAILABLE BEFORE 3/12/2026
Overview

Agency Summary

The purpose and mission of the Department of Business & Neighborhood Services (DBNS) is to protect and improve the quality of life of persons in the City of Indianapolis. DBNS is the City of Indianapolis and Marion County’s principal department responsible for business licenses, residential and commercial permits, and the enforcement of the Revised Code of Ordinances of the Consolidated City and County. DBNS is able to do this by cultivating a productive, collaborative, and compliant work environment in order for our workforce to meet the needs of the residents of Indianapolis and Marion County.

Job Summary

Position is responsible for supervising permits activities of the section; to ensure that all requests for permits; ILP, Structural, Sign, and Wrecking, is assigned and performed in compliance with all state building rules and city codes and ordinances.

Equal Employment Opportunity

The City of Indianapolis Marion County is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. We value diversity in perspectives and experiences among colleagues and the residents of this city of whom we serve.

Position Responsibilities

  • Coordinates and assigns daily activities for Project Development Analyst.
  • Reviews and verifies accuracy of permits issued in order to maintain consistency and ensure all errors are explained to the project managers and CSR’s and corrected.
  • Reviews and evaluates staff performance to identify problems. Also develops and coordinates corrective action solutions to correct staff performance.
  • Researches and revokes when necessary, permits that have been issued in error or issued based on inaccurate information provided.
  • Manages Project Development Analyst in Standard Operating Procedures (SOP) evaluation and amendment.
  • Manages requests for leave (i.e. benefit, sick, short-term).
  • Acts as Section Manager in the absence of the Manager.
  • Develops and implements reports for improvement of unit.
  • Acts as an expert witness and provide legal testimony.
  • Contract management.
  • Coordinates with adjacent and impacted counties
  • Coordinates with State and Federal agencies.
  • Attends meeting regarding complex and sensitive economic development.
  • Reviews and issues permits during periods of low staffing levels.
  • Reviews responses generated by staff to inquiries received over the internet regarding department, codes, ordinances and the permit process.
  • Assists in the evaluation of training needs of Project Development Analyst and performs training in office to Project Development Analyst when newly hired and on a continuous basis.
  • Interacts with the Manager in the identification of training needs for Project Development Analyst.
  • Reviews and issues permits for commercial and industrial projects of a complex or sensitive nature. (ILP, Structural, Sign, Wrecking)
  • Participates at development and planning meetings to inform and assist developers in outlining development standards and commitments that will be reviewable and enforceable.
  • Participates in supplemental review meetings
  • Works with Civicnet maintaining current web related applications and the development of new web related applications.
  • Reviews all recorded plat documents received from Current Planning, outline development standards and commitments and create subdivision files for use by Project Analysts.
  • Participates as member of change Control Board to evaluate and approve changes to city wide integrated computer applications.
  • Provides Project Development Analyst and other customers with technical support in interpretation and application of building codes and zoning ordinances.
  • Reviews and coordinates plans and forms necessary in submitting and receiving approval for development within designated Wellfield districts.
  • Receives, reviews, and maintains construction plans and specifications for the Master Permit Process. Revise process as necessary.
  • Ordinance analysis and recommend revisions
  • Attends Plat Committee Hearings
  • Attends Contractor Orientation and explain the permit process to new contractors.
  • Communicates with Inspection Services and Project Managers regarding issues, problems and procedures with cases under review and issued permits.
  • Attends meetings as part of the Tidemark Review Team and review and approve proposed changes and improvements to be implemented.
  • Establishes and implements policies and procedures to improve the process through coordination with other internal and external agencies.
  • Investigates questions and complaints regarding problems with permits or the permit process and coordinate resolution.
  • Evaluates and recommends changes to integrated computer applications.
  • Assists Project Development Analyst with customers when situations and/or communications become strained or there is need for explanation and/or clarification.
  • Receives, distributes, and tracks requests for zoning confirmation and zoning history letters.
  • Maintains and updates all forms associated with ILP, Structural, Sign, and Wrecking permit review and issuance.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time

Qualifications

Bachelor’s degree in related field of study and two (2) years of directly related work experience in construction industry. One (1) year of related experience may be substituted for each year of formal education. A working knowledge of all the applicable building codes and ordinances. Ability to prioritize and handle varied assignments and heavy workload. Must be able to public speak and make presentations. Ability to review plans, specifications and determine necessary permits required on construction sites. Ability to effectively supervise subordinates. Ability to read and interpret blueprints, plans and specifications. Ability to maintain reporting procedures and documentation. Ability to understand and interpret City ordinances. Ability to communicate effectively, both orally and in writing, on technical, complex, or controversial matters with Inspectors, contractors, and the general public. Ability to operate a computer for data entry and retrieval. A valid driver’s license required.

Independent Judgment

Established City policies and procedures and state and municipal codes control actions. Independent judgment will be exercised in determining workload assignments and evaluating performance; evaluating situations; interpreting applicable codes and planning methods to ensure proper review and issuance of all permits; evaluating complaints and recommending proper courses of action for resolutions and handling public/contractor inquiries. Errors in judgment could cause significant embarrassment and/or liability. Incumbent would interact with section, division, department and City employees, as well as with contractors, other governmental agencies and members of the general public. Working relationships require a high degree of tact, diplomacy and persuasiveness where significant code/life safety considerations are present. Incumbent would also indirectly supervise over contractors, consultants, and temporary employees.

Working Conditions

The majority of work is performed in a standard office environment. The incumbent may on occasion perform duties in the field at construction sites where the incumbent will be exposed to all types of weather, noise, dirt, machinery, etc.

Salary.com Estimation for Supervisor-Development Analyst in Indianapolis, IN
$80,743 to $102,063
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