What are the responsibilities and job description for the DEPARTMENT SERVICES AIDE (Entry) - Public Works position at City of Huntington Beach?
Description
This is a Non-Permanent, Part-Time Position
The Public Works Department is searching for a Department Services Aide to assist with reception activities (both in person and on the phone), calendaring of meetings, and general office clerical work. This is a part-time position, with typical hours between 8:00 am and 5:00 pm Monday-Friday. The ideal candidate has strong communication skills and interpersonal skills, works well in a busy environment, and familiarity with various office software applications.
Note: This recruitment may close at any time, and will close once the hiring manager determines that enough qualified applications have been received.
Temporary/part-time employment is restricted to 1,000 hours within a 12-month period (July 1 – June 30) and does not qualify to receive City benefits, except those required by law. The City does not belong to the Social Security system. However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7½% of base earnings to the Public Agency Retirement System (PARS). There are no rights to employment and employment may end with or without cause or advance notice. Further restrictions apply to CalPERS Annuitants.
Examples of Essential Duties
Answers multi-line telephone and routes calls to the appropriate personnel; provides front counter assistance and information within area of assignment; responds to requests for information and distributes appropriate forms; receives, sorts, and distributes incoming and outgoing mail and correspondence; maintains accurate and up-to-date logs, files, calendars and records for assigned area; sorts, cross-indexes, codes and files various materials using established procedures; copies, collates, and binds documents; enters data into computer from various sources; inputs corrections and updates; verifies data for accuracy and completeness; operates a variety of office equipment including computer keyboard, calculator, copier, facsimile or scanning machine; may perform some of the more routine specific functional duties relative to the area of assignment; performs related duties and responsibilities as required.
The preceding duties have been provided as examples of the essential types of works performed within this job assignment. The City, at its discretion, may add, modify, change or rescind work assignments as needed.
Minimum Qualifications
Knowledge of: Modern office procedures, methods, computer equipment and software; methods and techniques of proper telephone etiquette; English usage, spelling, grammar, and punctuation; basic mathematical principles; customer service principles and practices.
Ability to: Learn to correctly interpret and apply City policies and procedures; perform general clerical work including maintaining files and compiling information for reports; type and/or enter data at a speed necessary for successful job performance; effectively respond to requests and inquiries from the general public and City staff; operate and use modern office equipment including computer; learn to use various software packages including Microsoft Office Suite; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work; deliver quality customer service.
Education and Experience: A high school diploma or equivalent certificate and three (3) years experience in clerical support, reception, and customer service in an office environment.
APPLICATION & SELECTION PROCEDURE
Supplemental Information
Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.
The SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance.
PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations.
CREDIT UNION membership is available to all City employees and provides access to low interest loans.
NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice.
01
Indicate your highest level of education.
Indicate your level of clerical support experience in an office environment.
Indicate your level of reception and customer service experience in an office environment.
Indicate your level of proficiency with Microsoft Office Word.
Indicate your level of proficiency in Microsoft Office Outlook.
In the space below, list any days of the week or times of day that you are not available to work. (Note: City Hall business hours are Monday-Friday, 8:00 am-5:00 pm) If you are available anytime, please list "Not applicable."
07
Are you a CalPERS Retired Annuitant?
This is a Non-Permanent, Part-Time Position
The Public Works Department is searching for a Department Services Aide to assist with reception activities (both in person and on the phone), calendaring of meetings, and general office clerical work. This is a part-time position, with typical hours between 8:00 am and 5:00 pm Monday-Friday. The ideal candidate has strong communication skills and interpersonal skills, works well in a busy environment, and familiarity with various office software applications.
Note: This recruitment may close at any time, and will close once the hiring manager determines that enough qualified applications have been received.
Temporary/part-time employment is restricted to 1,000 hours within a 12-month period (July 1 – June 30) and does not qualify to receive City benefits, except those required by law. The City does not belong to the Social Security system. However, enrollment in an alternative retirement program is mandatory which requires an employee contribution of 7½% of base earnings to the Public Agency Retirement System (PARS). There are no rights to employment and employment may end with or without cause or advance notice. Further restrictions apply to CalPERS Annuitants.
Examples of Essential Duties
Answers multi-line telephone and routes calls to the appropriate personnel; provides front counter assistance and information within area of assignment; responds to requests for information and distributes appropriate forms; receives, sorts, and distributes incoming and outgoing mail and correspondence; maintains accurate and up-to-date logs, files, calendars and records for assigned area; sorts, cross-indexes, codes and files various materials using established procedures; copies, collates, and binds documents; enters data into computer from various sources; inputs corrections and updates; verifies data for accuracy and completeness; operates a variety of office equipment including computer keyboard, calculator, copier, facsimile or scanning machine; may perform some of the more routine specific functional duties relative to the area of assignment; performs related duties and responsibilities as required.
The preceding duties have been provided as examples of the essential types of works performed within this job assignment. The City, at its discretion, may add, modify, change or rescind work assignments as needed.
Minimum Qualifications
Knowledge of: Modern office procedures, methods, computer equipment and software; methods and techniques of proper telephone etiquette; English usage, spelling, grammar, and punctuation; basic mathematical principles; customer service principles and practices.
Ability to: Learn to correctly interpret and apply City policies and procedures; perform general clerical work including maintaining files and compiling information for reports; type and/or enter data at a speed necessary for successful job performance; effectively respond to requests and inquiries from the general public and City staff; operate and use modern office equipment including computer; learn to use various software packages including Microsoft Office Suite; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work; deliver quality customer service.
Education and Experience: A high school diploma or equivalent certificate and three (3) years experience in clerical support, reception, and customer service in an office environment.
APPLICATION & SELECTION PROCEDURE
- An online job application must be filled out in its entirety.
- Applications will be closely reviewed for relevant experience, education and training.
- Applicants best meeting the City's needs will be invited to a department interview.
- Upon a conditional offer of employment a pre-placement drug screen (select positions), TB Screening and California Department of Justice (DOJ) Live Scan fingerprinting must be completed with acceptable results.
- Upon hire, employee is subject to further reporting from DOJ via subsequent arrest notification.
Supplemental Information
Public Employee Disaster Service Worker: In accordance with Government Code Section 3100, all Huntington Beach city employees are required to perform assigned disaster service worker duties in the event of an emergency or a disaster.
The SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance.
PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations.
CREDIT UNION membership is available to all City employees and provides access to low interest loans.
NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice.
01
Indicate your highest level of education.
- High school diploma or equivalent
- Some college
- Associate's degree
- Bachelor's degree (or higher)
- None of the above
Indicate your level of clerical support experience in an office environment.
- None
- Up to one (1) year
- At least one (1) year but less than three (3) years
- At least three (3) years but less than four (4) years
- Four (4) years or more
Indicate your level of reception and customer service experience in an office environment.
- None
- Up to one (1) year
- At least one (1) year but less than three (3) years
- At least three (3) years but less than four (4) years
- Four (4) years or more
Indicate your level of proficiency with Microsoft Office Word.
- Beginner
- Intermediate
- Expert
- I do not possess proficiency in this computer software
Indicate your level of proficiency in Microsoft Office Outlook.
- Beginner
- Intermediate
- Expert
- I do not possess proficiency in this computer software
In the space below, list any days of the week or times of day that you are not available to work. (Note: City Hall business hours are Monday-Friday, 8:00 am-5:00 pm) If you are available anytime, please list "Not applicable."
07
Are you a CalPERS Retired Annuitant?
- Yes
- No
- Required Question