What are the responsibilities and job description for the PROGRAM COORDINATOR position at City of Huntington Beach, CA?
Note: This recruitment may close at any time, and will close once the hiring manager determines that enough qualified applications have been received.
Examples of Essential Duties
Under the direction of the Community and Library Services Manager:
- Assists with research, development, rollout, and ongoing support of public service programs.
- Assist with coordination and scheduling of program projects, including weekend activities.
- Provide on-site support during volunteer workdays, including on-site check-in with volunteer project leads, and general project oversight within established guidelines.
- Respond to volunteer and public inquiries and assist with communications related to program participation, services, and logistics.
- Maintains and updates program-related website content and online materials as assigned.
- Review volunteer submissions for completeness and assist with documentation tracking and verification.
- Maintains records related to volunteer participation, project activity, and volunteer hours.
- Coordinate with City staff, volunteer group leaders and members of the public to support program implementation.
- Provides customer service, guidance, and problem-solving support to volunteers, program participants, and members of the public.
- Provide front-line customer service to volunteers and members of the public, including responding to inquiries, explaining program requirements, and assisting with participation processes.
- Provide research and data-gathering assistance for program-related projects.
- Provides administrative support to division staff, including document preparation and coordination tasks.
- Creates and maintains spreadsheets, word documents, and shared digital files.
- Perform related duties as assigned, including support for other Facilities and Development Division programs as needed.
The preceding duties have been provided as examples of the essential types of work performed by positions within this job classification. The City at its discretion, may add, modify, change or rescind work assignments as needed.
Minimum Qualifications
Any combination of education, training, and experience that would likely provide the knowledge, skills, and abilities necessary for successful performance in the position is qualifying. A typical combination includes:
Knowledge, Skills, and Abilities:
- Knowledge of or interest in volunteer coordination, community engagement, or public service programs.
- Strong organizational, communication, and interpersonal skills.
- Ability to interact professionally with volunteers, community members, and City staff.
- Ability to work independently in the field and follow established procedures.
- Familiarity with website content management systems, online forms, and basic data tracking tools preferred.
- Familiarity with research and analysis techniques.
- Ability to work a flexible schedule to include weekends and the occasional evening as program demands require.
- Experience providing administrative support, customer service, or program assistance.
- Experience working with volunteers, public agencies, or nonprofit organizations is desirable.
- Combination of office and outdoor work environments.
- Ability to stand and walk for extended periods during volunteer activities.
- Occasional lifting and carrying of light materials and supplies.
Education: A high school diploma or equivalent.
Experience: A minimum of three (3) years directly related experience or training.
License: Must possess a valid California Driver license and an acceptable driving record by the time of appointment. Employees regularly assigned/required to drive a city or personal vehicle in the course and scope of work shall be required to participate in the DMV Employer Pull Notice program due to the performance of field duties that may require operation of a City vehicle.
Certifications: Within three months of appointment must obtain CPR/First Aid Certificates.
APPLICATION AND SELECTION PROCEDURE:
- Application Review
- Department Interview
- Selection Process
- Background Investigation
- Appointment
Supplemental Information
The SALARY RANGE is composed of seven steps. Merit step increases are based on satisfactory performance.
PROMOTIONS within the City are based upon the merit system principles emphasizing individual ability and utilizing competitive examinations.
CREDIT UNION membership is available to all City employees and provides access to low interest loans.
NOTE: The provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained herein may be modified or revoked without notice.