Supervisor, Front Office - MC

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.

As a successful candidate, you will:

• Oversee all front office functions.
• Recruit, hire and supervise front office staff in addition to developing and attaining performance goals and objectives.
• Evaluate performance and recommend merit increases, promotions, and disciplinary actions.
• Coordinate office procedures with front office, medical staff, and billing office to ensure smooth flow of information within departments.
• Act as liaison between physicians, administration, and business departments.
• Oversee insurance verification process, in addition to patient financial counseling to ensure patients are apprised of financial obligations. Ensure that authorizations are obtained in a timely manner.
• Provide assistance and coverage for front office functions as required.
  
  

Your qualifications should include:

Minimum Education: High school diploma or equivalent

Minimum Experience: Seven years of medical office experience; minimum one-year supervisory experience

City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.

City of Hope is an equal opportunity employer.

To learn more about our Comprehensive Benefits, please CLICK HERE.