Digital Literacy Librarian - Part-Time (Multiple Opportunities)

Introduction / Opening

Help shape how Hillsboro community members build digital skills and connect with the resources they need. Hillsboro Public Library is hiring two part-time Digital Literacy Librarians—one at Brookwood and one at Shute Park—to join a growing five-person digital literacy team. You’ll help develop programs, build community partnerships, and provide welcoming library service.

About the Library Department

Hillsboro Public Library connects people with information, learning opportunities, and each other. Our mission, For Everyone | Para Todos, guides how we serve our community. Our work is grounded in the Library’s five values: Belonging, Credibility, Excellence, Sustainability, and Innovation with Purpose. These values shape how we serve the public, support digital inclusion, and respond to the changing technology and information needs of our community. Digital literacy is a priority for both the Library and City Council, supported by a strong programming budget and a commitment to making services accessible .

Position Overview & Key Responsibilities

This is a generalist Librarian role with a strong focus on community engagement and digital literacy programs and services. Both positions will have similar responsibilities at their respective branches. You’ll provide routine technology assistance at the service desk, develop and coordinate responsive programs and services, and connect people with resources that support their ability to navigate technology.

You will report to the Community Digital Literacy Supervisor and work closely with Digital Navigators, who provide scheduled, extended one-on-one help with specific tasks.

What You’ll Be Doing:

• Provide welcoming, responsive service to a broad range of community members and help them find information, materials, and Library resources.
• Provide reference, research, and readers advisory assistance in person and through phone, email, and online service points.
• Build relationships with community members and organizations to understand digital learning needs and connect people with useful services.
• Develop, coordinate, and evaluate community-focused digital literacy programs, working with partners who may create or deliver programming.
• Review current offerings and bring ideas for refreshing or reimagining programs based on community input and learning needs.
• Help patrons with routine technology questions involving Microsoft applications, online searching, email, job applications, mobile device use, and access to online forms and services.
• Support information literacy by helping patrons find and evaluate information and build skills they can use independently.
• Adapt instruction and assistance for different language needs, disabilities, experience levels, and barriers to technology access.
• Coordinate with Digital Navigators and Library colleagues to connect patrons with appropriate support and identify opportunities for programs and outreach.
• Stay current with technology and emerging trends that affect how community members find information and use services.
• Support daily operations and a safe, welcoming environment by following Library and City policies, maintaining records, contributing to projects, and serving as Person in Charge when assigned.
• Serve as Person in Charge of a Library branch on an occasional basis.

Current & Upcoming Projects

• Help the new digital literacy team establish shared priorities and its approach to service during the first six to twelve months.
• Connect with community partners to learn from their relationships and experience, explore collaboration, and build on digital literacy work already underway.
• Evaluate existing programs and help develop refreshed or new learning opportunities with colleagues and community partners.

Experience to Highlight in Your Application

Qualified applicants may be evaluated on evidence in the following areas. In your application and supplemental responses, describe your role, the approach you took, and the results or lessons learned. We are looking for someone who brings:

• Public-facing customer service and de-escalation: Skill in serving a broad general public, balancing competing needs, responding compassionately during challenging interactions, setting respectful expectations, and using de-escalation techniques when appropriate.
• Digital instruction and coaching: Teaching individuals or groups, explaining tasks clearly, adapting your approach, and helping learners build confidence and independence.
• Practical technology assistance: Helping others use devices, email, software, online services, or digital library resources, including troubleshooting basic problems.
• Program planning and evaluation: Identifying a community interest or need, developing or adapting a program, coordinating delivery, and using participant feedback or other results to improve it.
• Accessible, inclusive, and trauma-informed service: Adjusting communication or service for different backgrounds, languages, disabilities, experience levels, or barriers to access while supporting dignity, safety, and belonging.
• Community engagement and partnerships: Building trust, listening to community members, developing relationships with organizations, reaching people beyond routine service points, and using what you learned to improve services or outreach.

Relevant examples may come from employment, volunteer work, internships, or other applicable experience. Education and experience in education, nonprofit work, community engagement, adult learning, and instructional design are relevant to this work.

For more details, please click on this link for job classification description: Librarian, Part-Time

Acceptable Experience and Training

A master’s degree is preferred. Applicants without a master’s degree may qualify through the equivalent combination of education and experience described above. Relevant education and experience will be considered together in determining whether an applicant meets the qualifications.

• Spanish or another priority community language is strongly preferred, but language skills beyond English are not required.

• Valid Driver’s License and safe driving record

Additional Information

Work Environment & Schedule

Working for the City of Hillsboro means being part of a team that values community, inclusion, and meaningful public service. You’ll have the opportunity to make a direct impact by helping people build digital skills and connect with information, resources, and each other.

We are committed to building a workforce that reflects the community we serve and creating an environment where all employees feel welcomed and supported.

At the City of Hillsboro, we value innovation, inclusion, and collaboration. Our culture encourages professional growth and supports employees who are passionate about making a difference in their community. You’ll find meaningful work, great people, and opportunities to grow your career in public service. We’re committed to supporting employees with a comprehensive package of benefits and resources designed to promote health, well-being, and growth.

When you join our team, you’ll enjoy:

• Competitive pay with City contributions to PERS retirement
• City-paid life, AD&D, and long-term disability insurance
• Extra perks like bilingual pay incentives and wellness reimbursements
• Free employee TriMet annual Hop pass
• SHARC and Hidden Creek Community Center recreation access for you and your immediate family
• Paid time off to volunteer in the community through Hillsboro Helps
• Ongoing professional development and training opportunities
• A supportive workplace that values work/life balance and employee wellness

To learn more about our robust Part-Time (20 ) benefits package, please visit our Benefits Page.

Employees who can demonstrate the ability to speak Spanish, ASL, or any other language spoken by over 10% of the City residents as documented by the most recent U.S. Census, will receive a monthly 3% premium pay. The incentive is only paid on hours in paid status. Proficiency will be determined by a City-administered test.

Helpful Information for Applicants

Candidates may find the following information helpful when learning about Hillsboro Public Library and the upcoming changes to collection management:

• Hillsboro Public Library Strategic Plan 2026–2031
• The Future of Collections in Washington County Libraries
• Hillsboro Public Library Collection Development Policy
• Diversity, Equity, Inclusion, and Belonging in Hillsboro

At the City of Hillsboro, we believe that hiring a workforce that reflects the diverse community we serve is essential to delivering exceptional City services and programs. The City of Hillsboro is committed to creating and supporting an inclusive and welcoming environment for all employees to thrive. We value, respect, and empower employees as unique individuals with authentic voices and diverse ideas.