What are the responsibilities and job description for the Interviewer (Part-time) position at CITY OF HARTFORD, CT?
Interviewer (Part-time)
Full Time
Customer Service
Vacancy is in the Senior and Community Services Division in the Health and Human Services Department. Under supervision, interviews applicants for various forms of assistance to obtain identifying information and to determine eligibility status in accordance with prescribed standards. Interviews applicants in office or home for various forms of general public service such as welfare and medical assistance. Interviews relatives and other responsible individuals, makes phone calls and inquiries by mail to determine financial resources available to clients and arranges methods and procedures of payments and partial payments. Determines on-going eligibility and performs related case services at the sub-professional level for specialized cases of a relatively short term and less complex nature such as those pending state aid. Makes referrals to and assists clients in use of other community resources. Keeps records of contact with clients, prepares statistics for daily and monthly reports and performs a variety of routine clerical duties. May perform duties at similar levels of difficulty in various fields of municipal service such as employment interviewing and placement, work on surveys and censuses.
The above essential duties and responsibilities are not intended as a comprehensive list; they are intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may perform additional related duties as required.
This is a 1716 union position. This is a Part-Time position.
Knowledge, Skills & Abilities
The examination will consist of rating your training and experience as contained on your application and may include a written test, an oral test, a performance test, or a combination thereof. All parts of the examination, including tests and ratings, will be related to the requirements of the position. The examination is designed to measure the following:
Knowledge of:
- Basic principles of municipal welfare programs
- Rules, regulations, and law affecting eligibility for general welfare and medical assistance
- Community resources
- Techniques of interviewing and methods of establishing clients, financial status and eligibility for assistance
- Maintain simple records and to perform a variety of routine clerical functions
- Establish and maintain effective working relationships with clients, other employees, representatives of other agencies and the general public
Qualifications
Open to all qualified applicants who meet the following qualifications:
Graduation from a standard high school and one (1) year of work experience involving public contact.
OR
One (1) year of work experience as a Social Service Aide may be substituted for the above.
BILINGUAL PREFERRED: FLUENT IN ENGLISH AND SPANISH.
If selected, you will be required to pass a physical examination administered by a City physician, a drug and alcohol screening examination, and a background check. If appointed, you will serve 3-12 months of probation. This examination and employment process is subject to all federal, state, and municipal laws, rules and regulations.
Other Information
- Application must be completed in its entirety, including required documentation. Applications without proper documentation shall result in your disqualification.
- All correspondence and information concerning the application and testing process will occur via email, unless otherwise requested at the time of application.
- Please be sure to check your junk and spam email for all recruitment communication.
- Applications via facsimile or email are not accepted.
EMPLOYMENT PREFERENCES AND LEGAL NOTICES
- Hartford Residency Preferred: Preferably be a bona-fide resident of the City of Hartford at the time of application. A completed City of Hartford Residency Affidavit including proof of residency as indicated on the RESIDENCY AFFIDAVIT may be submitted.
- Veteran's Preference Form: Preferential Points may be given to Eligible Veterans. Must submit a Veteran's Preference Form , along with a DD-214 and Disability letter (if applicable) from the Office of Veteran's Affairs.
- Americans With Disabilities Act: The Human Resources Department provides reasonable accommodation to persons with disabilities in accordance with the Americans with Disabilities Act (ADA). If you need an accommodation in the application or testing process, please contact the Human Resources Department.
- An Affirmative Action/Equal Opportunity Employer: The City of Hartford is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, veterans and persons with disabilities.
Closing Date/Time: 4/15/2026 5:00 PM Eastern
City of Hartford
Hartford is the capital city of the U.S. state of Connecticut. It is located in Hartford County on the Connecticut River, north of the center of the state, 24 miles (39 km) south of Springfield, Massachusetts. Its 2006 population of 124,512 ranks Hartford as the state's second-largest city, after Bridgeport. New Haven, 40 miles (64 km) to the south, has a population nearly identical to that of Hartford. Greater Hartford is also the largest metro area in Connecticut and 45th largest in the country (2006 census estimate) with a metropolitan population of 1,188,841.
Nicknamed the "Insurance Capital of the World", Hartford houses many of the world's insurance company headquarters, and insurance remains the region's major industry. Almost 400 years old, Hartford is among the oldest cities in the United States, and following the American Civil War, Hartford took the mantle of the country's wealthiest city from New Orleans. In 1868, Mark Twain exclaimed: "Of all the beautiful towns it has been my fortune to see, Hartford is the chief".
With a new convention center and hotel, a recently completed science center, the reclaimed riverfront, and an infusion of residential and commercial ventures in the city, Hartford has begun to attract new development, especially downtown, after years of relative stagnation. It is home to the nation's oldest public art museum (Wadsworth Atheneum), the oldest public park (Bushnell Park), the oldest continuously published newspaper (The Hartford Courant), the second-oldest secondary school (Hartford Public), and until its recent closure, the sixth-oldest opera company in the nation (Connecticut Opera).
Salary : $18 - $21