What are the responsibilities and job description for the Water Service Technician position at City of Harrisonburg?
Do you want a career that helps provide a meaningful service to the community? If so, the Public Utilities Department's Water Service Technician may be the right job for you! In this position, you'll play a vital role in ensuring the local community has in-field customer response while also ensuring they have utility meters that work appropriately and provide accurate data for a seamless billing process.
The Public Utilities Department's Water Service Technician is a full-time position with benefits and a preferred starting rate of $19.54 - $21.00 per hour (equivalent to $40,643 - $43,680 annually); however, an exact salary will be dependent upon the selected candidate's qualifications/experience and in compliance with City policy. Candidates who meet the minimum qualifications for the Water Service Technician Senior classification may be considered at that level.
As a Water Service Technician, you'll:
- Perform customer service, investigations, inspections, preventive maintenance, and repair maintenance for Public Utilities work orders;
- Locate and read meters;
- Respond to work order assignments, resolve customer complaints, perform investigations to troubleshoot account management issues, and maintain records and files including documenting all field activities;
- Assist with construction activities by providing investigation of availability and initialization of service;
- Inspect plumbing and utilities for leaks, pressure issues, and cross-connections;
- Perform preventive maintenance and testing of all meter types and registers.
- As needed, be on-call for off-hours emergency response, participate in a rotating, non-working hours, stand-by program, and perform snow and ice removal.
- High school diploma or GED and minimal experience involving the operation and maintenance of water systems, or an equivalent combination of education and experience.
- Valid driver's license.
- Click here to view the physical requirements of this position.
- DMV record review;
- Job-specific physical; and
- Criminal background check.
To Apply: In order to be considered, all candidates must submit a complete City of Harrisonburg online employment application, including previous work experience and education history. This position may close at any time after 10 calendar days. (posted 07/17/2026)
The City provides an excellent benefits package including health insurance, retirement (VRS & MissionSquare), life insurance, paid leave (including upfront sick leave) and 15.5 holidays.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability or veteran status.
The City of Harrisonburg is an Equal Opportunity Employer.
Salary : $40,643 - $43,680