Family Services Specialist - Grant Funded

Function

THIS IS A GRANT-FUNDED POSITION

Make a difference where it matters most.

The City of Hampton is seeking a compassionate, motivated Family Services Specialist to support families in strengthening their parenting skills, improving their well-being, and building healthier parent–child relationships. In this role, you’ll work directly with families to assess needs, develop service plans, and provide hands-on support through home visits and community connections.

Typical Tasks

• Conduct home visits to assess family strengths, needs, and overall social, emotional, and economic conditions.
• Create individualized service plans with goals that address parenting, child development, financial stability, health, and home management.
• Build trusting, supportive relationships with families while observing parent-child interactions using the Parents as Teachers model.
• Assist families with accessing medical care, attending appointments, and connecting with partner agencies—providing transportation when needed.
• Identify signs of family dysfunction, implement interventions, and adjust Plans of Care with supervisory guidance.
• Maintain accurate case notes, digital records, and documentation for reporting and compliance.
• Stay current on social work practices, community resources, and local/state policies.
  
  

Minimum Requirements

• Requires graduation from an accredited college or university with a Bachelor's degree in Social Work, Sociology, Human Services, or a closely related field of study.
• One (1) year of experience in a customer service field.
• Some experience in early childhood/preschool populations preferred.
• A combination of education and experience may be considered for this position.
• Must successfully pass a background check related to this position.
• This position is safety-sensitive and is subject to testing for alcohol and controlled substances in accordance with the City's current substance abuse policy.
• Must possess a valid motor vehicle operator’s license and must have and maintain a satisfactory driving record based on the City of Hampton’s criteria.
  
  

Additional Requirements

• Knowledge of current social work principles, human behavior, and adult learning principles.
• Ability to communicate effectively both orally and in writing, especially in times of stress; concurrently plan and ensure thorough follow through; make sound judgment based on knowledge of human behavior; current local, state, and federal laws, and current policy; interpret and assess individuals' and families' strengths and needs; organize and prioritize work; and plan and manage service delivery.
• Ability to foster effective public relations and work with diverse groups.
• Knowledge of community resources and child development.
• Must possess solid teaching skills.
• The incumbent may be considered “essential personnel” during city emergencies, or at the direction of the City Manager or designee, which may include long hours and unusual schedules.
  
  

Click here for a complete description

“Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace that recognizes the unique skills and experiences that military families bring. Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement, and other benefits.”

Benefits Overview

This is a summary of benefits associated with permanent, full-time positions. Benefits associated with other positions can be found with specific job listings. Benefits begin on the 1st of the month following one full calendar month of employment in the following benefit plans:

• Sentara Health Plans
• EAP Provider: ComPsych
• OptumRx
• Delta Dental Insurance
• Anthem Blue View Vision
• FSA Reimbursement accounts
• Standard: Accident and Critical Illness
• Chubb Term Life Insurance
• Legal Resources Plan
• Virginia 529
• Mission Square: 457 / Roth IRS / Roth 457 (b) IRA

• Employees begin accruing annual and sick leave immediately.
• Other forms of leave include:
• Maternity Leave
• Parental Bonding Leave
• Care for Sick Parent Leave
• Birthday Leave
• Personal day (available every quarter)
  

The Eleven Paid Holidays Each Year Include

• New Year's Day
• Martin Luther King, Jr. Day
• President's Day
• Memorial Day
• Juneteenth Day
• Independence Day
• Labor Day
• Veterans' Day
• Thanksgiving Day
• Christmas Day
• Employee's birthday
• The retirement plan is offered through the Virginia Retirement System (VRS1-888-827-3847) and is a defined benefit pension plan. For more information, see the VRS website.
• Group life insurance is offered through the VRS and the carrier is Securian Financial.
• Mission Square Retirement plans 457, Roth IRA, Roth 457 plans are offered through Mission Square Retirement(1-800-669-7400). For more information, visit Mission Square.
• Medical / Dental and Dependent Care Reimbursement Accounts are offered on a pre-tax basis in order to reduce the amount of tax the employee pays.
• Direct deposit into most banks is a convenient finance feature.
• Employees are covered for Workers' Compensation where appropriate.
• Training and Career Development: The Employee Education Assistance Program (EEAP) encourages employee development through (1) educational programs leading to a degree, (2) skilled craft or trade training leading to a certificate or license and (3) coursework to renew and update skills. Eligibility criteria apply. In addition, the City offers training opportunities in technological, leadership, supervisory, and other areas of government/business knowledge and skill development.
• The Employee Assistance Program (EAP) is confidential and personal counseling service for the employee and their immediate family contact CompPysch at 1-877-327-2872 or see the Guidance Resources Website.
  
  

01

Do you have a Bachelor's degree in Social Work, Sociology, Human Services, or a closely related field of study?

• Yes
• No
  
  

02

Which of the options below best describes your experience in customer service?

• No experience
• 1-2 years of experience
• 3 or more years of experience
  
  

03

Which of the options below best describes your experience working with early childhood or preschool populations?

• No experience
• 1-2 years of experience
• 3-4 years of experience
• 5 or more years of experience
  
  

04

I understand that if selected for this position, I must successfully pass a criminal background check prior to any offer of employment or promotion.

• Yes
• No
  
  

05

I understand that this position is safety sensitive and is subject to testing for alcohol and controlled substances in accordance with the City's current substance abuse policy.

• Yes
• No
  
  

06

I understand that this is a grant funded position.

• Yes
• No
  
  

07

This Position Requires That You Possess a Valid Driver's License And Have And Maintain a Satisfactory Driving Record Based On The City Of Hampton's Criteria. Failure To Provide Your Driver's License Number Will Prevent Us From Considering Your Application. Please Confirm Your Driver's License Number By Entering It Below

08

I understand that this position may be considered essential/emergency personnel for purposes of emergency/crisis management to include being "on call" or responding to emergency situations during inclement weather and/or other job-related conditions.

• Yes
• No
• Required Question