Business Development Manager – Economic Programs & Data Management

Make an impact on Hampton’s economic future.

This role is all about driving business growth, expanding opportunities, and using data to shape smart economic strategies. You’ll play a key part in strengthening the local economy by managing incentive programs, supporting business development initiatives, and ensuring data-driven decision-making.

What You’ll Do

• Lead and manage economic development grants and incentive programs from application to compliance
• Track program performance, funding usage, and outcomes
• Oversee and maintain CRM data (Salesforce) to support projects and reporting
• Monitor compliance with development and incentive agreements
• Prepare reports, dashboards, and presentations for leadership and stakeholders
• Support business retention, expansion, and new development initiatives
• Assist with site selection, proposals, and strategic economic planning
• Serve as a key liaison with businesses, government partners, and the community
  
  

Minimum Qualifications

• Requires any combination of education and experience equivalent to a Bachelor’s degree in Business Administration, Public Administration, Economics, Marketing, Finance, Urban Planning, Entrepreneurship, or a related field of study.
• A minimum of three (3) years of full-time equivalent experience in economic development, community development, public administration, grant administration, or related professional activities is preferred.
• Experience with CRM systems is preferred.
• Must possess a valid driver’s license and must have and maintain a satisfactory driving record based on the City of Hampton’s criteria.
• Must successfully pass a background check before any offer of employment or promotion.
  
  

Additional Requirements

• Requires effective communication with internal and external customers.
• Ability to communicate effectively both in writing and orally, such as briefings and presentations; ability to read and interpret documents, such as laws, regulations, contracts, and financial and accounting reports.
• Proficiency in data management and Microsoft Office Suite.
• Demonstrates strong project management skills.
• Ability to perform mathematical calculations.
• Ability to foster positive public relations and work effectively with diverse groups; to establish and maintain effective working relations with the public, developers, investors, and the business community.
• Ability to manage multiple priorities and deadlines in a dynamic environment.
• May require working beyond a standard 40-hour work week to include evenings and weekends.
• Frequent contact with the general public, City Manager, EDA, the business community, the Hampton Roads Alliance, the Virginia Economic Development Partnership, and other governmental agencies.
• The incumbent may be considered “essential personnel” during City emergencies or at the discretion of the City Manager, which may include long hours and unusual schedules.
  
  

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“Join the City of Hampton team! As a proud V3 (Virginia Values Veterans) employer and a designated Military Spouse-Friendly Employer, we are committed to supporting veterans and military spouses. We offer a welcoming and inclusive workplace that recognizes the unique skills and experiences that military families bring. Come work for Hampton, a vibrant waterfront community celebrating and embracing 400 years of history and innovation, creating an even more dynamic future! We are located in the center of the Hampton Roads region and offer lots of waterfront fun, rich and diverse history, and a vibrant restaurant scene. Hampton offers excellent benefits, career and professional development, tuition reimbursement, and other benefits.”