Greenville Police Department

COMMUNICATIONS OPERATOR (911 DISPATCHER)

The City of Greenville is now accepting applications for the position of Communications Operator (911 Dispatcher). A communications officer is a first responder per House Bill N. 1090. This is a full-time position and responsibilities and duties: Take telephone calls and radio dispatches police officers, firefighters, animal control, and after-hours utility service workers. Operates multi-channel radio, enhanced 911 computer, personal computer, TDD, recording system, weather station, and teletype system. Greets walk-in customers, takes fines, monitors jail, receives reports, files, etc.

Salary: The base starting salary is $51,430.14 annually. Base Pay Annual Step Plan starts on 1-year anniversary with your basic telecommunications certification and increases each year through the 5-year anniversary with your master telecommunications certification. 5 Year step is $72,114.42 annually.

Certification Pay: Certification pay is in addition to the base salary. Certification pay is up to $2400 annually with a master’s certification.

Lateral Pay: Dispatchers may earn an additional pay increase after their 6-month probationary period depending on previous dispatching qualifications.
https://tx-greenville2.civicplus.com/1067/Communications-Operator-Pay-Scale

Interested candidates are asked to submit an official application to be considered for employment. Resumes may be submitted but will be accepted only when accompanied by the official application.

Responsibilities

• Directing the activities of field personnel
• Providing patrol officers and firemen with information upon which they may act
• Receiving requests for police assistance from citizens by telephone or in-person
• Dispatching officers to respond to calls for service
• Logging and maintaining records of officers' activities
• Monitoring incoming messages and sending messages via the NLETS / TLETS Network
• Accessing requested information for Patrol via the departmental computer system
• Providing general information to the public on request
• Communicating with the police, fire, and ambulance services
• Communicating with other City departments

Qualifications
Graduate of high school or GED. Ability to speak clearly and general knowledge of the Texas Penal Code and Criminal Justice System. Bilingual ability is a plus. We provide hands-on training.

Miscellaneous Information

Candidates will be tested to determine their ability to perform in a radio dispatch environment including the ability to multi-task, communicate clearly and type 25wpm. Will be required to attend the Communications Academy @ NCT9-1-1 in Arlington within 1 year of service.

Category Status Open
Police Department Shift hours including nights, weekends, and holidays.

To Apply, click link here: https://secure6.saashr.com/ta/6182016.careers?ApplyToJob=671510215&full_apply=&jobid=671510215