What are the responsibilities and job description for the Community Services Clerk position at City of Greenville, NC?
Job Summary
The City of Greenville's Police Department is looking for a Community Services Clerk. This position performs a variety of tasks, such as operating computers, communicating with police officers and citizens, receiving citation payments, preparing documents and reports, and other related work duties.
FLSA Status: Non-Exempt
Examples of Duties
- Answers telephone and direct calls to the proper person or department;
- Receives requests for service and complaints from the public or other departments and provides information or makes appropriate referrals;
- Records information from calls as needed;
- Prepares and maintains a variety of reports, forms, and tables of a difficult to complex nature;
- Prepares, composes, and types correspondence;
- Collects a variety of data from existing reports and prepare reports for use by other departmental officials and supervisors;
- Inspects existing forms and data for accuracy, completeness, and compliance with established departmental policies and procedures;
- Sorts, processes, and files reports and documents;
- Maintains various files;
- Makes forms readily available to other employees, officials, and the general public;
- Performs other job-related duties as assigned.
Minimum Qualifications
Education and Experience:
- High school diploma or GED, supplemented by training/course work in office systems technology or related field; AND
- A minimum of one year of related clerical or administrative support experience.
Knowledge of:
- proper business English, spelling, and grammar;
- arithmetic, such as addition, subtraction, multiplication, and division;
- modern office practices, procedures, methods, and equipment operations;
- customer service principles and techniques.
- operate a personal computer using Microsoft Office Suite software;
- follow oral and written instructions;
- read and compare words and numbers accurately;
- maintain clerical records and compile complete reports from such records;
- prioritize work;
- type accurately at an above-average rate of speed;
- maintain effective working relationships with the general public and other employees;
- deal tactfully with the general public.
Special Requirements
- FLSA Status: Non-Exempt
- Must currently possess a valid driver's license. (Note: A valid driver's license is a current driver's license that is not revoked, suspended, or subject to limited restoration or conditional operation privileges).
- Eligible candidates must submit to an interview process, background checks, and drug screen.
- Candidates who do not successfully complete the selection process are eligible to reapply for other City job vacancies.
- The selection process typically is completed within one to two months.
- Applications will be reviewed after posting is closed.
Equal Opportunity / Affirmative Action Employer