Event Operations & Parks Ambassador(Roster)

Description

Parks and Recreation Department

From community festivals and races to neighborhood celebrations and outdoor events, Greensboro comes alive through memorable experiences that bring people together. As an Event Operations & Parks Ambassador, you'll be at the center of it all—helping ensure parks are safe, welcoming, and event-ready while providing exceptional service to residents, visitors, and event organizers.

Join Greensboro Parks and Recreation, a nationally accredited department and four-time National Gold Medal Award winner for Excellence in Parks and Recreation, and help create the experiences that make Greensboro one of North Carolina's best places to live, play, and celebrate.

• Hourly Rate: $18.00 per hour

This seasonal position operates primarily April 1 through December 1, averaging up to 30 hours per week.

• Hourly Employment: Roster positions are paid hourly and do not include benefits such as medical, dental, or vision insurance, life insurance, paid leave, or paid holidays.
• Limited Hours: Roster employees may work up to, but no more than, 1,000 hours in a 12-month period.
• Pension System: Roster positions are not eligible for membership in the city’s pension system.

Typical schedule:

• Thursday through Sunday
• 6:00 AM – 2:00 PM or 1:00 PM – 9:00 PM
• Flexibility is required to support special events, peak recreation periods, and operational needs.

• Be part of Greensboro's exciting festivals, races, concerts, and community celebrations.
• Work outdoors while supporting beautiful parks and public spaces.
• Make a visible impact by helping create safe, enjoyable experiences for thousands of residents and visitors.
• Operate specialized equipment and gain valuable experience in event logistics and park operations.
• Join a nationally recognized Parks and Recreation team committed to innovation, customer service, and community engagement.
• Support Greensboro's vision of being a recreation and entertainment hub with vibrant parks and exceptional public spaces.

The Event Operations & Parks Ambassador serves as the Parks and Recreation Department's primary field representative during Greensboro's busiest recreation and special event season. Working under the direction of the City's Special Event Coordinator, you'll support event logistics, monitor neighborhood parks, assist event organizers, and help ensure City facilities remain safe, clean, and welcoming.

This highly visible position combines customer service, park stewardship, equipment operation, and event support to deliver outstanding experiences for the community.

Key responsibilities include:

• Support on-site operations for City-sponsored and permitted special events.
• Deliver, set up, maintain, and retrieve event equipment and resources.
• Assist event organizers by providing customer service and operational support.
• Monitor neighborhood parks and public spaces during assigned shifts.
• Help protect park facilities and report maintenance or safety concerns.
• Operate City vehicles, trucks, ATVs, and other equipment as assigned.
• Transport and handle event equipment, including tables, chairs, tents, barricades, generators, signage, barrels, and related materials.
• Promote safe park use while educating visitors about park policies and amenities.
• Work collaboratively with Parks and Recreation staff, event organizers, volunteers, and community partners.
• Maintain reliable communication and complete assignments safely and efficiently.
• Ability to work outdoors in varying weather conditions.
• Ability to safely lift and move equipment weighing up to 50 pounds.
• Ability to stand, walk, bend, kneel, climb, shovel, and work on uneven terrain.
• Ability to work around traffic, equipment, and active event sites while maintaining a strong focus on safety.

This role supports Greensboro's commitment to being people-centered, innovative, resilient, and purpose-driven, creating exceptional parks and unforgettable community experiences.

Qualifications

Minimum Qualifications

Qualified candidates must possess:

• High School Diploma or GED.
• Valid North Carolina Driver's License.
• One or more years of experience in parks and recreation, forestry, landscaping, grounds maintenance, event operations, or a related field is preferred.

• Class B Commercial Driver License (CDL) or the ability to obtain one within six months of employment.