Recreation Services Representative

Recreation Services Representative

HIRING RANGE: $20.82-$23.43 per hour

New to the City of Grand Junction team? Receive 40 hours of Paid Time Off with your first paycheck!

About the Position:
The Recreation Services Representative performs a variety of customer service duties to include providing information regarding Parks and Recreation services and activities, processing facility and park rentals, scheduling fields, courts, and facilities, preparing contracts, completing activity and class registration and pass sales, and processing and balancing a high volume of money. The Recreation Services Representative must work well with large groups of diverse populations and provide high levels of service.

About Grand Junction Parks and Recreation:
The Parks and Recreation Department enhances the quality of life in Grand Junction by maintaining and developing vibrant recreational spaces and facilities for residents and visitors. The department manages 45 parks, 25 playgrounds, 24 park shelters, 5 indoor recreation facilities, and a multitude of outdoor facilities. This recruitment is happening at a very exciting time, the citizens of Grand Junction voted to approve a ballot question to build a new Community Recreation Center (CRC) with an anticipated opening date of late-2026. The selected candidate will be a member of a team that is excited to improve the quality of life for the citizens and visitors of Grand Junction. This position will work at the Recreation Admin Office and then will relocate to the CRC upon opening.

About Our Culture:
At the City of Grand Junction, we lead the way with continuous improvement, collaborative partnerships, and exemplary service. Our core values are demonstrated by our willingness to challenge the status quo, ability to work together using all areas of expertise to achieve a common goal, and commitment to fulfilling the needs of our community through thoughtful interactions.

What You’ll Do:

• Provide excellent customer service in person, over the telephone and via the internet.
• Process rentals and reservations of park shelters, fields, and facilities.
• Prepare permits, contracts, and supporting documents.
• Process activity and class registrations.
• Create and maintain booking calendars for various facilities.
• Collect and process a high volume of monies, including registration and facility use payments, pass sales, and program registrations.
• Support Summer Camp registration processes.
• Utilize various computer hardware and software packages including Microsoft applications and RecTrac software.
• Maintain customer accounts and activity/course information.
• Review and administer the distribution of scholarship funds.
• Interpret, apply, and communicate policies and procedures.
• Perform other accounting and clerical functions as required.

To view the full job description, click HERE.

What We're Looking For:

• Two years of increasingly responsible customer service experience, using all modes of communication.
• High School Diploma or G.E.D.
• Ability to genuinely interact with customers to provide a positive experience.
• Ability to accurately gather, input, and record information.
• Ability to work in a dynamic environment and learn the operations, services, and activities of the Parks and Recreation Department.

Other combinations of experience and education that meet the minimum requirements may be substituted.

Notice to Applicants:
In compliance with the Colorado Job Application Fairness Act, we kindly request that you do not include the dates of your education to include years of attendance or graduation on your application, resume or attachments.

City of Grand Junction Employee Childcare Facility:
The City of Grand Junction proudly operates its own childcare facility for employees and their families. Serving children ages 6 weeks (infants) to 6 years (preschool), the program provides a nurturing and educational environment where children can learn, explore, and grow under the care of experienced early childhood professionals.

Explore the Area:
Grand Junction, Colorado is the gateway to the mountains and canyonlands of western Colorado and eastern Utah. Centrally located between Denver, CO (250 miles east) and Salt Lake City, UT (270 miles west), Grand Junction is surrounded by 1.2 million acres of public land. Residents enjoy world-class whitewater rafting on the Colorado and Green Rivers, golfing, fishing, skiing and snowboarding, and exploring mountain bike and hiking trails through the Colorado National Monument and the Grand Mesa National Forest. Grand Junction has a robust downtown and hosts multiple art, music, food, and market events annually. With a population of over 150,000 in Mesa County (65,000 within the City limits) we have many of the big town amenities without the big town stresses such as traffic and trail congestion. With an average of 245 days of sunshine, Grand Junction is the perfect place to work and play.

Learn more about our area on Visit Grand Junction's website and Instagram !

At the City of Grand Junction, we proudly operate as an Equal Opportunity Employer, purposely building an inclusive workforce representative of various cultures, perspectives, and experiences. We believe in respect for all and do not discriminate based on hair, race, color, religion, creed, sex (including pregnancy, gender identity, gender expression and sexual orientation), national origin, age (40 or older), disability, genetic information, marital status, veteran status or any other status protected by applicable federal, state or local law.

If you have any questions or need assistance or accommodations due to a disability, please contact our Human Resources office at 970.244.1512.