Utility Technology Administrator

Responsible for implementing operational technology solutions that will improve Utilities Maintenance’s ability to provide optimal service to its customers. Manages Utility Maintenance Technology and Utility Maintenance Compliance team, comprised of technical personnel and field crews. Plan, organize, and direct the implementation of Utilities Maintenance’s City Works Administration, in-the-field Technology and Utility Maintenance Compliance services; develop goals and objectives. Advise and otherwise provide assistance to the Division Manager and other city personnel regarding Utility Maintenance Technology and Compliance applications, services or equipment; supervise and participate in the training of city personnel in the uses and capacities of technical equipment. Work is performed under the general direction of the Division Manager. The following job functions are typical for a position of this nature. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each function satisfactorily. Other job functions and duties may be required as assigned. Percentages for each function are subject to fluctuations.

Responsible for developing and supporting in the field Utility Maintenance Technology and Compliance; and developing creative use of technology tools and techniques for compliance, GIS data collection, maintenance, analysis, and display to improve infrastructure functions and related to Utilities Maintenance20%Supervises, directs, and evaluates assigned staff, resolving employee concerns and problems, directing work. Provide technical guidance and assistance to subordinates and to department users in the development and implementation of systems and applications.15%Responsible for managing in the field technology hardware and software to ensure that they are used to their optimal capacity, properly maintained, updated and expanded as needed. 15%Produces, maintains, and updates public utility data to assist utility maintenance and GIS staff, to maintain permit requirements and compliance; assures accuracy of data10%Provides operational support to department staff through the production of reports, inspection videos, flow data, and bulk water billing.5% Responsible for managing SSO documentation along with maintaining and updating the City’s collections permit.5%Manages development of software applications within Utilities Maintenance, involving configuring, designing, testing, documenting applications, training users and resolving problems as needed.5%Investigates and recommends technology software, hardware and networking options and alternatives, including recommendations for funding.5%Conduct research and perform analysis; prepare and present reports regarding project feasibility, equipment utilization, project development, assist management, and the cost of applications. 5%Assists the Division Manager in the preparation of the annual budget for technology activities. 5%Keeps current on the latest utility technology technological advances by attending conferences and user group meetings.5%Perform City Works administrative duties and other tasks as required.5%

• Principles of Wastewater Collection Permit Compliance, Bulk Water, Leak Detection, Valve Exercising, CCTV, Flow Monitoring, Backflow, Cross Connection, and Fats, Oil and Grease.
• Operation and applications of technology, methods, principles, and practices as related to water and sewer operations.
• Ability to analyze problems and situations and to present appropriate facts and recommendations concisely in written and oral form.
• Principles and practices of organization, administration, budgeting and personnel management.
• Supervisory techniques and administrative practices and principles, including budget preparation and monitoring; ability to apply these principles and techniques.
  
  

EDUCATION/EXPERIENCE

• Bachelor’s degree in Environmental Science, Hydrology, Computer Science, or related field.
• Considerable experience in the water distribution and/or wastewater collection utility or municipal environment
• or equivalent combination of education and experience.
• Three years of supervisory experience in water distribution or wastewater collection.
  
  

Special Requirements

• Complete NIMS ICS-100, 200 and 700 within twelve months of hire.
• Obtain Collection 3 and Back flow and Cross Connect certifications within twenty-four months of hire.
• Valid North Carolina driver’s license.
  
  

PHYSICAL DEAMNDS

• The physical activity of this position includes:
  
  

A. Balancing: Maintaining body equilibrium to prevent falling when walking, standing or couching on narrow, slippery or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.

B. Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.

C. Kneeling: Bending legs at knee to come to a rest on knee or knees.

D. Crouching: Bending the body downward and forward by bending leg and spine.

E. Reaching: Extending hand(s) and arm(s) in any direction.

F. Standing: Particularly for sustained periods of time.

G. Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.

H. Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.

I. Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand or arm as in handling.

J. Grasping: Applying pressure to an object with the fingers and palm.

K. Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of the fingertips.

L. Talking: Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.

M. Hearing: Perceiving the nature of sounds at normal spoken word levels with or without correction. Ability to receive detailed information through oral communication, and to make fine discriminations in sound, such as when making fine adjustments on machined parts.

N. Repetitive Motions: Substantial movements (motions) of the wrists, hands and/or fingers.

• The physical requirements of this position:
• Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• The visual acuity requirements including color, depth perception and field of vision:
• The worker is required to have close visual acuity to perform one or more of the following. preparing and analyzing data and figures; computer terminal; extensive reading; using measurement devices.
• The conditions the worker will be subject to in this position:
  
  

A. The worker is subject to both environmental conditions: Activities occur inside and outside.

• The worker is subject to extreme cold: Temperatures below 32 degrees for periods of more than one hour.
• The worker is subject to extreme heat: Temperatures above 100 degrees for periods of more than one hour.
• The worker is subject to atmospheric conditions: One or more of the following conditions that affect the respiratory system of the skin: Fumes, odors dusts, mists, gases, or poor ventilation.
  
  

Drug Screening, Criminal Background, And Reference Checks Are Required.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The City of Gastonia is committed to creating and maintaining a work environment that is inclusive, equitable, and welcoming. We value diversity and promise to honor your experiences, perspective, and unique identity.

The City of Gastonia is an Equal Opportunity Employer (M/F/H)