What are the responsibilities and job description for the Transit Dispatcher position at CITY OF FRANKFORT KY?
We are seeking a Transit Dispatcher to schedule and coordinate vehicles and passenger trips via dispatching software; dispatch vehicles; and to participate in a variety of administrative and clerical tasks related to assigned area of work.
Essential Job Functions
Monitor and respond to a variety of calls including two-way radios and mobile phones; verify and monitor staff unit locations; record all service calls; prepare, prioritize and relay transportation requests including emergency situations.
Respond to all service calls received in person, via phone or e-mail with the highest standards of customer service.
Schedule daily bus routes in response to passenger service requests using dispatch computer scheduling software; review, organize and maintain trip manifests to maximize route efficiency.
Distribute transit tickets, process new clients into dispatching software.
Maintain written and dispatching software-generated log of all service requests, update client information, driver hours, mileage and passenger information for reporting purposes.
Respond to all calls and service requests promptly and with courtesy.
Research customer service issues through dispatching software and AVL (Automatic Vehicle Location) systems.
Prepare and maintain a variety of files and filing systems; prepare, maintain and update various records.
Respond to emergency situations as requested including hazardous and severe weather conditions which may involve fires, floods and tornadoes; coordinate with police and emergency dispatchers as required.
Collect, record and prepare reports regarding transportation services; verify driver logs; distribute information to appropriate Transit employees.
Prepare a variety of correspondence, reports and documents as assigned.
Coordinate with drivers regarding vehicle maintenance and driver fueling.
May be required to perform tasks associated with providing coverage for driver absences or other vehicle breakdowns.
Perform related duties and responsibilities as required.
Salary.com Estimation for Transit Dispatcher in Frankfort, KY
$36,095 to $47,790
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Transit Dispatcher?
Sign up to receive alerts about other jobs on the Transit Dispatcher career path by checking the boxes next to the positions that interest you.
Sign up to receive alerts about other jobs with skills like those required for the Transit Dispatcher.
Click the checkbox next to the jobs that you are interested in.
The City of Frankfort is looking for dedicated, full-time Police Officers to join our team. If you're passionate about making a difference and committed to...more
Under the Aquatic Center Manager’s direction, the Pool Maintenance Tech is responsible for general maintenance and care of the Aquatic Center. Responsibili...more
Under the Aquatic Center Supervisor’s direction, the Pool Attendant is responsible for customer service and facility cleanliness in areas of concessions, a...more
Under the Aquatic Center Supervisor’s direction, the Lifeguard is responsible for ensuring safety in the pool area at the Aquatics Center. ESSENTIAL FUNCTI...more
The City of Frankfort is seeking a Transit Driver to join a close knit, to assist with citizen transport with a growing team that is located in a beautiful...more
**Job Opening** Day Shift Interested in Becoming a 911 Communications Operator? Switzerland County Sheriff’s Office is looking for qualified applicants who...more
