Non-Revenue Water Manager

Hiring Range: $52.34 - $68.04/hr. | $108,870 - $141,530 annual compensation

Job Posting Closing on: Friday, November 14, 2025 📅

Workdays & Hours: Monday – Friday 8am – 5pm; Some evening/weekend work required. Must be able to activate for 24/7 disaster response as needed.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities. Find Out More!

The City of Fort Worth is one of the fastest-growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. 🌆

The Water Department is seeking a strategic and results-driven Non-Revenue Water (NRW) Manager to lead the development and execution of a comprehensive program aimed at reducing water loss, enhancing data accuracy, and improving operational and financial performance. This leadership role blends technical expertise, analytical insight, and managerial oversight to ensure efficient water system operations, accurate metering and billing, and full compliance with City policies and regulatory standards.

The ideal candidate will bring a strong background in utility operations, data-driven decision-making, and cross-functional collaboration to drive measurable improvements in water accountability and sustainability.

Why Join Us?

• Be a leader in water conservation and sustainability.
• Work with cutting-edge technology and data systems.
• Make a measurable impact on public service and environmental stewardship.
• Join a supportive team committed to innovation and excellence.
  
  

Minimum Qualifications

• Bachelor’s degree from an accredited college or university with major course work in Business Analytics, Management Information Systems, Business or a related business process field
• Five (5) years of increasing responsible experience in water utility operations, data analysis in infrastructure management
• Two (2) years of administrative and supervisory responsibility.
• Valid driver’s license
  
  

Preferred Qualifications

• Experience with AMI systems, SCADA, GIS, or utility billing platforms.
• Knowledge of AWWA M36 Water Audits and Loss Control methodology.
• Strong analytical, communication, and leadership skills.
• Familiarity with regulatory compliance in municipal water systems.
  
  

The Non-Revenue Water Manager Job Responsibilities Include

• Leadership & Supervision: Oversee assigned personnel, including task prioritization, performance evaluations, training, and ensuring compliance with safety and operational standards.
• Program Development & Strategy: Lead the creation and continuous improvement of the Utility’s NRW strategy to reduce physical and apparent losses, improve metering accuracy, and support financial sustainability.
• Data Management & Analytics: Manage the collection and analysis of system input, metering, and consumption data. Ensure data integrity and leverage analytics to detect losses, identify trends, and guide decision-making.
• Cross-Functional Collaboration: Serve as a liaison between departments to establish data standards and system requirements for NRW tracking, leak detection, and metering systems.
• Technology Integration: Lead or support the selection, configuration, testing, and deployment of technology solutions that align with NRW goals and operational workflows.
• Reporting & Compliance: Prepare and review reports to ensure compliance with regulatory requirements. Present findings, business cases, and performance metrics to utility leadership.
• Policy & Process Improvement: Develop and implement best practices, policies, and procedures to improve efficiency, reduce losses, and enhance data quality. Document processes for training and audit purposes.
• Stakeholder Engagement: Maintain communication with internal departments and external partners to align NRW initiatives with broader organizational goals and promote accountability.
  
  

Working Conditions and Physical Demands

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions

Sedentary Work – Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Apply Now! Come be part of something special in Fort Worth. 🌟

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.