What are the responsibilities and job description for the Receptionist (Police) position at City of Fort Lauderdale?
Position Summary
In accordance with Article 24 of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769, for posting purposes this open-competitive job posting shall be considered as a simultaneous internal and external posting (it is open to both internal City employees and external applicants).
Essential Job Functions
Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.
As public servants, employees may be required to work immediately before, during, and/or after an emergency. All employees must be available and able to work assigned shifts as determined by their Department Heads.
Physical Standards Required To Perform Essential Job Functions
The position is generally sedentary. Employees sit most of the time, but may walk or stand for brief periods of time.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
How To Apply & Supplemental Information
Applicants who qualify will be subject to an extensive selection process and screening program, which may include, but not be limited to evaluation of training and experience; written test; interview; employment record, background check; medical examination; and drug screen. The expected duration of the selection process varies by position.
The City of Fort Lauderdale is an Equal Opportunity, Affirmative Action, inclusive employer and a Drug Free Workplace. The City of Fort Lauderdale does not discriminate based on age, citizenship status, color, disability, marital status, national origin, race, religion, sex, or sexual orientation.
For technical support with your application, contact GovernmentJobs.com from 9 am to 9 pm EST, Monday to Friday, at (855) 524-5627 or emailsupport@governmentjobs.com.
The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance.
Click here for an overview of employment information including our benefits package.
Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale. Click here for more information or to see if you qualify.
In addition to the competitive benefits package and salary, the City of Fort Lauderdale participates in the Florida Retirement System (FRS) which offers an investment option and a pension option and requires a 3% contribution from employees. All new City of Fort Lauderdale employees are automatically enrolled in FRS. Click here to view additional information on the Florida Retirement System.
01
Indicate your highest level of education below.
How many years of experience do you have performing clerical work?
How many years of experience do you have working in a law enforcement agency?
Please indicate your skill level using Microsoft Office Suite (Word, Excel, Outlook)
Describe your experience using Microsoft Office applications (Word, Excel, Outlook).
06
Do you have experience using visitor management systems, surveillance equipment, or radio communication devices?
Describe your experience using visitor management systems, surveillance equipment, or radio communication devices?
08
Are you fluent in any language(s) other than English?
If you answered "yes" to the above question, please specify what other languages you speak.
10
Are you willing and able to work flexible hours, including evenings, weekends, holidays, or during emergencies as required?
- Salary is based on experience and/or qualifications, and is subject to negotiation** The Fort Lauderdale Police Department is looking for a Receptionist who serves as the first point of contact for visitors and callers to the Department. This position performs a variety of clerical, administrative, and public-facing tasks that support front desk operations and departmental efficiency.
In accordance with Article 24 of the Collective Bargaining Agreement between the City of Fort Lauderdale and Teamsters Local Union 769, for posting purposes this open-competitive job posting shall be considered as a simultaneous internal and external posting (it is open to both internal City employees and external applicants).
Essential Job Functions
Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.
- Greets and directs visitors to the appropriate services, person or department
- Provides City, County, State information when requested; records visitors in system and visitor log
- Answers, screens and forwards incoming phone calls
- Receives, sorts and distributes daily mail and deliveries
- Scans, e-mails and copies documents
- Assists document delivery and coordination of services with outside vendors
- Maintains a variety of department records and files
- Orders front office supplies and keeps inventory of stock
- Opens and closes lobby for daily services
- Provides customer service by answering telephones, responding to inquiries, assisting customers with documents and equipment
- Performs surveillance of Police Department property by observing television monitors and responding to incidents observed
- Operate communication systems, such as assigned radios and other security related equipment
- Removes debris/cleans up any trash or materials which may create a safety hazard
- Performs related work as required
- High School Diploma or G.E.D. equivalency
- One (1) year performing clerical work.
- Additional qualifying experience or completion of coursework at an accredited college or university in a job-related field, may substitute on a year-for-year basis for the required experience or education.
- Successfully complete an in-depth employment background check, including a polygraph exam, will be conducted as part of the post offer onboarding process as this position is deemed security sensitive
- If claiming Veterans’ Preference, you must attach a copy of the DD214 Member 4 form (or other supporting claim documents) to your on-line application.
- Two (2) or more years of experience in a law enforcement, government, or security-related environment
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and standard office technology
- Experience with visitor management systems or front desk security software.
- Strong interpersonal, problem-solving, and conflict-resolution skills.
- Demonstrated ability to handle confidential or sensitive information.
- Bilingual (English/Spanish or English/Creole) preferred but not required.
As public servants, employees may be required to work immediately before, during, and/or after an emergency. All employees must be available and able to work assigned shifts as determined by their Department Heads.
Physical Standards Required To Perform Essential Job Functions
The position is generally sedentary. Employees sit most of the time, but may walk or stand for brief periods of time.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
How To Apply & Supplemental Information
Applicants who qualify will be subject to an extensive selection process and screening program, which may include, but not be limited to evaluation of training and experience; written test; interview; employment record, background check; medical examination; and drug screen. The expected duration of the selection process varies by position.
The City of Fort Lauderdale is an Equal Opportunity, Affirmative Action, inclusive employer and a Drug Free Workplace. The City of Fort Lauderdale does not discriminate based on age, citizenship status, color, disability, marital status, national origin, race, religion, sex, or sexual orientation.
For technical support with your application, contact GovernmentJobs.com from 9 am to 9 pm EST, Monday to Friday, at (855) 524-5627 or emailsupport@governmentjobs.com.
The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance.
Click here for an overview of employment information including our benefits package.
Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale. Click here for more information or to see if you qualify.
In addition to the competitive benefits package and salary, the City of Fort Lauderdale participates in the Florida Retirement System (FRS) which offers an investment option and a pension option and requires a 3% contribution from employees. All new City of Fort Lauderdale employees are automatically enrolled in FRS. Click here to view additional information on the Florida Retirement System.
01
Indicate your highest level of education below.
- High School/ GED
- Associates Degree or equivalent hours
- Bachelors Degree
- Masters Degree or hgiher
- None of the above
How many years of experience do you have performing clerical work?
- Less than one year
- 1 year
- 2 years
- 3 years
- 4 years or more
- No experience
How many years of experience do you have working in a law enforcement agency?
- No experience working in a law enforcement agency
- 1 year
- 2 years
- 3 years
- 4 or more years
Please indicate your skill level using Microsoft Office Suite (Word, Excel, Outlook)
- No Experience
- Beginner
- Intermediate
- Advanced
- Expert
Describe your experience using Microsoft Office applications (Word, Excel, Outlook).
06
Do you have experience using visitor management systems, surveillance equipment, or radio communication devices?
- Yes
- No
Describe your experience using visitor management systems, surveillance equipment, or radio communication devices?
08
Are you fluent in any language(s) other than English?
- Yes
- No
If you answered "yes" to the above question, please specify what other languages you speak.
10
Are you willing and able to work flexible hours, including evenings, weekends, holidays, or during emergencies as required?
- Yes
- No
- Required Question