What are the responsibilities and job description for the IT Intern position at City of Fontana?
Transcripts/proof of enrollment must be submitted with the employment application.
Position Snapshot/A Day in the Life: The IT Intern position is your opportunity to get a wealth of experience with a variety of technologies. From desktop support, telecom, mobile, remote support to working with various areas of government like Police, Engineering, Finance, HR, and more. If you think you would enjoy a fast-paced work environment, then this opportunity is for you. The IT Intern position is a hands-on position that would allow you the opportunity to work in an in-house IT Department that includes development, GIS, networking, database, analysis, and audio-visual. The IT Intern works with the Service Desk team and provides first-level support for all city employees.
The Employee Must Have The Ability To
Working Conditions: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, and bending; the ability to push, pull, drag and/or lift up to 25 pounds; normal manual dexterity and hand/eye coordination; repetitive hand movement using a computer keyboard and mouse; corrected vision to normal range; acute hearing; written and oral communication; use of standard office equipment such as computers, telephones, printers, and copiers; frequent contact with other staff.
Intern I: must be an enrolled undergraduate student in the field of Information Technology, Computer Science, or other related area.
Intern II: requires that the candidate has graduated within the past 24 months with an undergraduate degree in Information Technology, Computer Science, or other related area.
Intern III: must be enrolled in graduate school pursuing a Master’s Degree in Information Technology, Computer Science, or other related area. Knowledge should be appropriate to the level of study of the theory and principles of the relevant subject, and the goals and functions of the department. The Intern should possess the ability to reason logically and draw sound conclusions.
Preferred Qualifications
Transcripts/proof of enrollment must be submitted with the employment application.
- Payrate pending City Council approval 12/9/2025.
Position Snapshot/A Day in the Life: The IT Intern position is your opportunity to get a wealth of experience with a variety of technologies. From desktop support, telecom, mobile, remote support to working with various areas of government like Police, Engineering, Finance, HR, and more. If you think you would enjoy a fast-paced work environment, then this opportunity is for you. The IT Intern position is a hands-on position that would allow you the opportunity to work in an in-house IT Department that includes development, GIS, networking, database, analysis, and audio-visual. The IT Intern works with the Service Desk team and provides first-level support for all city employees.
The Employee Must Have The Ability To
- Provide routine instruction to users on the correct operation of PC’s or peripheral devices.
- Provide assistance in troubleshooting personal computer problems including hardware, software, printing and networking issues.
- Assist with inventories of PC’s, IP addressing, network configurations, installation of virus protection software, and similar projects.
- Train and work constructively with staff on software related questions, networking problems, printing problems, server connections, e-mail issues, modems, and other devices.
- Be punctual and responsible in the performance of assigned duties; flexibility in respect to hours and working on short notice.
- Remain current on knowledge with respect to relevant state-of-the art technology, equipment and/or systems.
- Perform data entry.
- Demonstrate skill in using personal computers including office software programs.
- Communicate clearly and concisely, both orally and in writing.
- Perform any other tasks or functions deemed necessary to the daily operations of the employer.
Working Conditions: Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, and bending; the ability to push, pull, drag and/or lift up to 25 pounds; normal manual dexterity and hand/eye coordination; repetitive hand movement using a computer keyboard and mouse; corrected vision to normal range; acute hearing; written and oral communication; use of standard office equipment such as computers, telephones, printers, and copiers; frequent contact with other staff.
Intern I: must be an enrolled undergraduate student in the field of Information Technology, Computer Science, or other related area.
Intern II: requires that the candidate has graduated within the past 24 months with an undergraduate degree in Information Technology, Computer Science, or other related area.
Intern III: must be enrolled in graduate school pursuing a Master’s Degree in Information Technology, Computer Science, or other related area. Knowledge should be appropriate to the level of study of the theory and principles of the relevant subject, and the goals and functions of the department. The Intern should possess the ability to reason logically and draw sound conclusions.
Preferred Qualifications
- Possession of an Entry-Level IT Certification
- Examples include:
- CompTIA ITF
- CompTIA A
- Google IT Support Certificate
- Cisco CCST (Verifiable and objective.)
- Experience installing Windows, using imaging tools, or configuring hardware in a school lab, volunteer environment, or work project.
- Familiarity With Active Directory or User Account Management
- Ability to Read and Follow Written Technical Instructions Accurately
- Experience Working in Fast-Paced, Customer-Facing Environments
- Basic Networking Knowledge
Transcripts/proof of enrollment must be submitted with the employment application.