What are the responsibilities and job description for the Executive Assistant position at City of Fayetteville, North Carolina?
Description
Click here to meet some of the City’s “CAN DO” employees.
This position will be providing executive administrative support for the City Manager's Office.
Hiring Range: $56,687 - $72,276/Year D.O.Q.
INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED
A RESUME WILL NOT BE CONSIDERED IN DETERMINING YOUR QUALIFICATIONS FOR THIS POSITION.
The City of Fayetteville is currently recruiting for an Executive Assistant in our City Manager’s Office to perform a wide variety of responsible, confidential, and complex administrative and technical duties on a day-to-day basis for the City Manager; to serve as a liaison with department directors, division managers, staff representatives of other organizations, elected and appointed officials, and the public in general; and to serve as the office manager and supervise the administrative employees in the City Manager's Office.
Essential Duties & Responsibilities
Minimum Qualifications
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience
Three years of increasingly responsible administrative/office management experience, to include working as an Executive or Administrative Assistant with supervisory experience.
Training
Equivalent to a Bachelor's degree from an accredited college or university with course work in Business/Office Management practices or a related field.
Required
LICENSING AND CERTIFICATIONS:
None.
Preferred
Commissioned by the State of North Carolina as a Notary Public; Microsoft certification.
An Equal Opportunity Employer
Health And Dental Insurance
The City of Fayetteville Employee Healthcare Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all regular status employees scheduled to work 30 hours or more per week. Employees may also choose to cover eligible dependents. The premium is deducted on a pre-tax basis, with the City paying a portion of the premium. Qualifying employees are eligible for benefits on the 1st day of the month following 30 days of service.
Employer Paid Leave
Vacation Leave
Regular employees begin accruing vacation leave the first day of employment. Accruals are based on years of service
and the number of hours an employee is scheduled to work.
Sick Leave
Regular employees begin accruing sick leave the first day of employment. Accruals are based on the number of hours
scheduled to work; regular full-time employees accrue eight (8) hours per month. Sick leave hours accumulate without
limits and may be used toward creditable service upon retirement from the NC Local Governmental Retirement System.
Holidays
The City of Fayetteville observes 12 paid holidays per calendar year. When Christmas day is on a Wednesday, an
additional holiday is provided making for 13 paid holidays.
Bereavement
Regular employees are eligible for bereavement leave. The City will authorize 24 hours per calendar year to mourn or
attend a funeral or memorial service of a family member.
Retirement
The City of Fayetteville assists employees in securing their financial future during retirement by participating in the NC
Local Governmental Employees’ Retirement System, administered by the State of North Carolina. Regular employees
scheduled to work 20 hours or more per week become members in the retirement system upon employment. As a member
of this system, employees are required to contribute 6% of their gross salary on a tax-deferred basis.
Deferred Compensation Plans
To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs. These
programs enable regular full-time, and part-time employees working at least 20 hours per week, an opportunity to save a
portion of their salary on a tax-deferred basis to supplement their retirement benefits. These programs are the NC 401(k)
plan and NC 457 plan; both administered by Empower. The City currently contributes 4% of base salary to an eligible
employee’s NC 401(k) account.
Cafeteria Plan / Supplemental Benefits
Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below. These benefits are offered at employee's expense through payroll deduction:
The first year an employee contributes to the retirement system, the City provides a death benefit of $3,000 once the
employee is benefits eligible. After one year as a contributing member of the Retirement System, a death benefit is provided
by the NC Retirement System that is equal to the highest 12 months’ salary in a row during the 24 months before death, no
less than $25,000 and no more than $50,000. There is no cost to the employee for this benefit.
Pay Periods / Deduction For Benefits / Direct Deposit
City employees are paid bi-weekly (every other Friday). Benefit deductions are taken for 24 pay periods of the year. As an added convenience and safety measure, the City requires all new employees to sign up for direct deposit.
Employee Assistance Program
The EAP is available at no cost to all employees and their household members. The EAP provides confidential guidance
on legal, financial and personal issues affecting your health, relationships and job.
01
Responses to the supplemental questions must reflect the information provided under the "Work Experience" section of the application. Your responses will be used to determine whether or not you possess the minimum qualifications required for this position at the time of application.
Are you a current City of Fayetteville employee?
Have you held an out-of-state driver's license (other than NC) in the past 3 years?
Please indicate the highest degree you currently possess.
From the list below, please indicate the major coursework of your highest degree.
If you selected "Other Related Field" in the previous question please list below the major coursework for your degree (If this question does not apply, please type N/A in the space provided below).
07
How many years of increasingly responsible administrative or office management experience do you have?
Briefly describe your increasingly responsible administrative or office management experience (if this question does not apply, please type N/A in the space provided below).
09
How many years of supervisory experience do you have?
Please select the number of employees you have had the opportunity to supervise:
How many years of customer service do you have?
Briefly describe your customer service experience (if this question does not apply, please type N/A in the space provided below).
13
Do you have experience with records retention?
Briefly describe your experience working with records retention (if this question does not apply, please type N/A in the space provided below).
15
Do you have experience working with high level business, civilian, military personnel and elected officials?
Briefly describe your experience working with high level business, civilian, military personnel and elected officials (if this question does not apply, please type N/A in the space provided below).
17
Do you have experience working in a fast-paced environment?
Briefly describe your experience working in a fast-paced environment (if this question does not apply, please type N/A in the space provided below).
19
From the list below please indicate your areas of experience:
Do you have experience working with JDE/AS400?
If you answered "Yes" to the above question, from the list below please indicate your areas of JDE/AS400 experience:
In the space below, please explain in detail your tasks associated with the above checked items (if this question does not apply, please type N/A in the space provided below).
23
What is your skill level using Microsoft Excel?
What is your skill level using Microsoft Word?
What is your skill level using Microsoft Outlook?
What is your skill level using Microsoft PowerPoint?
Are you currently commissioned by the State of North Carolina as a Notary Public?
Do you have Microsoft Office certification?
This position requires sitting for prolonged periods of time; dexterity and the lifting and pulling of objects up to 25 pounds in weight. Are you willing to accept these working conditions?
INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED! You may attach a resume; however, the application MUST include a 10-year history. Please answer all questions on the application in their entirety and your application MUST include the following:
Click here to meet some of the City’s “CAN DO” employees.
This position will be providing executive administrative support for the City Manager's Office.
Hiring Range: $56,687 - $72,276/Year D.O.Q.
INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED
A RESUME WILL NOT BE CONSIDERED IN DETERMINING YOUR QUALIFICATIONS FOR THIS POSITION.
The City of Fayetteville is currently recruiting for an Executive Assistant in our City Manager’s Office to perform a wide variety of responsible, confidential, and complex administrative and technical duties on a day-to-day basis for the City Manager; to serve as a liaison with department directors, division managers, staff representatives of other organizations, elected and appointed officials, and the public in general; and to serve as the office manager and supervise the administrative employees in the City Manager's Office.
Essential Duties & Responsibilities
- Perform executive and administrative functions involving a high degree of discretion and exercise of judgment on confidential matters in serving as the Office Manager for the City Manager's Office.
- Exercise initiative and independence in reviewing current procedures and work methods and making changes to streamline the functions of the City Manager's Office and the staff.
- Serve as office manager for by providing direct supervision of administrative staff, managing the assignment of work responsibilities, ensuring coverage for the office, provide/coordinate training, and effectively addressing problems affecting employee/management relations.
- Respond to public requests for information and complaints by determining the nature of the problem, except where technical, legal or administrative complexities require direct involvement of the City Manager; resolve problems by researching, interpreting, and analyzing a variety of complex and varied policies, procedures, and regulations in order to select the most appropriate course of action or referral to the appropriate staff member.
- Interact with other departments and external agencies; assure information that affects other employees or departments is communicated appropriately.
- Serve as budget coordinator by assisting the City Manager and the Assistant City Manager in researching information, gathering cost information, and preparing the department's budget, monitoring the budget, and determining line item transfers.
- Supervise payroll activities for the City Manager's Office and the maintenance of payroll records.
- Compose a variety of documents including general correspondence, reports, memoranda and statistical charts.
- Arrange travel/training registrations and reservations to include preparation of itinerary, expense reports and other related documents.
- Plan, coordinate and schedule the use of city hall facilities for special events, holiday festivities, and other intergovernmental functions.
- Provide administrative, technical and secretarial support to assigned departmental staff, which includes preparation of general correspondence, calendar scheduling, and telephone response.
- Review, research and summarize a variety of fiscal, administrative and departmental information and prepare related reports and correspondence.
- Perform special projects and assignments as requested by the City Manager.
Minimum Qualifications
Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Experience
Three years of increasingly responsible administrative/office management experience, to include working as an Executive or Administrative Assistant with supervisory experience.
Training
Equivalent to a Bachelor's degree from an accredited college or university with course work in Business/Office Management practices or a related field.
Required
LICENSING AND CERTIFICATIONS:
None.
Preferred
Commissioned by the State of North Carolina as a Notary Public; Microsoft certification.
- SBI/Fingerprinting Criminal History Record Check Requirement: To comply with Sessions Law 2025-16, applicants offered a position with the City may be subject to a criminal history record check of State and National Repositories of Criminal Histories conducted by the State Bureau of Investigation (SBI) in accordance with G.S. 143B-1209.26. The City may consider the results of these criminal history record checks in its hiring decisions.
An Equal Opportunity Employer
Health And Dental Insurance
The City of Fayetteville Employee Healthcare Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all regular status employees scheduled to work 30 hours or more per week. Employees may also choose to cover eligible dependents. The premium is deducted on a pre-tax basis, with the City paying a portion of the premium. Qualifying employees are eligible for benefits on the 1st day of the month following 30 days of service.
Employer Paid Leave
Vacation Leave
Regular employees begin accruing vacation leave the first day of employment. Accruals are based on years of service
and the number of hours an employee is scheduled to work.
Sick Leave
Regular employees begin accruing sick leave the first day of employment. Accruals are based on the number of hours
scheduled to work; regular full-time employees accrue eight (8) hours per month. Sick leave hours accumulate without
limits and may be used toward creditable service upon retirement from the NC Local Governmental Retirement System.
Holidays
The City of Fayetteville observes 12 paid holidays per calendar year. When Christmas day is on a Wednesday, an
additional holiday is provided making for 13 paid holidays.
Bereavement
Regular employees are eligible for bereavement leave. The City will authorize 24 hours per calendar year to mourn or
attend a funeral or memorial service of a family member.
Retirement
The City of Fayetteville assists employees in securing their financial future during retirement by participating in the NC
Local Governmental Employees’ Retirement System, administered by the State of North Carolina. Regular employees
scheduled to work 20 hours or more per week become members in the retirement system upon employment. As a member
of this system, employees are required to contribute 6% of their gross salary on a tax-deferred basis.
Deferred Compensation Plans
To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs. These
programs enable regular full-time, and part-time employees working at least 20 hours per week, an opportunity to save a
portion of their salary on a tax-deferred basis to supplement their retirement benefits. These programs are the NC 401(k)
plan and NC 457 plan; both administered by Empower. The City currently contributes 4% of base salary to an eligible
employee’s NC 401(k) account.
Cafeteria Plan / Supplemental Benefits
Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below. These benefits are offered at employee's expense through payroll deduction:
- > Flexible Spending Accounts (FSAs) – Healthcare and Dependent Care Reimbursement Accounts (pre-tax)
- > Short-Term and Long-Term Disability Insurance
- > Optional Life & Accidental Death & Dismemberment
The first year an employee contributes to the retirement system, the City provides a death benefit of $3,000 once the
employee is benefits eligible. After one year as a contributing member of the Retirement System, a death benefit is provided
by the NC Retirement System that is equal to the highest 12 months’ salary in a row during the 24 months before death, no
less than $25,000 and no more than $50,000. There is no cost to the employee for this benefit.
Pay Periods / Deduction For Benefits / Direct Deposit
City employees are paid bi-weekly (every other Friday). Benefit deductions are taken for 24 pay periods of the year. As an added convenience and safety measure, the City requires all new employees to sign up for direct deposit.
Employee Assistance Program
The EAP is available at no cost to all employees and their household members. The EAP provides confidential guidance
on legal, financial and personal issues affecting your health, relationships and job.
01
Responses to the supplemental questions must reflect the information provided under the "Work Experience" section of the application. Your responses will be used to determine whether or not you possess the minimum qualifications required for this position at the time of application.
- I have read and complied with the above statement.
Are you a current City of Fayetteville employee?
- Yes
- No
Have you held an out-of-state driver's license (other than NC) in the past 3 years?
- Yes
- No
Please indicate the highest degree you currently possess.
- Master's Degree or higher
- Bachelor's Degree
- Associate's Degree
- None of the above
From the list below, please indicate the major coursework of your highest degree.
- Business Administration
- Public Administration
- Other Related Field
- None of the Above
If you selected "Other Related Field" in the previous question please list below the major coursework for your degree (If this question does not apply, please type N/A in the space provided below).
07
How many years of increasingly responsible administrative or office management experience do you have?
- 9 years
- 7 - 8 years
- 5 - 6 years
- 3 - 4 years
- 1 - 2 years
- Less than one year
- None
Briefly describe your increasingly responsible administrative or office management experience (if this question does not apply, please type N/A in the space provided below).
09
How many years of supervisory experience do you have?
- 3 years
- 1 - 2 years
- Less than one year
- None
Please select the number of employees you have had the opportunity to supervise:
- 7
- 5 - 6
- 3 - 4
- 1 - 2
- None
How many years of customer service do you have?
- 3 years
- 1 - 2 years
- Less than one year
- None
Briefly describe your customer service experience (if this question does not apply, please type N/A in the space provided below).
13
Do you have experience with records retention?
- Yes
- No
Briefly describe your experience working with records retention (if this question does not apply, please type N/A in the space provided below).
15
Do you have experience working with high level business, civilian, military personnel and elected officials?
- Yes
- No
Briefly describe your experience working with high level business, civilian, military personnel and elected officials (if this question does not apply, please type N/A in the space provided below).
17
Do you have experience working in a fast-paced environment?
- Yes
- No
Briefly describe your experience working in a fast-paced environment (if this question does not apply, please type N/A in the space provided below).
19
From the list below please indicate your areas of experience:
- Accounts Payable
- Accounts Receivable
- Budget Verifications/Inquiries
- Payroll
- Purchase Orders
- Reports
- Research
- Not Applicable
Do you have experience working with JDE/AS400?
- Yes
- No
If you answered "Yes" to the above question, from the list below please indicate your areas of JDE/AS400 experience:
- Accounts Payable
- Accounts Receivables
- Budget Verifications/Inquiries
- Payroll
- Purchase Orders
- Reports
- Not Applicable
In the space below, please explain in detail your tasks associated with the above checked items (if this question does not apply, please type N/A in the space provided below).
23
What is your skill level using Microsoft Excel?
- Proficient
- Moderate
- Basic
- None
What is your skill level using Microsoft Word?
- Proficient
- Moderate
- Basic
- None
What is your skill level using Microsoft Outlook?
- Proficient
- Moderate
- Basic
- None
What is your skill level using Microsoft PowerPoint?
- Proficient
- Moderate
- Basic
- None
Are you currently commissioned by the State of North Carolina as a Notary Public?
- Yes
- No
Do you have Microsoft Office certification?
- Yes
- No
This position requires sitting for prolonged periods of time; dexterity and the lifting and pulling of objects up to 25 pounds in weight. Are you willing to accept these working conditions?
- Yes
- No
INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED! You may attach a resume; however, the application MUST include a 10-year history. Please answer all questions on the application in their entirety and your application MUST include the following:
- Drivers License Number
- Employer information including salary, address, phone number, supervisor name, and reason for leaving for each employer
- Complete Education History (including High School)
- A complete 10-year history to include gaps you have had between employment and/or school attendance. Example: Office Assistant 1/2011 – present The Company 123 Hay Street Fayetteville, NC 28301 (910) 555-5555 Unemployed 6/2004 – 12/2010 Unemployed Student 12/2000 - 6/2004 My High School Fayetteville, NC 28301 Applications without a 10-year history and all the required information will be considered incomplete and will not be processed. Please take a moment to review your application for completeness.
- I have read and understand the above statement
- Required Question
Salary : $56,687 - $72,276