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Benefits Specialist

City of Fayetteville, NC
Fayetteville, NC Full Time
POSTED ON 11/1/2026
AVAILABLE BEFORE 2/28/2027

INCOMPLETE APPLICATIONS WILL NOT BE PROCESSED.

A RESUME WILL NOT BE CONSIDERED IN DETERMINING YOUR QUALIFICATIONS FOR THIS POSITION.

The City of Fayetteville is currently recruiting for a Benefits Specialist to perform a variety of paraprofessional and technical work involved in the administration of the City's human resource programs. Work is high volume and fast paced. The successful candidates must possess good time management, attention to detail, critical thinking skills and the ability to multi-task.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Participate in the operations, services and activities of the Human Resource Development Department including benefits administration.
  • Facilitate new hire benefit orientation. Process new enrollments for benefit programs and qualifying changes during the plan year. Process all required actions in HRIS and/or vendor systems. Process and maintain accurate records of separating employees, including retirees. Assist with preparing and processing death benefit claims. Out-process employees. Assist with open enrollment on an annual basis.
  • Provide responsible staff assistance to the Human Resource Development Department; prepare and present reports and other necessary correspondence related to an assigned area.
  • Compile, compose, prepare, type and distribute a variety of documents, letters, memorandums, statistical reports, notices, employee and applicant statistics, forms, etc.
  • Interpret and explain policies and procedures for assigned area; respond to requests for information and assistance from employees, management staff, outside agencies and the general public.
  • Make recommendations for improving the operational efficiency of the Human Resource Development Department; develop and recommend policies and procedures.
  • Receive and update employee records.
  • Maintain and modify the HRIS for assigned area; assist with evaluating and assessing new software products.
  • Assist with monitoring procedures for assigned area to ensure compliance with federal, state and local codes, laws and regulations.

MINIMUM QUALIFICATIONS

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:

Please Note: Candidates selected for hire will be required to submit proof of education prior to a firm job offer being made. Therefore, to avoid delays in the hiring process, it is strongly recommended that you attach a copy of your official graduation certificate(s) from higher level institution(s) at the time of your application submission.

Experience:
Two years of increasingly responsible experience in human resource administration or a related field.

Training:
Equivalent to an Associate’s degree from an accredited college or university with major course work in business administration, human resource management, public administration or a related field.

LICENSING & CERTIFICATIONS:
Required:
None.

Preferred:
None.

TELEWORK : This position may be eligible for telework. The selected candidate and supervisor will assess the potential for telework options and, if approved, will identify an appropriate schedule between remote and in-person work. Because of the potential option to telework, the selected candidate will need to have the ability to work remotely (which includes, but is not limited to: reliable phone, internet, secure confidential materials, etc.); city will provide laptop and other necessary tools required.



From the time of closing, the selection process is anticipated to last 4 - 6 weeks. The process will consist of a panel interview and skills testing which may include, but is not limited to, Microsoft Excel, Outlook, Data Entry and Reading Comprehension with the selected candidate being subject to a pre-employment drug screen, background check and driving history check.


An Equal Opportunity Employer


Health and Dental Insurance:
The City of Fayetteville Employee Healthcare Benefit Plan provides comprehensive and affordable health and dental coverage while maintaining reasonable costs to employees. Coverage is available for all regular status employees scheduled to work 30 hours or more per week. Employees may also choose to cover eligible dependents. The premium is deducted on a pre-tax basis, with the City paying a portion of the premium. Qualifying employees are eligible for benefits on the 1st day of the month following 30 days of service.

Employer Paid Leave
Vacation Leave:
Regular employees begin accruing vacation leave the first day of employment. Accruals are based on years of service
and the number of hours an employee is scheduled to work.

Sick Leave:
Regular employees begin accruing sick leave the first day of employment. Accruals are based on the number of hours
scheduled to work; regular full-time employees accrue eight (8) hours per month. Sick leave hours accumulate without
limits and may be used toward creditable service upon retirement from the NC Local Governmental Retirement System.

Holidays:
The City of Fayetteville observes 12 paid holidays per calendar year. When Christmas day is on a Wednesday, an
additional holiday is provided making for 13 paid holidays.

Bereavement:
Regular employees are eligible for bereavement leave. The City will authorize 24 hours per calendar year to mourn or
attend a funeral or memorial service of a family member.

Retirement:
The City of Fayetteville assists employees in securing their financial future during retirement by participating in the NC
Local Governmental Employees’ Retirement System, administered by the State of North Carolina. Regular employees
scheduled to work 20 hours or more per week become members in the retirement system upon employment. As a member
of this system, employees are required to contribute 6% of their gross salary on a tax-deferred basis.

Deferred Compensation Plans:
To further assist employees in saving for retirement, the City offers two supplemental retirement savings programs. These
programs enable regular full-time, and part-time employees working at least 20 hours per week, an opportunity to save a
portion of their salary on a tax-deferred basis to supplement their retirement benefits. These programs are the NC 401(k)
plan and NC 457 plan; both administered by Empower. The City currently contributes 4% of base salary to an eligible
employee’s NC 401(k) account.

Cafeteria Plan / Supplemental Benefits:
Realizing that each employee may have different insurance needs, the City offers its employees the opportunity to supplement City-provided benefits by selecting from the benefits listed below. These benefits are offered at employee's expense through payroll deduction:

  • > Flexible Spending Accounts (FSAs) – Healthcare and Dependent Care Reimbursement Accounts (pre-tax)
  • > Short-Term and Long-Term Disability Insurance
  • > Optional Life & Accidental Death & Dismemberment

Death Benefit:
The first year an employee contributes to the retirement system, the City provides a death benefit of $3,000 once the
employee is benefits eligible. After one year as a contributing member of the Retirement System, a death benefit is provided
by the NC Retirement System that is equal to the highest 12 months’ salary in a row during the 24 months before death, no
less than $25,000 and no more than $50,000. There is no cost to the employee for this benefit.

Pay Periods / Deduction for Benefits / Direct Deposit:
City employees are paid bi-weekly (every other Friday). Benefit deductions are taken for 24 pay periods of the year. As an added convenience and safety measure, the City requires all new employees to sign up for direct deposit.

Employee Assistance Program:
The EAP is available at no cost to all employees and their household members. The EAP provides confidential guidance
on legal, financial and personal issues affecting your health, relationships and job.

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