Demo

IT Help Desk Technician

City of Fairfield (OH)
Fairfield, OH Full Time
POSTED ON 7/2/2026
AVAILABLE BEFORE 12/31/2026
Under the supervision of the Information Technology Manager, the Help Desk Technician will provide technical support to all City departments and locations on an as needed basis.
  • Assists all users of the City's technology infrastructure working at various sites. Ensures proper computer operation so users can accomplish business tasks. This includes receiving, prioritizing, documenting and actively resolving user help requests. Problem resolution may involve the use of diagnostic, asset management, and help request tracking tools. 
     
  • Responds to issues and requests from end users via telephone, work order system or e-mail in a timely and courteous manner.
     
  • Provides ongoing support for the City's computer hardware, software, computer upgrades, maintenance, and troubleshooting as necessary. Installs hardware and software as needed.
 
  • Maintains operational documentation for all applicable hardware and software used by the City.
 
  • May be required to work overtime outside of normal City hours of Monday through Friday, 8:00 am to 5:00pm.
High school diploma or GED; Associate's Degree or advanced training in Information Technology; two to four years of experience troubleshooting and repairing desktop computer systems and an understanding of networking concepts. Strong technical knowledge of PCs, laptops, tablets, printers and peripheral hardware devices.  Excellent problem solving/analysis, time management and communication skills.  Valid driver's license.
**This position is not eligible to be performed remotely.

Salary : $50,565 - $83,954

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a IT Help Desk Technician?

Sign up to receive alerts about other jobs on the IT Help Desk Technician career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$54,256 - $67,602
Income Estimation: 
$62,988 - $78,225
Income Estimation: 
$54,256 - $67,602
Income Estimation: 
$62,988 - $78,225

Sign up to receive alerts about other jobs with skills like those required for the IT Help Desk Technician.

Click the checkbox next to the jobs that you are interested in.

  • Computer Troubleshooting Skill

    • Income Estimation: $51,973 - $66,811
    • Income Estimation: $52,944 - $67,958

  • End-User Training Skill

    • Income Estimation: $47,852 - $65,759
    • Income Estimation: $48,277 - $64,266
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at City of Fairfield (OH)

Part-time Theater Set-Builder/Carpenter
Apply
  • City of Fairfield (OH) Fairfield, OH
  • The Fairfield Community Arts Center is seeking a Part-Time Theater Set Builder/Carpenter for year-round theater productions. The builders are responsible f... more
  • 1 Day Ago
Victim Advocate
Apply
  • City of Fairfield (OH) Fairfield, OH
  • Reports to the Prosecutor, Court Administrator and Judge. Provides support services and information to all victims of misdemeanor and/or felony crimes occu... more
  • 2 Days Ago
Part-Time Cashier - Community Arts Center & Golf Course
Apply
  • City of Fairfield (OH) Fairfield, OH
  • The position provides support under the Hospitality Division for events and rentals at the Community Arts Center, including alcohol beverage/concession sal... more
  • 2 Days Ago
Arts & Education Instructor
Apply
  • City of Fairfield (OH) Fairfield, OH
  • The City of Fairfield Parks and Recreation Department is looking for talented instructors / teachers to lead Arts / Educational classes at the Community Ar... more
  • 2 Days Ago
View More Jobs at City of Fairfield (OH)

Not the job you're looking for? Here are some other IT Help Desk Technician jobs in the Fairfield, OH area that may be a better fit.

IT Help Desk
Apply
  • Audit-Tel Inc Cincinnati, OH
  • Why Us? Inverse Technology Solutions was founded in 2010, but we have been in the IT industry for over 30 years. We are a fast-growing company that provide... more
  • 18 Days Ago
IT Help Desk Manager
Apply
  • Thomas More University Crestview, KY
  • Core Values As stewards of Thomas More University, it is expected that your work and contributions to our community will reflect the mission, values, and i... more
  • 1 Month Ago
View More Jobs

AI Assistant is available now!

Feel free to start your new journey!