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Police Records Manager

City of El Paso, TX
El Paso, TX Full Time
POSTED ON 9/27/2025 CLOSED ON 10/12/2025

What are the responsibilities and job description for the Police Records Manager position at City of El Paso, TX?

Requirements

MOS Code: All codes accepted


Education and Experience: Bachelor’s Degree or higher in Business, Public Administration, Criminal Justice, Information Management, or a related field, and five (5) years of progressively responsible experience in records management or information management, including two (2) years of supervisory experience.

Licenses and Certificates: Valid Texas Class "C" Driver's License. Texas Crime Information Center (TCIC) and National Crime Information Center (NCIC) certifications; Law Enforcement Enterprise Portal (LEEP) Agency Administrator; CJIS (Criminal Justice Information Systems) Security and Records Training; all certifications and training are required within six (6) months of appointment and must be maintained during the course of employment.


Special Requirements: Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check within the first six months of hire and maintain CJIS eligibility. CJIS requirements are related to system access and the following list of convictions and/or deferred adjudications will fail the CJIS background check and result in disqualification and/or termination of employment: Felony convictions, Felony Deferred Adjudication, Class A or B Misdemeanor Deferred Adjudication, Class A or B Misdemeanor convictions, any open arrest for any criminal offense (Felony or Misdemeanor), and family violence convictions.

General Purpose

Under general direction, manage and oversee the operations of the police records division, including departmental records information management and criminal justice systems compliance.

Typical Duties

Oversee, direct, and support records management procedures and protocols for the police department. Involves: Maintaining the configuration, access, and privileges for account holders in the department’s records management system, CJIS, and third-party access accounts. Ensure proper data collection for criminal justice systems. Maintain departmental compliance with NCIC/TCIC database protocols. Ensure the Department reports timely to the FBI National Incident-Based Reporting System (NIBRS). Work closely with the communication sections of the police and fire departments to obtain Computer-Aided Dispatch (CAD) information. Identify opportunities and recommendations for improvement to systems and standard operating procedures to enhance efficiency and internal control. Assists law enforcement with records management system training.

Provide oversight, leadership, direction, and control of operations for the police records division. Involves: Managing and advising staff in records management techniques and procedures, records protection, storage, retrieval, elimination, preservation, and automated records processing applications. Develops, maintains, and reviews standards and procedures for the filing, indexing, retention, retrieval, storage, dissemination, and cataloging of records. Inventories and ensures retention schedules comply with federal, state, local, and operational requirements. Serve as the custodian of records for the police department by managing subpoena responses, Texas Public Information Act processes, compliance with court orders for expunctions and records sealings, release of records to other law enforcement agencies, and Linx/NDex information sharing procedures. Consult with the City Attorney’s Office for review and release of records. Oversee, evaluate, and maintain criminal identification processing and reporting. Verify departmental compliance with CJIS eligibility and access requirements, which include City-wide fingerprinting, screening, and access to police facilities. Oversee and review cash flow operations as managed through the Records public counters. Sign in and process requests for change fund replenishments, and review cash submissions for completeness.

Directs the preparation and management of the division’s budget. Involves: Plan for annual expenses by maintaining oversight of the division’s budget accounts. Make transfers as necessary to support operational needs and ensure continuity of services. Plan, approve, and sign requisitions and P-Card authorizations for supplies, services, and equipment. Approve expenses and sign invoices in accordance with departmental and financial policies. Manage funds allocated for ongoing service agreements to ensure timely payment and uninterrupted service delivery.

Supervise assigned staff. Involves: Assign, schedule, guide, and monitor work. Appraise employee performance and review subordinate supervisors’ appraisals. Provide for training and development. Counsel, motivate, and maintain harmony. Identify and resolve staff differences, conflicts, and deficiencies. Interview applicants, recommend hiring, termination, discipline, or other employee status changes. Enforce personnel rules, regulations, and work behavior standards firmly and impartially. Approve overtime, leave requests, and track attendance.

General Information



Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.

Important Note: The required Supplemental Questions and answers are considered an examination component and will generate a score.

Applicants are being tested on a conditional basis pending a review of minimum qualifications. Applications will be reviewed for applicants who pass the Supplemental Questions exam.

Per CSC Rules & Regulations, after review of the minimum qualifications for applicants that pass the Supplemental Questions exam, a passing score, combined with applicable seniority points and veteran points, will be used to create a list of candidates.

Please note: Applicants with foreign diploma, transcripts, and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit www.naces.org/members for more information.

A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete.
To qualify for this position, the required education, experience, knowledge, and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.
Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.

Salary.com Estimation for Police Records Manager in El Paso, TX
$60,104 to $86,053
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