Human Resources/Risk Management Specialist

THIS RECRUITMENT MAY CLOSE BEFORE THE DEADLINE LISTED ABOVE OR

UPON RECEIPT OF THE FIRST 100 APPLICATIONS.

DEFINITION

Under general supervision, performs a variety of specialized and confidential clerical and administrative duties in support of the City's human resources and risk management programs; areas of responsibility include, but are not limited to, recruitment and selection, employee benefits, training and safety programs; prepares various forms of correspondence and communication including letters, reports, bulletins, announcements and memoranda; and performs related work as required.

SUPERVISION RECEIVED AND EXERCISED

Receives general supervision from assigned management and supervisory staff. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS

This fully qualified journey-level classification is responsible for independently performing specialized duties in support of the City's human resources and risk management programs. Positions at this level exercise judgment and initiative in their assigned tasks and receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

• Participates in coordinating and planning recruitment and selection processes; develops recruitment plans; prepares job announcements; places advertisements; schedules, proctors, and scores employment tests; coordinates testing with hiring departments; prepares interview rating notebooks, schedules interviews, and compiles interview rating forms.
• Contacts prospective employees; schedules live scan fingerprinting and pre-employment drug, and medical, TB testing; within specified guidelines, advises hiring department regarding results.
• Conducts orientation processes for new hires; compiles, completes, and files related documentation; inputs new employee information into automated payroll system.
• Participates in the administration of employee and retiree benefit programs including group life, health, and disability insurance programs; coordinates claim processing, premium compilation, and invoice payments; counsels employees regarding benefit programs; administers employee leave programs.
• Participates in maintaining safety programs such as the safety committee and safety training, compliance, and documentation; interfaces with various agencies and vendors to maintain compliance.
• Monitors and coordinates employee events, training programs, and other activities; develops promotional programs and materials; coordinates with department representatives to implement programs; tracks and monitors attendance.
• Prepares salary, benefit, and classification surveys including computing and compiling survey data and results.
• Prepares various forms of correspondence and communication including letters, reports, bulletins, announcements and memoranda; maintains electronic communication information; provides salary or benefit information and employment verification information as requested.
• Researches, compiles, and analyzes data for a variety of human resources and risk management projects and reports; ensures compliance with employment laws.
• Answers incoming telephone calls; provides information and answers questions; addresses employee and applicant issues and concerns; refers issues to the appropriate staff or department; greets visitors.
• Organizes, archives, copies, maintains, and retrieves records, documents, reports, and files.
• Observes and complies with City and mandated safety rules, regulations and protocols.
• Performs other duties as assigned.
  
  

Qualifications

Knowledge of:

• Basic principles and practices of public sector human resources and risk management functions.
• Basic benefit program principles and practices, including claims processing, benefits reporting and insurance/benefit plan recordkeeping.
• Standard employee benefit plans, coverages, and insurance recordkeeping requirements.
• Methods and techniques of conducting initial screening on candidate applications.
• Methods and techniques of conducting employee orientation sessions.
• City personnel rules, policies and labor contract provisions.
• Operations and requirements of the City's HRIS and risk management systems.
• Applicable Federal, State and local laws, regulatory codes, ordinances and procedures relevant to assigned areas of responsibility.
• Basic principles of record keeping.
• Business arithmetic and basic statistical techniques.
• Observes and complies with City and mandated safety rules, regulations and protocols.
• Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
• The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
• Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.
  
  

Ability To

• Provide technical and administrative support to the City's human resources and risk management systems and programs.
• Review human resources documents for completeness and accuracy.
• Assist in multiple tasks within the recruitment, testing, and selection process.
• Review and reconcile employee benefit records.
• Perform detailed human resources office support work accurately.
• Respond to and effectively prioritize multiple phone calls and other requests for service.
• Develop, organize, and maintain accurate reports and complex filing systems.
• Understand and apply a wide variety of human resources and risk management regulations, policies, and procedures.
• Maintain confidentiality of sensitive personal information of employees, former employees, and other matters affecting City employee relations.
• Interpret, apply, and explain applicable federal, state, and local codes, regulations, policies, technical processes, and procedures.
• Enter data into a computer system and prepare written materials with enough speed and accuracy to perform the work.
• Make accurate mathematical calculations.
• Handle disputes and complaints in a calm and tactful manner.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner, organize own work, set priorities, and meet critical time deadlines.
• Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
• Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
  
  

Education And Experience

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education

Equivalent to completion of the twelfth (12th) grade supplemented by specialized college level coursework in human resources management, risk management, or a related field.

Experience

Two (2) years of experience providing technical support to a human resources or risk management program.

Licenses And Certifications

• None.
  
  

PHYSICAL DEMANDS

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

E-Verify: The City of El Monte is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of newly hired employees in the United States.