What are the responsibilities and job description for the Customer Service Specialist II position at City of Edgerton?
Are you a people person with strong organizational skills? Do you thrive in a fast-paced environment where every day is different? The City of Edgerton is looking for a Customer Service Representative II to join our team.
In this role, you’ll be the welcoming face of City Hall—greeting guests, answering calls, and assisting citizens with professionalism and care. You’ll also provide key administrative support to our Community Development and Public Works departments, including preparing Planning Commission agendas and minutes, processing permits, and coordinating inspections.
What We’re Looking For:
- A customer-focused professional with excellent communication skills.
- Strong attention to detail and organizational skills.
- Ability to multi-task, solve problems, and work independently or as part of a team.
- Proficiency in Microsoft Office (Word, Excel, Outlook, Access).
- Two to three years of customer service or administrative experience (Associate’s or Bachelor’s degree may substitute).
- A positive, solution-oriented attitude.
This position requires attending Planning Commission meetings at 7:00 PM on the second Tuesday of each month.
If you’re ready to make a difference in your community and be part of a supportive, dedicated team—apply today!
Job Type: Full-time
Pay: From $44,936.00 per year
Benefits:
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Salary : $44,936