What are the responsibilities and job description for the Full-Time Transit Operator position at City of Durango?
Join our Transportation team as a Transit Operator! In this role, you will operate trolleys, buses, and minivans, providing our community with safe and reliable transportation. Each day, you’ll connect people to places—whether it’s work, school, or daily errands—with care and customer service. Beyond driving, your responsibilities will include conducting pre-and post-trip maintenance checks to keep vehicles clean and welcoming. You’ll also ensure compliance with local, state, and federal regulations and help passengers requiring additional assistance.
With scheduled routes running seven days a week, we offer both morning and evening shifts. We will train you to obtain your Commercial Driver’s License (CDL) with Passenger Endorsement. And because we believe in supporting your professional growth, we facilitate ongoing training to continuously enhance your knowledge and skills.
City of Durango’s Trail to Excellence
The City of Durango is a purpose-driven organization with more than 400 full-time and 300 part-time and seasonal employees across 15 departments, all working together to provide a wide range of services that keep our community running every day. From public safety and utilities to parks and recreation, our team is dedicated to delivering high-quality services that enhance the lives of all who live, work, and visit here.
At the city, we focus on continually improving how we work and serve the community. This effort is called the Trail to Excellence (T2E), and every employee plays a part in it. Whether you work outdoors, in an office, or lead a team, your daily efforts connect to the city’s mission of providing excellent service and reaching the city’s vision of being a multigenerational community that is authentic, diverse, engaged, thriving, and environmentally responsible. The full details of this vision are outlined in the city’s strategic plan.
As a member of our team, your work will be meaningful because:
- Your ideas help shape citywide improvements.
- The work you do ties directly into measurable goals.
- You'll be part of a system that values collaboration, innovation, and results.
Essential Job Duties
What You’ll Do in This Role:
- Operate trolleys, buses, and minivans, accommodating passengers with disabilities and adhering to ADA requirements and federal regulations.
- Perform regular safety checks and minor maintenance on vehicles, documenting any defects.
- Drive designated routes according to schedule, prioritizing defensive driving techniques.
- Ensure day-to-day operations comply with Federal Transit Administration (FTA) regulations, state, and city policies.
- Maintain high levels of customer service and communicate effectively with dispatchers and other drivers.
- Accurately record passenger, fuel, and mileage data.
- Participate in ongoing training to enhance skills and knowledge.
Minimum Qualifications
You Have:
- Equivalent to completion of high school or GED.
- One year of experience operating passenger transportation vehicles is a plus.
You Will Succeed in This Role If You:
- Understand transit operations, basic vehicle maintenance needs, and standard safety practices.
- Communicate clearly, interact well with passengers and community members, and can respond calmly and effectively in a variety of situations.
- Are comfortable operating transit vehicles and technology, and can assist all passengers—including passengers who need additional assistance and unescorted children—in a variety of situations and weather conditions.
- Note: Upon employment, you will be expected to attain and maintain a valid CDL license with Passenger Endorsement, Cardiopulmonary Resuscitation/Automated External Defibrillator (CPR/AED), and First Aid certifications.
Supplemental Information
What We Can Offer You:
- Comprehensive medical, dental, and vision insurance.
- Ample personal time off (PTO) and 11 paid holidays.
- Flexible scheduling and work-life balance.
- 401(a) retirement plan and optional deferred compensation plan.
- Basic life insurance and accidental death & dismemberment (AD&D) coverage.
- Long-term disability coverage.
- Paid Family and Medical Leave (FMLA).
- Access to Employee Assistance Program (EAP).
- Free access to the Durango Community Recreation Center and Chapman Hill Ice Rink & Ski Area.
- Holistic Employee Wellness Program, addressing physical, mental, financial, and professional well-being.
- Free transit pass and family member discounts.
- Reimbursement for job-related classes to foster continuous learning.
- Sixteen hours of volunteer time off per year to support local non-profit organizations.
Belong at the City of Durango:
We believe in creating an inclusive workforce that welcomes diversity of thoughts, viewpoints, and experiences.
The City of Durango is an Equal Opportunity Employer. We do not discriminate on the basis age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job-related factors.
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