Manager on Duty (Rec Center)

Class Concept

As part of an evolving, fast-paced environment with a strong customer service orientation, the successful candidate's primary area of responsibility will involve direct supervision and proactive management of daily operations at the Dublin Community Recreation Center (DCRC).

• Wednesdays, 4:30-9:45pm
• Saturdays, 7:30am-3:30pm
• Sundays, 2:30pm-variable end time (*this shift typically ends between 8:30pm and 10:30pm, depending on programming in the building)
• The successful candidate will also have the ability to pick up additional sub shifts

• Discounts on classes and memberships at the Dublin Community Recreation Center (DCRC)
• Refer a Friend Bonus Program ($100 per successful employee referral)
• Ohio Public Employee Retirement System (OPERS) enrollment and contributions
• Potential Public Student Loan Forgiveness (PSLF) eligibility
• Support through our Employee Assistance Program (EAP)
• 20% discount on classes and free textbooks at Franklin University
• Fostering Internal Talent (FIT) Program offering incentives, training and team building
• Discounted/free employee participation in select City events (Memorial Golf Tournament, Dublin Irish Festival, etc.)
• Career mapping and growth opportunities

Examples of Duties

The successful candidate will be under the direction of the Recreation Operations Supervisor. Manager on Duty (MOD) duties include, but are not limited to:

• Overseeing daily operations and scheduled programs
• Processing and coordinating facility reservations during assigned duty hours;
• Supervising on-duty part-time staff throughout the Recreation Center during assigned hours (e.g. Lifeguards, Front Desk Workers, Program Instructors, Fitness Attendants and Guest Services)
• Conducting inspections to ensure that all areas throughout the DCRC are in safe operating condition
• Interacting with customers and the public to answer customer inquiries and resolve problems and communicating such to upper management
• Identifying custodial and maintenance needs, interpreting and enforcing City and Divisional policies, procedures, rules and regulations
• Completing event/rental space setups and tear downs as needed, including lifting of tables and chairs
• Assisting with the preparation of reports
• Completing special projects as assigned
• Performing regular DCRC daily tasks (e.g. operating cash register, answering phones, program registration, drawer balancing, safe counts, maintenance inspections, data collection and record keeping)

Typical Qualifications

Minimum Qualifications

• At least 6 months experience in specialized, job-related recreation or related field, or any equivalent combination of education and experience
• Considerable professional/administration experience in a recreation center environment, including supervisory and customer service experience, with some experience in the operation of aquatic facilities preferred
• Available to work the shifts we are currently seeking to fill
• Current certification in American Red Cross CPR/AED for the Professional Rescuer with First Aid and Emergency Oxygen Administration Certifications, or ability to obtain certification within 30 days of hire
  • These certifications must remain current and the candidate must demonstrate competency at all times in order to work in an MOD capacity

• Current Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) license

• Ability to move, lift and otherwise manually transfer equipment and supplies weighing up to 30 lbs.

• The nature of this position requires the successful candidate work approximately 15-20 hours per week
• The successful candidate must also be available to help cover occasional substitute shifts. These hours will include evenings, weekends and holidays.

Drug-Free Workplace

The City of Dublin is a drug-free workplace (AO 2.35) which prohibits the use of controlled substances including marijuana. As permitted by law and in accordance with City Policy, new hires must pass a pre-employment drug test before appointment to any City position. Please note, this position may be subject to additional restrictions pursuant to Administrative Orders 2.38, or as outlined in the posting.

EEO Statement

The City of Dublin is committed to establishing and maintaining an inclusive and equitable community. We work to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. We actively celebrate colleagues’ differences, support them through their careers with us, and prohibit discrimination and harassment. We strive to ensure equitable access to resources and opportunities that allow individuals and groups to feel safe, respected, motivated, and valued. Creating a culture of equity and belonging helps to ensure we meet the needs of all residents, visitors, and City of Dublin employees.

• Refer a Friend Bonus Program ($50 per successful employee referral)
• Ohio Public Employee Retirement System (OPERS) enrollment and contributions
• Potential Public Student Loan Forgiveness (PSLF) eligibility
• Support through our Employee Assistance Program (EAP)
• Fostering Internal Talent (FIT) Program offering incentives, training, and team building
• Discounts on classes and memberships at the Dublin Community Recreation Center (DCRC)
• The City maintains the cost of team member certifications and training time is paid ($40.00-$100.00 value). All certifications achieved belong to the team member.
• Employee recognition and appreciation events throughout the summer
• Discounted/free employee participation in select City events (Memorial Golf Tournament, Dublin Irish Festival, etc.)
• Uniforms provided
• Career mapping and growth opportunities
• The City of Dublin has partnered with Franklin University to make it easier than ever for you to achieve your education goals. The partnership provides the following educational benefits to ALL City of Dublin employees (full-time, part-time and seasonal employees):
  • Tuition Benefit – All City of Dublin employees are eligible to save 20% on tuition for Franklin University associate, bachelors, masters or graduate certificate programs
  • Free books – Get your textbooks for free! The Franklin University Bookstore will mail textbooks to registered students beginning 3 weeks prior to the start of courses, so make sure to register early. Some courses include embedded electronic textbooks with fees charged upon registration. These fees will be waived. Please allow up to 4 weeks from the start of your course for this fee to be removed from your account.
  • No Tuition Deferment Fee – You may defer tuition payments to the end of the trimester at no charge! You will need to apply for tuition deferment each term through your Franklin student portal.