What are the responsibilities and job description for the Library Clerk - Part-Time position at City of DeSoto?
Our Core Values
We LOVE DeSoto
•L- We lift up our community
•O- We take ownership of our collective performance
•V- We value and respect all employees
•E- We empower employees to grow
We LOVE DeSoto
•L- We lift up our community
•O- We take ownership of our collective performance
•V- We value and respect all employees
•E- We empower employees to grow
The purpose of the position is to provide customer service to library patrons. This is accomplished by returning materials to the appropriate area and position; working with patrons at any public service desk; and responding to requests and inquiries. Other duties may include processing library materials; aiding users in locating materials; assisting with computer lab use; and assisting with events or functions.
- Provides customer service to the public by working at any public service desk; greeting users and assisting with requests; directing patrons to the appropriate library area; updating user information; processing, checking out, and renewing materials; completing patron registrations; assisting with computer lab use; and collecting fines and fees;
- Maintains organization of library materials by sorting and shelving items in proper order; inspecting materials for damage; and routing damaged items for repair or further action;
- Participates in cross-training and collaborates with staff across the library to support daily operations and ensure consistent, high-quality patron service;
- Participates in staff meetings to discuss and solve problems, contribute ideas for improvement, and keep updated on library plans and activities;
- Assists with opening and closing duties;
- Performs other assigned duties.
- High school diploma or equivalent;
- Or equivalent training, education, and/or experience; and
- Valid Driver’s License.
- Knowledge of City policies and procedures;
- Demonstrated ability and enthusiasm for working with the public;
- Knowledge of or ability to learn cataloging standards in an automated library system;
- Knowledge of or ability to learn reference techniques and sources;
- Knowledge of or ability to learn collection development techniques and print and electronic resources;
- Knowledge of Microsoft Office Suite;
- Skill in the operation and use of hardware and peripherals, plus standard office software, which includes databases and presentation programs, along with standard Microsoft products;
- Skill in communicating effectively both orally and in writing;
- Ability to provide internal/external guidance and customer assistance via all forms of communication;
- Ability to exercise ethical decision making, good judgment, and discretion in applying and interpreting library and City rules, regulations, policies, and procedures;
- Ability to provide internal and external positive customer service;
- Ability to assist patrons and address concerns in a calm, respectful, and positive manner;
- Ability to work as part of a cohesive team; willingness to assist and support coworkers, contribute ideas, and maintain flexibility;
- Ability to use computers for data entry, word processing, and/or accounting purposes;
- Ability to present programs and materials to the public, both internally and externally;
- Ability to effectively communicate, both verbally and in writing, with co-workers, the public, and elected and appointed officials;
- Ability to establish and maintain working relationships with City administration, other employees, and the general public;
- Ability and willingness to adapt to changing organizational needs, conditions, and work responsibilities, including flexibility to try new ideas and methods.
Salary : $16 - $23