Total Rewards Administrator

Summary

This requisition expires on October 19, 2025, but may close earlier if the position is filled prior to the expiration date.

Responsible for supporting the implementation and administration of the benefit, leave, and compensation programs while ensuring compliance with Federal, State, and Local laws and regulations.

Essential Functions and Other Important Duties

ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

DUTIES

• Serve as division primary point of contact for internal and external stakeholders’ inquiries, issues, and concerns; escalate unresolved issues, as appropriate.
• Administer day-to-day operations including, but not limited to, benefits, leaves, accommodations, invoices, and compensation and classification changes.
• Evaluate processes and procedures; provide recommendations and revise policies and procedures to ensure efficiency and compliance, as necessary.
• Perform Human Resources Information Systems (HRIS) system upgrades and configuration change testing and validation.
• Evaluate applicable systems; provide recommendations and implement changes that improve effectiveness and efficiency.
• Collaborate with internal stakeholders on drafting and revising policies, processes, process maps and guides for employees and managers.
• Perform routine audits of applicable HRIS information including, but not limited to, compensation, benefit, leave, invoice, and payroll data; make appropriate corrections and/or escalate audit concerns, as appropriate.
• Conduct training and/or presentations on Division-related topics including, but not limited to, New Employee Orientation.
• Stay up to date on Federal, State, and Local laws and regulations, trends, emerging innovations, and industry best practices; provide recommendations to improve processes and maintain compliance.
• Provide technical expertise and assistance internal and external stakeholders on system-related questions and problems.
• Establish and maintain relationships with third-party vendors and their representatives; act as a liaison in resolving administrative issues.
• Participate in compensation planning including, but not limited to, conducting salary surveys and preparation/production of the City’s pay plans.
• Research and analyze data to track and identify trends; provide recommendations to improve and enhance the City of Denton Total Rewards programs.
• Enter and maintain open requisition (OR)/purchase orders (POs), process vendor bills, and monitor budget and report deficiencies in appropriations.
• Serves as back up to other positions, as needed.

• None

Job Requirements

EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS

• Bachelor’s Degree from an accredited college or university in Human Resources, Business Administration, Public Administration, or related field; and,
• Three (3) years of professional experience in Human Resources,

• Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

• Knowledge of applicable Federal and State regulations, guidelines, employment discrimination legislation, and privacy compliance related to Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), and workers’ compensation.
• Knowledge of employee benefits, leaves, and compensation program best practices.
• Knowledge of project management principles.
• Skill in displaying high standards of ethical conduct and handling confidential information with the utmost judgment and discretion.
• Skill in communications, public and interpersonal relationships, including using tact, patience, and courtesy.
• Skill in conducting investigations, mediating, and negotiating differences.
• Skill in consistent enforcement of applicable Human Resources laws, rules, regulations, practices, and procedures related to ADA, Department of Labor (DOL), Equal Employment Opportunity Commission (EEOC), FMLA and employee benefits.
• Skill in critical thinking; using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problem solving.
• Skill at the intermediate level, working with applicable Microsoft Office 365 products, and other software systems to complete work.
• Skill in providing exceptional service to internal and external customers.
• Ability to conduct research, utilizing all resources available to ensure compliance with Federal and State regulations, guidelines, employment discrimination legislation, and privacy compliance related to FMLA, ADA, and workers’ compensation.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to exercise discretion and handle records in matters of a sensitive or confidential nature.
• Ability to work independently and/or with team environment to manage multiple work streams while balancing competing priorities with attention to detail.
• Ability to effectively handle difficult and stressful situations and tasks with professional composure.
• Ability to develop, understand, interpret, and apply rules, policies, and procedures operations.
• Ability to monitor expenditures to implement fiscal control and maintain budget compliance.

• Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law).
• Must pass a drug test, driver’s license check, criminal history background check, employment history verification, and social security number verification.

Environmental Factors and Conditions/Physical Requirements

SAFETY

• Ensure equipment is in safe operating condition; perform preventive maintenance on tools and equipment, as appropriate and/or notify leadership immediately of needed repairs.
• Follow established safety procedures and techniques to perform job duties, including lifting and climbing; operate tools and equipment according to established safety procedures.
• Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to leadership.

• Safety Sensitive (Subject to random drug testing): No
• Tools/Equipment Used: Standard office equipment, including computer and peripherals.
• Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting: Lifting and carrying (less than 15 pounds).
• Environment: Works in an office setting office and occasionally requires irregular and/or prolonged hours.
• Travel: Travel to City of Denton buildings and professional meetings as required.
• Attendance: Regular and punctual attendance at the worksite is required for this position. Must be able to work after normal business hours, and weekends, as needed.
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

• Inclusive
• Collaborative
• Service-Oriented
• Strategically Focused
• Fiscally Responsible

• Medical, dental, and vision coverage in addition to life and disability insurance plans
• Employee Health Clinic
• Paid Vacation Days and Paid Holidays
• Retirement Plan

E-Verify:
The City of Denton participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.