Concessions Supervisor

Summary

This requisition expires on May 9, 2026, but may close earlier if the position is filled prior to the expiration date.

Responsible for the supervision, planning, and coordination of structured activities for day camp, including but not limited to, sports, arts and crafts, nature/outdoor, and other general activities for Preschool and school-age children. If Aquatics, may also be responsible for food and beverage operations, as directed.

Essential Functions and Other Important Duties

ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

DUTIES
AQUATICS (CONCESSIONS/GIFT SHOP)

• Train, supervise and ensure concession facilities adhere to all applicable regulations and health codes, especially food handling.
• Monitor concession facility activity to ensure appropriate staffing.
• Monitor, track, and ensure controls for food and beverages purchases.
• Monitor food and beverages inventory to ensure orders are completed timely to ensure appropriate stock; coordinate delivery of all food supplies with distributors.
• Evaluate, identify, and create opportunities to promote revenue through concessions sales for admissions, cabanas, birthday parties, rentals, and special events.
• Monitor, evaluate and provide recommendations for operational improvements.
• Maintain concession records, including but not limited to, food and beverage sales, inventory, events, and other concession sales; perform administrative duties and assist with concessions promotional material and content, as needed.
• Ensure assigned areas maintain cleanliness and food and/or beverages are stored appropriately.
• Perform all opening procedures with concessions staff, including but not limited to, preparation of concession facility and products for daily shift.

• Assist with selection, training, supervising, and evaluating staff; recommend assignment/assignment change, retention, discipline, and dismissal.

Job Requirements

EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS

• High School Diploma or equivalent; and,
• Red Cross or American Heart Association Adult CPR, AED & First Aid Certification designated timeframe outlined for program (online training is not valid); and,
• If Aquatics, two (2) years’ experience in customer service, food handling, or related field; and,
• If Aquatics, one (1) year of supervisory experience in food handling,
• If Preschool/School-Age, one (1) year experience in day camp, afterschool, recreation, or related field; and,
• If Preschool/School-Age, three (3) months of supervisory experience,

• Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

• Knowledge of applicable Federal and State laws parks and recreation, as well as City of Denton policies and procedures.
• Knowledge of leisure, social, health and legal needs of individuals with disabilities at all age levels.
• Knowledge of CPR/AED first aid procedures.
• Knowledge of childhood development that supports recreational activities that are organized, age appropriate and maintain interest.
• Skill in problem solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions.
• Skill at the beginner level, working with Microsoft Office 365, and other software systems to complete work.
• Skill in providing exceptional service to internal and external customers.
• Skill in interpersonal relationships, including using tact, patience, and courtesy.
• Skill in leading and instructing activities, such as arts and crafts, sports, games, and creative dramatics.
• Skill leading and teaching day camp or after-school activities, sports, nature, and/or arts and crafts.
• Skill in performing basic mathematical calculations with accuracy.
• Ability to motivate children and provide appropriate guidance and behavior management.
• Ability to take charge and identify solutions quickly in emergency situations.
• Ability to lead and motivate others.
• Ability to work independently to manage multiple work tasks while balancing competing priorities with attention to detail and in a fast-paced environment.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to handle difficult and stressful situations with professional composure and confidentiality.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to be flexible and adaptable to changing work environment to facilitate/accomplish needed activities.
• Ability to recognize, analyze, and solve a variety of problems.
• Ability to prepare and maintain reports.

• Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law)
• Must pass a drug test, driver’s license check, criminal history background check, and social security number verification.
• Must pass a physical examination.
• Must have or obtain Red Cross or American Heart Association Adult CPR, AED & First Aid Certification designated timeframe outlined for program (online training is not valid).
• If Aquatics, must be at least seventeen (17) years of age.
• If Aquatics, must acquire job specific certifications as determined by program.

Environmental Factors and Conditions/Physical Requirements

SAFETY

• Perform preventive maintenance on tools and equipment; ensure equipment is in safe operating condition.
• Follow established safety procedures and techniques to perform job duties, including lifting and climbing; operate tools and equipment according to established safety procedures.
• Promptly report unsafe conditions in the work area and/or any conditions that are not immediately correctable to the supervisor.

• Safety Sensitive (Subject to random drug testing): Yes.
• Tools/Equipment Used: Standard office equipment, including computer and peripherals; art supplies, food service equipment, outdoor gear, recreational and sports equipment, including but not limited to, tables, chairs, coolers, games, and inflatables. Fifteen- (15) passenger van.
• Posture: Prolonged sitting and standing; frequent reaching, stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand and leg motions.
• Lifting: Lifting no more than 50 pounds; carrying up to 25 pounds.
• Environment: Works inside and outside with exposure to inclement weather, climate-controlled environment, noise, debris, odor, and chemicals; occasionally requires irregular and/or prolonged hours.
• Travel: Travels to City of Denton buildings and professional meetings as required.
• Attendance: Regular and punctual attendance at the worksite is required for this position.
  • Must be able to work overtime or outside of normal business hours, as required.
  • Must be available for position trainings during the designated timeframe outlined for program.
  • Must be able to obtain Adult and Pediatric CPR, AED and First Aid certification by the designated timeframe outlined for program.
  • Must be able to work the designated summer seasonal program schedule, dates will adjust annually, Monday - Friday with shift times varying between 7:00 am and 6:00 pm .
  • Must work the Citywide special event, date will adjust annually.
  • Must be able to complete the City of Denton Cash Handling Training by the designated timeframe outlined for program.
  • If Aquatics, must be able to work on a rotating schedule seven (7) days per week.
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions. If Preschool/School-Age, must be able to drive a 15-passenger van with children in attendance.

• Inclusive
• Collaborative
• Service-Oriented
• Strategically Focused
• Fiscally Responsible

E-Verify:
The City of Denton participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.