Civic Center Supervisor

Summary

This requisition expires on December 14, 2025, but may close earlier if the position is filled prior to the expiration date.

Responsible for supervising staff, facilities, and operations for assigned Parks and Recreation Division.

Essential Functions and Other Important Duties

ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

DUTIES

• Supervise staff and/or volunteers including, but not limited to, ensure external stakeholder needs are met with appropriate program and/or activity availability, complete schedules, review and approve payroll, evaluate staff and customer interactions, seek opportunities to increase staff knowledge, and provide feedback and training on department and City of Denton policies and procedures, as appropriate.
• Perform activities in assigned areas including, but not limited to, plan, organize, and evaluate all division aspects and programs, generate reports, evaluate fee schedules and programs, analyze financial and trend reports and provide recommendations for improvement and/or growth, assist with marketing plan development and implementation to increase revenue, and assist with special events.
• Assist with development of goals, strategies, and business plans to ensure effective center operations; monitor, track, and provide recommendations on programs, activities, and initiates to achieve established goals, strategies, and plans.
• Review, understand, and enforce department policies; provide recommendations to improve program and/or processes, customer experiences, and achieve goals.
• Identify and recommend potential Capital Improvement Project (CIP) opportunities.
• Oversee expansion, renovation, and/or construction of facilities and assist with CIP including design, revenue and expenditure projections.
• Collaborate with internal and external stakeholders to acquire competitive quotes, complete appropriate documents for purchasing equipment and materials, and obtain supply services from contracted vendors, as needed.
• Act as liaison to volunteer agencies, public schools, universities, organizations, and agencies in establishing and implementing specialty programs.
• Collaborate with internal and external stakeholders and represent the City with committees and organizations.
• Investigate internal and external stakeholder concerns; perform research for issues coordinates and facilitates necessary actions to resolve concern as appropriate; when necessary, communicate directly for identification of service needs and address concern with appropriate written, verbal, or in-person follow-up.

• Supervise all recreational activities and programs for citizens of all ages based on facility needs including, but not limited to, oversee the planning and organizing of all activities and programs, monitor, evaluate, and provide recommendations on activity and program improvement and engagement.
• Promote potential revenue expansion through various innovative resources.
• Coordinate facility inspections, maintenance, and repairs.

• Select, train, supervise, and evaluate staff; recommend assignment/assignment change, retention, discipline, and dismissal.
• Develop, manage, and monitor budget; maintain accurate budget reporting; ensure that operations are cost-effective, and funds are managed wisely.

Job Requirements

EDUCATION, EXPERIENCE, AND LICENSES/CERTIFICATIONS

• Bachelor’s Degree from an accredited college or university in Parks and Recreation Administration, Public Administration, Business Administration, or related field; and,
• One (1) year experience in management or supervisory capacity; and,
• Must have or obtain Red Cross or American Heart Association Adult CPR, AED & First Aid Certification within 30 days of employment or completed at the next City of Denton offered course (online training is not valid),

• Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

• Knowledge of applicable Federal and State laws parks and recreation, as well as City of Denton policies and procedures.
• Knowledge of leisure, social, health and legal needs of individuals with disabilities at all age levels.
• Knowledge of CPR/AED first aid procedures.
• Skill in problem solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions.
• Skill at the intermediate level, working with Microsoft Office 365, and other software systems to complete work.
• Skill in providing exceptional service to internal and external customers.
• Skill in leading and instructing activities, such as arts and crafts, sports, games, and creative dramatics.
• Skill in performing basic mathematical calculations with accuracy.
• Ability to motivate children and provide appropriate guidance and behavior management.
• Ability to take charge and identify solutions quickly in emergency situations.
• Ability to work independently to manage multiple work tasks while balancing competing priorities with attention to detail and in a fast-paced environment.
• Ability to establish and maintain effective interpersonal relationships.
• Ability to handle difficult and stressful situations with professional composure and confidentiality.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to handle difficult and stressful situations with professional composure and confidentiality.
• Ability to work independently and/or with team environment while handling multiple tasks and changing priorities with attention to detail.
• Ability to support controversial positions, negotiation of sensitive issues and/or presentations with internal and external stakeholders.
• Ability to motivate, mentor and train through direct and indirect influence.
• Ability to develop, understand, interpret, and apply rules, policies, and procedures operations.
• Ability to prepare budget documentation and to monitor expenditures to implement fiscal control and maintain budget compliance.

• Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law)
• Must pass a drug test, driver’s license check, criminal history background check, employment history verification, and social security number verification.
• Must have or obtain Red Cross or American Heart Association Adult CPR, AED & First Aid Certification within 30 days of employment or completed at the next City of Denton offered course (online training is not valid).

Environmental Factors and Conditions/Physical Requirements

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Safety Sensitive (Subject to random drug testing): Yes.
• Tools/Equipment Used: Standard office equipment, including computer and peripherals; radio, art supplies, food service equipment, outdoor gear, recreational and sports equipment, including but not limited to, tables, chairs, coolers, games, and inflatables.
• Posture: Prolonged sitting and standing; occasional stooping, squatting, kneeling, bending, pushing/pulling, and twisting.
• Motion: Frequent repetitive hand motions, including keyboarding and use of mouse; occasional reaching.
• Lifting:
  • If Leisure Services/Keep Denton Beautiful, lifting no more than 20 pounds and carrying up to 10 pounds.
• Environment:
  • If Leisure Services/Keep Denton Beautiful, works in an office setting and occasionally outside with exposure to sun, heat, cold, humidity, and inclement weather, noise, dust, insects, poison oak/ivy, debris, chemicals, odors, and uneven ground; occasionally requires irregular and/or prolonged hours.
• Travel: Travel to City of Denton buildings and professional meetings as required.
• Attendance: Regular and punctual attendance at the worksite is required for this position. Must be able to work as designated by department operations including evenings, holidays, weekends, and special events. Must be able to work overtime and respond to after-hour emergencies, as needed.
• Mental Demands: Maintains emotional control under stress; works with frequent interruptions.

• Inclusive
• Collaborative
• Service-Oriented
• Strategically Focused
• Fiscally Responsible

• Medical, dental, and vision coverage in addition to life and disability insurance plans
• Employee Health Clinic
• Paid Vacation Days and Paid Holidays
• Retirement Plan

E-Verify:
The City of Denton participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.