What are the responsibilities and job description for the DISC ATTENDANT position at City of Dearborn Career Opportunities?
HOURS: 10-20 hours per week, days, evenings, and weekends.
MINIMUM AGE: Must be at least 18 years of age
DISTINGUISHING FEATURES OF WORK: This is year-round, part time clerical and cashier work. Emphasis is placed on customer service, sales, cashiering, and computer related functions. The employee is responsible for handling customer concerns while projecting a positive image of the organization. The employee performs cashier related duties including collecting fees; distributing tickets, tags, passes; and completing daily cash reports. The employee also performs word processing, data entry or other computer-related tasks, as well as general office clerical functions. Some office functions will include creating flyers and brochures for programs/events held at the facility such as skating lessons, hockey tournaments and other events held by the Dearborn Ice Skating Center.
DUTIES AND RESPONSIBILTIES:
- Delivers superior customer service; performs cashier related duties.
- Handles activity and program registration
- Performs word processing, data entry, or other computer-related tasks.
- Files documents in proper order according to established filing systems.
- Performs daily record keeping tasks; prepares reports.
- Enforces the rules of the Dearborn Ice Skating Center with social responsibility.
- Attends mandatory staff meetings.
- Demonstrates regular and predictable attendance as scheduled.
- Performs other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
- Ability to work independently under general supervision, and to demonstrate initiative in performance of the work.
- Ability to follow established departmental procedures, learn new tasks and adapt to operational changes readily.
- Ability to communicate both verbally and in writing in an effective manner.
- Ability to establish and maintain effective and cooperative relationships with other employees, program participants, and the general public.
QUALIFICATIONS:
- Customer service and sales experience, cash handling and knowledge of computer business applications are necessary.
- Knowledge of ice arena operations, including figure skating programs, pro shop, and general hockey.
EXAMINATION PROCESS:
Applications will be reviewed. Qualified applicants will be scheduled for an interview.
NECESSARY SPECIAL QUALIFICATIONS:
Must submit to a criminal history check (including sex offender registry if applicable) and pre-employment physical/drug screen.