Skate Guard

Skate Guard will be responsible for enforcing public skating rules and Ice Arena policies, ensure a safe skating environment for all users, maintain a safe, clean building at all times, provide quality customer service to patrons, and other duties assigned by the supervisor. 

• Actively monitor the ice and remind skaters to follow all safety guidelines and rink rules during Open Skate, Cosmic Skate and Stick and Puck.
• Actively monitor that all skaters have paid and have proper paid identification
• Address any unsafe behavior by skaters
• Assist skaters including beginners requiring guidance or individuals who have fallen and need assistance getting up
• Educate skaters about rink rules and encourage compliance to maintain a safe environment
• Respond to and notify management of any incidents, accidents, injuries, and altercations
• Alert management and assist with emergency situations as needed
• Assist with special events/birthday parties, including set-up, monitoring, and clean-up
• Provide courteous and friendly service to all guests and staff
• Know and enforce the facility's policies, procedures, and rules
• Assist in maintaining the cleanliness of the ice and surrounding areas

• Be able to ice skate
• Can work with a wide variety of age groups
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high-volume, fast-paced environment
• Must have excellent guest service skills
• Must be detail-oriented and have outstanding organizational skills
• Ability to multi-task and prioritize
• Ability to remain calm and focused in difficult and stressful situations
• Must be respectful and friendly to our guests, visitors, spectators, leaders, and fellow Team Members
• Must work well with others
• Must be able to work irregular shifts to include nights, weekends, holidays based on facility schedules

Salary : $13