What are the responsibilities and job description for the Golf Operations Lead position at City of Cottage Grove?
The Pro Shop Golf Lead plays a key role in delivering outstanding customer experience while supporting daily golf operations. This position provides leadership to Pro Shop staff, ensures smooth day-to-day operations, and serves as a point of contact for guests, leagues, and outside services during assigned shifts.
Schedule: Days, with some nights, weekends, and holidays required- Take tee times and answer general questions from those that call and/or visit the Pro Shop.
- Process guest checks, accept payment and make change. Must be able to handle money. Accountable for cash and guest check charges.
- Sell tee times, golf carts, range tokens and merchandise.
- Assist with leagues and tournaments.
- Ensure that patrons are satisfied with the golf experience. Provide excellent customer service in the Pro Shop and out on the golf course.
- Answer questions regarding services and products the golf course provides.
- Retrieve, clean and put away golf carts.
- Clean the Pro Shop.
- Perform various duties as assigned by management.
- Knowledge and passion for the game of golf.
- Previous retail experience.
- Knowledge of laws concerning the service and use of intoxicating liquor.
- Must have outstanding customer service skills.
- Must possess basic math skills.
- Must have the ability to operate cash register and handle money and charges.
- Must present a professional image.
- Must be able to establish and maintain effective working relationships with elected officials, employees and the public.
Salary : $17 - $20